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Pharmacogenomics Testing - PGX | Western Community Health Resources

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

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Pathway of Hope | Salvation Army of Elgin

Offers comprehensive case management system that helps families identify barriers to self-sufficiency and connects them with community support organizations. Barriers could include unemployment, insecure housing, lack of job skills, lack of child care.

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Mobile Social Service Center | Salvation Army - Des Moines

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

  • Indianola - 4th Monday of every month
    • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

  • Required For ALL Services:
    • ID/License
    • Medical card for those under the age of 18
    • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
  • Rent Assistance:
    • Current rental/lease agreement
    • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
    • Must plan to repay remaining balance owed after rental assistance
    • No transitional housing help
    • Only available once every 24 months
  • Utility Assistance:
    • Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
    • No transitional housing help
    • Only available once every 24 months
  • Food Assistance:
    • Only available once every 12 months
    • Amount provided in pantry dependent upon household size
  • Pathway of Hope and Case Management:
    • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
    • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

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Family Health / WIC | Knox County Health Department and Health Center

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

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Community Care Program | Senior Resource Center

Provides assistance to senior citizens, who might otherwise require nursing home care, to remain in their own homes by offering in-home and community-based services. These services include comprehensive care coordination, adult day services, in-home support such as cleaning, meals, laundry, shopping/running errands, and personal hygiene, emergency home response service, and automated medication dispenser service.

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Counseling Services | Cunningham Children's Home

Offers counseling and wellness services for youth, adults, and families in the community who are experiencing difficulty in relationships, socialization, physical or mental wellness and emotional concerns. Some services/counseling types include, individual and family counseling, group sessions, case management, child abuse, sex abuse, and neglect, domestic violence, major depressive disorder, bi-polar disorder, and other mood disorders, parent/child relational issues, and PTSD and other anxiety disorders.

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Health Partners Network | CHI Health Saint Francis

Network of health providers offering the following services: patient care coordination, nursing home network and referrals, post-discharge medication review, coordinates home health services, provides medical equipment delivery, medication management, nutritional management, and social work services focused on financial, legal, housing, mental health, and family issues.

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Willing Partner (Case Management/Social Work Services) | Heart Ministry Center

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.


Emergency assistance not currently available.

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Pharmacogenomics Testing - PGX | Western Community Health Resources

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

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Integrated Health Services | Pathways Behavioral Services

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

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Healthy Families Home Visiting | Stephenson County Health Department

A voluntary home visiting program that provides family support and coaching for expectant parents and parents of young children ages birth to 3. The program provides guidance about child development, child safety, practical parenting skills, and family bonding. The agency's trained professionals provide regular visits based on the family's needs, preferences, and schedules. Visits may be in-person or virtual.


Doula services are also available. This includes prenatal information and support, labor coaching, breastfeeding, postpartum depression support, and assistance in the early weeks after childbirth.

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Immigration and Spanish Support Services | Courage Connection

Offers the following support services to the immigrant and Spanish-speaking community, case management to residential and non-residential clients, safety planning, assistance with adjusting to the United States lifestyle, advocacy outside the community, including places of employment, schools, and other organizations, interpretation services, court advocacy, transportation to court or other organizations, Spanish empowerment and educational group for domestic violence, and information and referral for immigrants with no legal status in the United States to organizations that assist with immigrant relief.

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Advocacy | Epilepsy Advocacy Network

Provides the following services

- Case coordination. 
- Advocacy. 
- Transportation resources. 
- Financial resources. 
- Medication assistance.
- Special care.
- Education outreach.
- Seizure response training.

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Family Case Management | Hamilton County Health Department

Provides adequate maternal and infant care during the prenatal, delivery, and early post-partum periods. 

Services include:
- Physical assessments
- Nutrition counseling
- Prenatal education
- Case management
- Limited financial assistance

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SASS (Screening, Assessment and Support Services) | Heritage Behavioral Health Center

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

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Intact Family Services | Catholic Charities - Diocese of Springfield

The goal is to keep troubled families together by offering them intense case management, education in parenting, and links to community resources. A caseworker will help the family to develop a short-term, agreed upon plan to make the changes that will help keep the children safe. Services such as counseling, domestic violence prevention, substance abuse treatment, mental health treatment, parenting coaching/classes, or housing can be provided.

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HUB Navigation | Iowa Community HUB

Navigators help connect individuals to programs and services that improve their health and wellness. The Navigator provides information on available resources, provides social support, and advocates for individuals and community health needs.  Navigators also assist individuals with enrollment in community programs.

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Homeless Drop-in Center | Carpenter's Place

Day time drop-in center for adults who are homeless. All services at the facility are accessed through case management. Residential services may be available but must be accessed through case management.


Services include showers and bathrooms, storage for personal belongings, laundry facility, kitchen, employment and training, classrooms, art room, office space, and donation room. 


Also serves as a warming center during regular hours in the winter months.

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Youth Service Program (YIC) | Fifth Street Renaissance/SARA Center

Offers to assist youth who are former wards of the state to prevent them from becoming homeless or assist with other issues of homelessness which are a result of being released from the state's foster care system. Program is contracted through the Illinois Department of Children and Family Services.

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SASS (Screening, Assessment and Support Services) | Heritage Behavioral Health Center

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

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HealthWorks | Logan County Department of Public Health

The purpose of HealthWorks is to assure that DCFS wards who are in substitute care receive comprehensive quality health care services. By linking each child to a primary care physician, the child will receive higher quality and more consistent care, as well as reduce dependence on emergency room care.

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ECHO Housing and Employment Support | Cunningham Children's Home

Provides intensive case management for adults and families who are experiencing homelessness or are at risk of homelessness. Program will assist clients with obtaining and retaining stable housing and employment while developing essential life skills. Also provides transitional and independent living for DCFS referrals.

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Community Health Representative Program | Meskwaki Nation

Provides outreach, health care services, and health promotion/disease prevention services.

Offers transportation to Marshalltown Dialysis Center and specialty clinics for patients referred by the Meskwaki Clinic.  

Sets up and delivers medication to patients who require assistance.  

Emergency Care case management and coordination after a hospital discharge. 

Monitors patient blood sugar levels, blood pressure, weight, and medications.  Home visits to diabetes patients and hospital discharge patients.  

Health promotion and disease prevention programs.  

Translates medical instructions to Meskwaki when needed.

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Crisis Assistance | Catholic Charities - Diocese of Springfield

Provides basic necessities and help those in crisis find the path to self-sufficiency.

Provides guidance, case management, referral, and advocacy.

When available, food, clothing and household vouchers, and rent and utility assistance may be offered.  Does not provide assistance with security deposits.

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Health Partners Network | CHI Health Good Samaritan

Network of health providers offering the following services: patient care coordination, nursing home network and referrals, post-discharge medication review, coordinates home health services, provides medical equipment delivery, medication management, nutritional management, and social work services focused on financial, legal, housing, mental health, and family issues.

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