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Services are customized to address barriers and needs to help the participant and household reach housing stability and self-sufficiency. Services include:

• Case management and advocacy
• Transportation assistance
• Employment skills
• Education assistance
• Mental health and substance abuse counseling
• Life skills and financial skills education
• Parenting support
• Housing counseling
• Information and referrals

Outpatient services include:

• Counseling services for children, families and adults
• Case management
• Community support
• Crisis intervention
• Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

• Indianola - 4th Monday of every month
  • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

• Required For ALL Services:
  • ​ID/License
  • Medical card for those under the age of 18
  • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
• Rent Assistance:
  • ​Current rental/lease agreement
  • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
  • Must plan to repay remaining balance owed after rental assistance
  • No transitional housing help
  • Only available once every 24 months
• Utility Assistance:
  • ​Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
  • No transitional housing help
  • Only available once every 24 months
• Food Assistance:
• • Only available once every 12 months
  • Amount provided in pantry dependent upon household size
• Pathway of Hope and Case Management:
  • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
  • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

Provides a wide array of mental health and substance use treatment services, including:

-- Individual/group/family therapy.

-- Skill-building.

-- Self-management of behavioral symptoms and medication.

-- Independent community living.

-- Interpersonal relations and social skills.

-- Relapse prevention.

-- Motivation towards recovery.

-- Community-Based Case Management Services.

-- Supported Employment Services.

-- Housing/Homeless Case Management.

-- Psychiatric Medication.

-- School-Based Counseling for Youth.

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

Provides the following services for sexual assault victims and survivors:

• Individual, family, and group counseling
• Medical and legal advocacy
• Assistance in obtaining Orders of Protection
• Case management to assist with additional needs, such as food needs, changing locks, and more
• 24 hour sexual assault hotline
• Sexual assault prevention education

Offers comprehensive case management system that helps families identify barriers to self-sufficiency and connects them with community support organizations. Barriers could include unemployment, insecure housing, lack of job skills, lack of child care.

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

Offers daytime homeless services including, use of shower, laundry, provision of clothing (if available), and case management.

Also acts as a warming center during general intake hours.

Provides assistance to senior citizens, who might otherwise require nursing home care, to remain in their own homes by offering in-home and community-based services. These services include comprehensive care coordination, adult day services, in-home support such as cleaning, meals, laundry, shopping/running errands, and personal hygiene, emergency home response service, and automated medication dispenser service.

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

Offers to match volunteers with caregivers of disabled veterans who are in need of respite, education, and support. The volunteers are trained and supported via monthly trainings. Services can be provided directly to disabled veterans in absence of a caregiver and may include peer support, case management, and concrete needs such as food.

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

Offers the following support services to the immigrant and Spanish-speaking community, case management to residential and non-residential clients, safety planning, assistance with adjusting to the United States lifestyle, advocacy outside the community, including places of employment, schools, and other organizations, interpretation services, court advocacy, transportation to court or other organizations, Spanish empowerment and educational group for domestic violence, and information and referral for immigrants with no legal status in the United States to organizations that assist with immigrant relief.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Program provides monthly subsidies to clients for rent, food, and utilities while the youth either works full time or attends school. While in the program, youths receive up to 7 hours per week of case management services, which focus heavily on teaching youths to shop, budget, and prioritize among other independent living skills.

Provides the following services

- Case coordination. 

• Advocacy.
• Transportation resources.
• Financial resources.
• Medication assistance.
• Special care.
• Education outreach.
• Seizure response training.

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

Families are given a personal case worker to help assess the causes and symptoms of the current issues. From here, a personalized action plan is mapped out in order for the family members to learn how to achieve their goals. Along the way, the family is not only connected to The Salvation Army's resources, but also to other outside resources that benefit their personal growth and support.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.

Emergency assistance not currently available.

Provides intensive case management for adults and families who are experiencing homelessness or are at risk of homelessness. Program will assist clients with obtaining and retaining stable housing and employment while developing essential life skills. Also provides transitional and independent living for DCFS referrals.