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Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Offers counseling and wellness services for youth, adults, and families in the community who are experiencing difficulty in relationships, socialization, physical or mental wellness and emotional concerns. Some services/counseling types include, individual and family counseling, group sessions, case management, child abuse, sex abuse, and neglect, domestic violence, major depressive disorder, bi-polar disorder, and other mood disorders, parent/child relational issues, and PTSD and other anxiety disorders.

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

Offers the following support services to the immigrant and Spanish-speaking community, case management to residential and non-residential clients, safety planning, assistance with adjusting to the United States lifestyle, advocacy outside the community, including places of employment, schools, and other organizations, interpretation services, court advocacy, transportation to court or other organizations, Spanish empowerment and educational group for domestic violence, and information and referral for immigrants with no legal status in the United States to organizations that assist with immigrant relief.

Provides case management on a long-term basis, up to one year or longer and as needed, to assist the family in overcoming the circumstances that brought them into an “at risk” position with homelessness, financial instability, less-than-living-wage employment, lack of education, substance abuse, mental health instability, physical health instability, legal issues, need for counseling, domestic violence issues, lack of child care, lack of transportation, and lack of basic household items, food, clothing and personal items to sustain appropriate health.

The Community Health Representatives provide the following services:

-- Case Finding/Screenings

-- Case Management

-- Home visitation services

-- Blood Pressure and Blood Glucose Screenings

-- Patient Care Services and Other Patient Services

-- Consults (medication, medical orders, appointments)

-- Environmental Health

-- Homemaker Services

-- Community Development

-- Health Education

-- Local transportation

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.

Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room. 

Also serves as a warming center during regular hours in the winter months.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

A voluntary home visiting program that provides family support and coaching for expectant parents and parents of young children ages birth to 3. The program provides guidance about child development, child safety, practical parenting skills, and family bonding. The agency's trained professionals provide regular visits based on the family's needs, preferences, and schedules. Visits may be in-person or virtual.

Doula services are also available. This includes prenatal information and support, labor coaching, breastfeeding, postpartum depression support, and assistance in the early weeks after childbirth.

Families are given a personal case worker to help assess the causes and symptoms of the current issues. From here, a personalized action plan is mapped out in order for the family members to learn how to achieve their goals. Along the way, the family is not only connected to The Salvation Army's resources, but also to other outside resources that benefit their personal growth and support.

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

Provides the following services

- Case coordination. 

• Advocacy.
• Transportation resources.
• Financial resources.
• Medication assistance.
• Special care.
• Education outreach.
• Seizure response training.

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

Offers daytime homeless services including, use of shower, laundry, provision of clothing (if available), and case management.

Also acts as a warming center during general intake hours.

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

• Indianola - 4th Monday of every month
  • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

• Required For ALL Services:
  • ​ID/License
  • Medical card for those under the age of 18
  • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
• Rent Assistance:
  • ​Current rental/lease agreement
  • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
  • Must plan to repay remaining balance owed after rental assistance
  • No transitional housing help
  • Only available once every 24 months
• Utility Assistance:
  • ​Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
  • No transitional housing help
  • Only available once every 24 months
• Food Assistance:
• • Only available once every 12 months
  • Amount provided in pantry dependent upon household size
• Pathway of Hope and Case Management:
  • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
  • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Home visitation program for pregnant parents and families with children up to age three. The program provides case management services, including individual needs assessments, the development of care plans, and the coordination of service delivery. Staff advocate for families, monitor progress, and ensure services are obtained to maximize child development and provide a foundation for school success. Services also include developmental screening to minimize potential learning barriers and interventions designed to prevent child abuse and neglect.