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Mobile Social Service Center | Salvation Army - Des Moines

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

  • Indianola - 4th Monday of every month
    • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

  • Required For ALL Services:
    • ID/License
    • Medical card for those under the age of 18
    • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
  • Rent Assistance:
    • Current rental/lease agreement
    • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
    • Must plan to repay remaining balance owed after rental assistance
    • No transitional housing help
    • Only available once every 24 months
  • Utility Assistance:
    • Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
    • No transitional housing help
    • Only available once every 24 months
  • Food Assistance:
    • Only available once every 12 months
    • Amount provided in pantry dependent upon household size
  • Pathway of Hope and Case Management:
    • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
    • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

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Community Care Program | Senior Resource Center

Provides assistance to senior citizens, who might otherwise require nursing home care, to remain in their own homes by offering in-home and community-based services. These services include comprehensive care coordination, adult day services, in-home support such as cleaning, meals, laundry, shopping/running errands, and personal hygiene, emergency home response service, and automated medication dispenser service.

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Homeless Day Services | City of Champaign Township

Offers daytime homeless services including, use of shower, laundry, provision of clothing (if available), and case management.

Also acts as a warming center during general intake hours.

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Homeless Drop-in Center | Carpenter's Place

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.


Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room. 


Also serves as a warming center during regular hours in the winter months.

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Health Navigation | Dallas County Health Department

Provides help to residents locating resources and services, explore options and navigate systems. Can assists in health-related areas: access to and payment for medical care including medications, mental health/substance abuse, parenting/childcare, aging issues, housing or food.

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Sexual Assault Services | Survivor Resource Center

Provides the following services for sexual assault victims and survivors:
- Individual, family, and group counseling
- Medical and legal advocacy
- Assistance in obtaining Orders of Protection
- Case management to assist with additional needs, such as food needs, changing locks, and more
- 24 hour sexual assault hotline
- Sexual assault prevention education

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WIC | Webster County Offices

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

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Healthy Families Home Visiting | Stephenson County Health Department

A voluntary home visiting program that provides family support and coaching for expectant parents and parents of young children ages birth to 3. The program provides guidance about child development, child safety, practical parenting skills, and family bonding. The agency's trained professionals provide regular visits based on the family's needs, preferences, and schedules. Visits may be in-person or virtual.


Doula services are also available. This includes prenatal information and support, labor coaching, breastfeeding, postpartum depression support, and assistance in the early weeks after childbirth.

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Immigration and Spanish Support Services | Courage Connection

Offers the following support services to the immigrant and Spanish-speaking community, case management to residential and non-residential clients, safety planning, assistance with adjusting to the United States lifestyle, advocacy outside the community, including places of employment, schools, and other organizations, interpretation services, court advocacy, transportation to court or other organizations, Spanish empowerment and educational group for domestic violence, and information and referral for immigrants with no legal status in the United States to organizations that assist with immigrant relief.

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Therapy/ Counseling | Rutledge Youth Foundation

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

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Community Health Representatives | Winnebago Public Health Department

The Community Health Representatives provide the following services:

-- Case Finding/Screenings

-- Case Management

-- Home visitation services

-- Blood Pressure and Blood Glucose Screenings

-- Patient Care Services and Other Patient Services

-- Consults (medication, medical orders, appointments)

-- Environmental Health

-- Homemaker Services

-- Community Development

-- Health Education

-- Local transportation

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Community Support Teams | Trinity Services

Offers intensive, community-based therapeutic and case management services for individuals with mental illness.

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Intact Family Services | Catholic Charities - Diocese of Springfield

The goal is to keep troubled families together by offering them intense case management, education in parenting, and links to community resources. A caseworker will help the family to develop a short-term, agreed upon plan to make the changes that will help keep the children safe. Services such as counseling, domestic violence prevention, substance abuse treatment, mental health treatment, parenting coaching/classes, or housing can be provided.

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Health Works | Rock Island County Health Department

Endeavors to obtain primary medical providers for DCFS wards and monitors their medical status provided by the caregivers. Rock Island Health Department is the lead agency for ten counties.

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Youth Service Program (YIC) | Fifth Street Renaissance/SARA Center

Offers to assist youth who are former wards of the state to prevent them from becoming homeless or assist with other issues of homelessness which are a result of being released from the state's foster care system. Program is contracted through the Illinois Department of Children and Family Services.

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Benefits Advocacy | Fifth Street Renaissance/SARA Center

Provides an advocacy and case management program designed to increase access to SSI/SSDI for eligible adults who are homeless or at risk of homelessness and have a mental illness and/or co-occurring substance use disorder or other medical impairments. Provides assistance with the SSI/SSDI application process.

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Willing Partner (Case Management/Social Work Services) | Heart Ministry Center

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.


Emergency assistance not currently available.

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Intact Family Services | Catholic Charities - Diocese of Springfield

The goal is to keep troubled families together by offering them intense case management, education in parenting, and links to community resources. A caseworker will help the family to develop a short-term, agreed upon plan to make the changes that will help keep the children safe. Services such as counseling, domestic violence prevention, substance abuse treatment, mental health treatment, parenting coaching/classes, or housing can be provided.

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Integrated Health Services | Black Hawk - Grundy Mental Health Center

Provides coordinated, whole person healthcare to improve clients' health and well-being, and ensure that their needs are met.

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Advocacy | Epilepsy Advocacy Network

Provides the following services

- Case coordination. 
- Advocacy. 
- Transportation resources. 
- Financial resources. 
- Medication assistance.
- Special care.
- Education outreach.
- Seizure response training.

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Outpatient Behavioral Health Services | Helen Wheeler Center for Community Mental Health

Outpatient services include:
- Counseling services for children, families and adults
- Case management
- Community support
- Crisis intervention
- Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

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Supportive Services | Southern Illinois Coalition for the Homeless

Services are customized to address barriers and needs to help the participant and household reach housing stability and self-sufficiency. Services include:
- Case management and advocacy
- Transportation assistance
- Employment skills
- Education assistance
- Mental health and substance abuse counseling
- Life skills and financial skills education
- Parenting support
- Housing counseling
- Information and referrals

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SASS (Screening, Assessment and Support Services) | Heritage Behavioral Health Center

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

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Integrated Health Services | Pathways Behavioral Services

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

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Intact Family Services | Catholic Charities - Diocese of Springfield

The goal is to keep troubled families together by offering them intense case management, education in parenting, and links to community resources. A caseworker will help the family to develop a short-term, agreed upon plan to make the changes that will help keep the children safe. Services such as counseling, domestic violence prevention, substance abuse treatment, mental health treatment, parenting coaching/classes, or housing can be provided.

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Case/Care Management - 61 results