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Provides case management on a long-term basis, up to one year or longer and as needed, to assist the family in overcoming the circumstances that brought them into an “at risk” position with homelessness, financial instability, less-than-living-wage employment, lack of education, substance abuse, mental health instability, physical health instability, legal issues, need for counseling, domestic violence issues, lack of child care, lack of transportation, and lack of basic household items, food, clothing and personal items to sustain appropriate health.

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

Provides the following services for sexual assault victims and survivors:

• Individual, family, and group counseling
• Medical and legal advocacy
• Assistance in obtaining Orders of Protection
• Case management to assist with additional needs, such as food needs, changing locks, and more
• 24 hour sexual assault hotline
• Sexual assault prevention education

Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Services are customized to address barriers and needs to help the participant and household reach housing stability and self-sufficiency. Services include:

• Case management and advocacy
• Transportation assistance
• Employment skills
• Education assistance
• Mental health and substance abuse counseling
• Life skills and financial skills education
• Parenting support
• Housing counseling
• Information and referrals

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

• Indianola - 4th Monday of every month
  • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

• Required For ALL Services:
  • ​ID/License
  • Medical card for those under the age of 18
  • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
• Rent Assistance:
  • ​Current rental/lease agreement
  • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
  • Must plan to repay remaining balance owed after rental assistance
  • No transitional housing help
  • Only available once every 24 months
• Utility Assistance:
  • ​Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
  • No transitional housing help
  • Only available once every 24 months
• Food Assistance:
• • Only available once every 12 months
  • Amount provided in pantry dependent upon household size
• Pathway of Hope and Case Management:
  • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
  • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Offers comprehensive case management system that helps families identify barriers to self-sufficiency and connects them with community support organizations. Barriers could include unemployment, insecure housing, lack of job skills, lack of child care.

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.

Emergency assistance not currently available.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

Offers to match volunteers with caregivers of disabled veterans who are in need of respite, education, and support. The volunteers are trained and supported via monthly trainings. Services can be provided directly to disabled veterans in absence of a caregiver and may include peer support, case management, and concrete needs such as food.

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

Offers immunizations, vaccines, family case management, pregnancy testing services, county school nursing, vision and hearing screenings, high-risk infant and maternal home visits, childhood lead poisoning prevention, Kid Care enrollment.

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.

Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room. 

Also serves as a warming center during regular hours in the winter months.

The Community Health Representatives provide the following services:

- Case finding/screenings.

- Case management.

- Home visitation services.

- Blood pressure and blood glucose screenings.

- Patient care services and other patient services.

- Consults (medication, medical orders, appointments).

- Environmental health.

- Homemaker services.

- Community development.

- Health education.

- Local transportation.

Home visitation program for pregnant parents and families with children up to age three. The program provides case management services, including individual needs assessments, the development of care plans, and the coordination of service delivery. Staff advocate for families, monitor progress, and ensure services are obtained to maximize child development and provide a foundation for school success. Services also include developmental screening to minimize potential learning barriers and interventions designed to prevent child abuse and neglect.