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Offers the following support services to the immigrant and Spanish-speaking community, case management to residential and non-residential clients, safety planning, assistance with adjusting to the United States lifestyle, advocacy outside the community, including places of employment, schools, and other organizations, interpretation services, court advocacy, transportation to court or other organizations, Spanish empowerment and educational group for domestic violence, and information and referral for immigrants with no legal status in the United States to organizations that assist with immigrant relief.

Categories

Immigration/Naturalization Legal Services
Domestic Violence Hotlines
Case/Care Management
Short- and long-term foster care provided to children of all ages in local licensed foster homes, including foster to adopt. Offers Child Welfare Case Management in the area of foster care of abused and neglected children.
Case managers assist families and individuals experiencing a personal crisis. Information and referrals provided for a variety of needs. Direct services include budgeting, funeral assistance, elder care services, and application/forms assistance for tribal and government programs.

Categories

Native American General Assistance
Case/Care Management
Burial/Cremation Expense Assistance
Certificates/Forms Assistance
Personal Financial Counseling

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.


Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room.


Also serves as a warming center during regular hours in the winter months.

Categories

Extreme Heat Cooling Centers
Case/Care Management
Homeless Drop In Centers
Extreme Cold Warming Centers

Assists older adults to remain independent in their home as long as possible by providing an evaluation of the older adults' needs, developing a plan of care to meet those needs, and monitoring their plan to make changes as appropriate to keep them independent.

Care coordinators also provide an evaluation in the hospital or at home to educate individuals about their resource options prior to entering a nursing home.

Categories

Long Term Care Options Counseling
Case/Care Management
Assists people with identifying, selecting, obtaining, coordinating, and utilizing both paid services and natural supports to enhance their independence, productivity and integration.
Connects youth and families with resources and support. Navigators have the ability to "fill gaps", either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Categories

Comprehensive Information and Referral
Utility Service Payment Assistance
Mental Health Expense Assistance
Rent Payment Assistance
Rental Deposit Assistance
Home Maintenance and Minor Repair Grants/Loans
Medical Expense Assistance
Transportation Expense Assistance
Economic Self Sufficiency Programs
Work Clothing
Case/Care Management
Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Categories

Case/Care Management
Psychiatric Case Management

Provides substance use assessments and case management services for courts across Illinois.

Clients may be mandated to TASC as an alternative to incarceration at the time of sentencing, or they may be referred post-sentence when they're on probation. TASC case managers conduct clinical assessments, advocate for treatment for those who need it, develop individualized service plans, and place clients into treatment and recovery support services. TASC also reports client progress to the court, and provides monitoring and guidance as clients work their way through the recovery process.

Categories

Assessment for Substance Use Disorders
Case/Care Management

Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Categories

Psychiatric Case Management
Case/Care Management

Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Categories

Psychiatric Case Management
Case/Care Management
Resources for older youth ages 16-23 and exiting foster care.

Provides several programs that may be able to assist families or individuals that find themselves homeless with no place to stay. Emergency Shelters may be provided through hotel vouchers when funding is available. Staff will work with the families/individuals to determine eligibility. Staff will provide case management and assist in locating housing that will meet the household's needs. Through HUD funding, C.E.F.S. can assist households with rent and supportive services while the household participates in case management. Case management will include budget counseling, goal setting, assessment of needs, and referrals.

Categories

Case/Care Management
Homeless Motel Vouchers

Services include providing shelter, food, clothing, case management, and classes (parenting, money management, job preparation, etc.).

Categories

Prejob Guidance
Financial Literacy Training
Parenting Skills Classes
Homeless Shelter
Case/Care Management

Connects youth and families to resources and support. Navigators help "fill gaps" by helping agencies partner around a common goal or by utilizing flexible funding for needs such as rent, utilities, transportation, and more.

Community Prevention reduces unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. Coordinates existing resources and matches participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Categories

Economic Self Sufficiency Programs
Work Clothing
Comprehensive Information and Referral
Utility Service Payment Assistance
Mental Health Expense Assistance
Rent Payment Assistance
Home Maintenance and Minor Repair Services
Case/Care Management
Rental Deposit Assistance
Medical Expense Assistance
Transportation Expense Assistance
Care managers assess the needs of older adults age 60+ and coordinate agency services. Provides intermittent supports.

Serves as a primary care medical home specializing in sexual health and wellness. Services include:

-- Education, testing and treatment for sexually transmitted infections (STIs).

-- HIV specialty care.

-- Outreach and prevention for high risk populations.

-- STI testing and treatment.

-- Hormone Replacement Therapy (HRT).

For those infected with HIV/AIDS, Open Door Health Center provides the following services:

-- Medical primary care.

-- Case management.

-- Psychiatric/mental health support.

-- Substance abuse therapy.

-- Support groups.

-- Oral health.

Categories

AIDS/HIV Prevention Counseling
Sexually Transmitted Infection Treatment
Health/Disability Related Counseling
Sexually Transmitted Infection Screening
General Medical Care
Sexuality/Reproductive Health Education
Case/Care Management
Disease/Disability Information
Transgender Hormone Therapy
AIDS/HIV Clinics
HIV Testing
Provides an advocacy and case management program designed to increase access to SSI/SSDI for eligible adults who are homeless or at risk of homelessness and have a mental illness and/or co-occurring substance use disorder or other medical impairments. Provides assistance with the SSI/SSDI application process.

Care Coordinators serve as expert resources in evaluating the needs of the elderly, recommending services, and working with seniors in an ongoing relationship.

Once abilities have been determined, the care coordinators work in collaboration with the senior to develop a care plan. The care plan represents the best combination of services available to meet the needs of elderly clients.

Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Categories

Psychiatric Case Management
Case/Care Management

Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Categories

Psychiatric Case Management
Case/Care Management

Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Assists people with identifying, selecting, obtaining, coordinating, and utilizing both paid services and natural supports to enhance their independence, productivity and integration.

*11/8/24 Currently out of funding. Will not be accepting applications until Jan. 2025.

**Please note, all Polk County residents must go through the Capital Area Command location in Clive to apply for financial assistance.

Offers assist to suburban and rural areas of Polk, Dallas and Warren Counties with financial assistance, food, hygiene, home goods and other needs as items allow. Stops vary for each county:

  • De Soto and Redfield - 1st and 3rd Monday of every month.
    • De Soto City Hall, 405 Walnut Street, 9 am-11 am
    • Redfield City Hall, 808 1st Street, 1 pm-3 pm
  • Des Moines - 2nd Monday of every month
    • Salvation Army Thrift Store, 4620 SE 14th Street, 9 am-11 am and 1 pm-3 pm
  • Indianola - 4th Monday of every month
    • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

  • Required For ALL Services:
    • ID/License
    • Medical card for those under the age of 18
    • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
  • Rent Assistance:
    • Current rental/lease agreement
    • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
    • Must plan to repay remaining balance owed after rental assistance
    • No transitional housing help
    • Only available once every 12 months
  • Utility Assistance:
    • Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
    • No transitional housing help
    • Only available once every 12 months
  • Clothing Voucher:
    • Provided for work related circumstance, school clothing, winter clothing
    • Provide proof of employment or job interview to show need for clothing
    • Only available once every 12 months
  • Food Assistance:
    • Only available once every 12 months
    • Amount provided in pantry dependent upon household size
  • Pathway of Hope and Case Management:
    • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
    • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Categories

Mobile Food Pantry Programs
Clothing Vouchers
Case/Care Management
Rent Payment Assistance
Utility Service Payment Assistance

Provides medical case management for foster children. The program ensures continuity of medical care, including well child visits, referral, and follow-up with specialists as needed.