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Families are given a personal case worker to help assess the causes and symptoms of the current issues. From here, a personalized action plan is mapped out in order for the family members to learn how to achieve their goals. Along the way, the family is not only connected to The Salvation Army's resources, but also to other outside resources that benefit their personal growth and support.

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

Provides the following services

- Case coordination. 

• Advocacy.
• Transportation resources.
• Financial resources.
• Medication assistance.
• Special care.
• Education outreach.
• Seizure response training.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Provides the following services for sexual assault victims and survivors:

• Individual, family, and group counseling
• Medical and legal advocacy
• Assistance in obtaining Orders of Protection
• Case management to assist with additional needs, such as food needs, changing locks, and more
• 24 hour sexual assault hotline
• Sexual assault prevention education

Provides a wide array of mental health and substance use treatment services, including:

-- Individual/group/family therapy.

-- Skill-building.

-- Self-management of behavioral symptoms and medication.

-- Independent community living.

-- Interpersonal relations and social skills.

-- Relapse prevention.

-- Motivation towards recovery.

-- Community-Based Case Management Services.

-- Supported Employment Services.

-- Housing/Homeless Case Management.

-- Psychiatric Medication.

-- School-Based Counseling for Youth.

The Community Health Representatives provide the following services:

-- Case Finding/Screenings

-- Case Management

-- Home visitation services

-- Blood Pressure and Blood Glucose Screenings

-- Patient Care Services and Other Patient Services

-- Consults (medication, medical orders, appointments)

-- Environmental Health

-- Homemaker Services

-- Community Development

-- Health Education

-- Local transportation

Offers daytime homeless services including, use of shower, laundry, provision of clothing (if available), and case management.

Also acts as a warming center during general intake hours.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

• Indianola - 4th Monday of every month
  • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

• Required For ALL Services:
  • ​ID/License
  • Medical card for those under the age of 18
  • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
• Rent Assistance:
  • ​Current rental/lease agreement
  • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
  • Must plan to repay remaining balance owed after rental assistance
  • No transitional housing help
  • Only available once every 24 months
• Utility Assistance:
  • ​Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
  • No transitional housing help
  • Only available once every 24 months
• Food Assistance:
• • Only available once every 12 months
  • Amount provided in pantry dependent upon household size
• Pathway of Hope and Case Management:
  • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
  • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

Outpatient services include:

• Counseling services for children, families and adults
• Case management
• Community support
• Crisis intervention
• Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.

Emergency assistance not currently available.

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Offers counseling and wellness services for youth, adults, and families in the community who are experiencing difficulty in relationships, socialization, physical or mental wellness and emotional concerns. Some services/counseling types include, individual and family counseling, group sessions, case management, child abuse, sex abuse, and neglect, domestic violence, major depressive disorder, bi-polar disorder, and other mood disorders, parent/child relational issues, and PTSD and other anxiety disorders.

Offers comprehensive case management system that helps families identify barriers to self-sufficiency and connects them with community support organizations. Barriers could include unemployment, insecure housing, lack of job skills, lack of child care.