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Mobile Social Service Center | Salvation Army - Des Moines

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

  • Indianola - 4th Monday of every month
    • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

  • Required For ALL Services:
    • ID/License
    • Medical card for those under the age of 18
    • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
  • Rent Assistance:
    • Current rental/lease agreement
    • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
    • Must plan to repay remaining balance owed after rental assistance
    • No transitional housing help
    • Only available once every 24 months
  • Utility Assistance:
    • Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
    • No transitional housing help
    • Only available once every 24 months
  • Food Assistance:
    • Only available once every 12 months
    • Amount provided in pantry dependent upon household size
  • Pathway of Hope and Case Management:
    • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
    • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

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CHI Health Partners Network | CHI Health Creighton University Medical Center Bergan Mercy

Network of health providers offering the following services: patient care coordination, nursing home network and referrals, post-discharge medication review, coordinates home health services, provides medical equipment delivery, medication management, nutritional management, and social work services focused on financial, legal, housing, mental health, and family issues.

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WIC | Webster County Offices

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

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Community Health Representatives | Winnebago Public Health Department

The Community Health Representatives provide the following services:

-- Case Finding/Screenings

-- Case Management

-- Home visitation services

-- Blood Pressure and Blood Glucose Screenings

-- Patient Care Services and Other Patient Services

-- Consults (medication, medical orders, appointments)

-- Environmental Health

-- Homemaker Services

-- Community Development

-- Health Education

-- Local transportation

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Advocacy | Epilepsy Advocacy Network

Provides the following services

- Case coordination. 
- Advocacy. 
- Transportation resources. 
- Financial resources. 
- Medication assistance.
- Special care.
- Education outreach.
- Seizure response training.

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Pharmacogenomics Testing - PGX | Western Community Health Resources

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

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Unite Iowa | United Way of the Midlands

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

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Health Partners Network | CHI Health Saint Elizabeth

Network of health providers offering the following services: patient care coordination, nursing home network and referrals, post-discharge medication review, coordinates home health services, provides medical equipment delivery, medication management, nutritional management, and social work services focused on financial, legal, housing, mental health, and family issues.

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Integrated Health Services | Pathways Behavioral Services

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

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Supportive Services | Southern Illinois Coalition for the Homeless

Services are customized to address barriers and needs to help the participant and household reach housing stability and self-sufficiency. Services include:
- Case management and advocacy
- Transportation assistance
- Employment skills
- Education assistance
- Mental health and substance abuse counseling
- Life skills and financial skills education
- Parenting support
- Housing counseling
- Information and referrals

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Pathway of Hope | Salvation Army of the Siouxland

Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

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Mental Health / Substance Use Treatment | Heritage Behavioral Health Center

Provides a wide array of mental health and substance use treatment services, including:

-- Individual/group/family therapy.

-- Skill-building.

-- Self-management of behavioral symptoms and medication.

-- Independent community living.

-- Interpersonal relations and social skills.

-- Relapse prevention.

-- Motivation towards recovery.

-- Community-Based Case Management Services.

-- Supported Employment Services.

-- Housing/Homeless Case Management.

-- Psychiatric Medication.

-- School-Based Counseling for Youth.

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Independent Living Option (ILO) | Rutledge Youth Foundation

Program provides monthly subsidies to clients for rent, food, and utilities while the youth either works full time or attends school. While in the program, youths receive up to 7 hours per week of case management services, which focus heavily on teaching youths to shop, budget, and prioritize among other independent living skills.

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Homeless Day Services | City of Champaign Township

Offers daytime homeless services including, use of shower, laundry, provision of clothing (if available), and case management.

Also acts as a warming center during general intake hours.

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Homeless Drop-in Center | Carpenter's Place

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.


Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room. 


Also serves as a warming center during regular hours in the winter months.

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Pharmacogenomics Testing - PGX | Western Community Health Resources

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

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Family Services | Carpenter's Place

Provides case management on a long-term basis, up to one year or longer and as needed, to assist the family in overcoming the circumstances that brought them into an “at risk” position with homelessness, financial instability, less-than-living-wage employment, lack of education, substance abuse, mental health instability, physical health instability, legal issues, need for counseling, domestic violence issues, lack of child care, lack of transportation, and lack of basic household items, food, clothing and personal items to sustain appropriate health.

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Outpatient Behavioral Health Services | Helen Wheeler Center for Community Mental Health

Outpatient services include:
- Counseling services for children, families and adults
- Case management
- Community support
- Crisis intervention
- Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

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Therapy/ Counseling | Rutledge Youth Foundation

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

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Public Health Nursing Programs | Shelby County Health Department

Offers immunizations, vaccines, family case management, pregnancy testing services, county school nursing, vision and hearing screenings, high-risk infant and maternal home visits, childhood lead poisoning prevention, Kid Care enrollment.

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Early Start Program | Brightpoint - Central Region

Home visitation program for pregnant parents and families with children up to age three. The program provides case management services, including individual needs assessments, the development of care plans, and the coordination of service delivery. Staff advocate for families, monitor progress, and ensure services are obtained to maximize child development and provide a foundation for school success. Services also include developmental screening to minimize potential learning barriers and interventions designed to prevent child abuse and neglect.

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Intact Family Services | Catholic Charities - Diocese of Springfield

The goal is to keep troubled families together by offering them intense case management, education in parenting, and links to community resources. A caseworker will help the family to develop a short-term, agreed upon plan to make the changes that will help keep the children safe. Services such as counseling, domestic violence prevention, substance abuse treatment, mental health treatment, parenting coaching/classes, or housing can be provided.

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Pathway of Hope | Salvation Army - Des Moines

Offers case management services to any families that have a child or children in the household under the age of 18. Assessments are done to check if family would benefit from the case management services. Case management is offered to help families reach stability and get out of poverty. Participation is usually a 3 month commitment or longer. Goals created are client oriented, whether it's for housing, going back to school or help finding resources to help family meet the goal.

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SASS (Screening, Assessment and Support Services) | Heritage Behavioral Health Center

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

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Health Partners Network | CHI Health Good Samaritan

Network of health providers offering the following services: patient care coordination, nursing home network and referrals, post-discharge medication review, coordinates home health services, provides medical equipment delivery, medication management, nutritional management, and social work services focused on financial, legal, housing, mental health, and family issues.

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