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Families are given a personal case worker to help assess the causes and symptoms of the current issues. From here, a personalized action plan is mapped out in order for the family members to learn how to achieve their goals. Along the way, the family is not only connected to The Salvation Army's resources, but also to other outside resources that benefit their personal growth and support.

Pathway of Hope assists families through crisis and instability, financial counseling and planning, goal setting with manageable action steps, job training, referrals and employment assistance, assistance with securing housing and child care, emotional and spiritual support.

Case workers meet with families weekly using the Strengths Model to focus on possibilities rather than problems and to establish goals.

SASS provides the following services for children and youth:

Crisis intervention

Short-term stabilization where a child is at risk of self-harm, or harming others

Individual and family psychotherapy/counseling

Mental health assessment

Case management and resource linkage assistance

Psychiatric services

Navigators are available to meet with clients to discuss their situations and plan to help assist them with their move forward. Participants first attend orientation. Financial assistance, assistance with personal items, and other resources can be sought through an agency Navigator.

Emergency assistance not currently available.

Provides individual and family therapy to youth receiving case management services, as well as education, support, and therapy for biological parents and foster parents. Therapy sessions typically take place within foster homes, facilitating better communication with foster parents regarding clients’ behaviors and their ability to adjust to living in foster care. Additionally, offers training to help youth and families develop conflict resolution skills, equipping them with techniques to address disagreements constructively and prevent escalation.

Provides the following services

- Case coordination. 
- Advocacy. 
- Transportation resources. 
- Financial resources. 
- Medication assistance.
- Special care.
- Education outreach.
- Seizure response training.

Provides the following services:

-- Audiology Clinic

-- Breastfeeding

-- Consultation

-- Case Management

-- Colorectal Cancer Screening Program

-- Developmental Screening

-- Diabetes Prevention

-- Immunizations

-- Infectious Disease Surveillance

-- Nutrition Counseling

-- Prenatal and Postpartum Fairs

-- Stroke and Vascular Screening

-- Tobacco Cessation

Program provides monthly subsidies to clients for rent, food, and utilities while the youth either works full time or attends school. While in the program, youths receive up to 7 hours per week of case management services, which focus heavily on teaching youths to shop, budget, and prioritize among other independent living skills.

Offers counseling and wellness services for youth, adults, and families in the community who are experiencing difficulty in relationships, socialization, physical or mental wellness and emotional concerns. Some services/counseling types include, individual and family counseling, group sessions, case management, child abuse, sex abuse, and neglect, domestic violence, major depressive disorder, bi-polar disorder, and other mood disorders, parent/child relational issues, and PTSD and other anxiety disorders.

Provides help to residents locating resources and services, explore options and navigate systems. Can assists in health-related areas: access to and payment for medical care including medications, mental health/substance abuse, parenting/childcare, aging issues, housing or food.

Offers assistance to residents of Warren County with financial assistance, food, hygiene, home goods and other needs as items allow. Stop is located:

• Indianola - 4th Monday of every month
  • WeLift Job Search Center, 106 East 2nd Avenue, 9 am-11 am and 1 pm-3 pm

Eligibility requirements - varies depending on the need. See the list of the following to know what to bring with you:

• Required For ALL Services:
  • ​ID/License
  • Medical card for those under the age of 18
  • New clients need proof of address for service area (Polk, Dallas or Warren Counties)
• Rent Assistance:
  • ​Current rental/lease agreement
  • Landlord/Property Manager/Apartment contact info (email preferred) *if you do not have these items you will need to follow up with a caseworker to provide the documentation)
  • Must plan to repay remaining balance owed after rental assistance
  • No transitional housing help
  • Only available once every 24 months
• Utility Assistance:
  • ​Must have disconnect notice *if you do not have these items you will need to follow up with a caseworker to provide the documentation
  • No transitional housing help
  • Only available once every 24 months
• Food Assistance:
• • Only available once every 12 months
  • Amount provided in pantry dependent upon household size
• Pathway of Hope and Case Management:
  • Available to individuals/families with children under the age of 18 (counseling, financial assistance, resource advocate)
  • Case Management is availble to anyone (counseling, financial assistance, resource advocate)

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

The Community Health Representatives provide the following services:

-- Case Finding/Screenings

-- Case Management

-- Home visitation services

-- Blood Pressure and Blood Glucose Screenings

-- Patient Care Services and Other Patient Services

-- Consults (medication, medical orders, appointments)

-- Environmental Health

-- Homemaker Services

-- Community Development

-- Health Education

-- Local transportation

Provides a coordinated care network consisting of healthcare, government, nonprofit, and other organizations.

Outpatient services include:
- Counseling services for children, families and adults
- Case management
- Community support
- Crisis intervention
- Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

Provides programs and services to support the health of children and families.

Program includes family case management, WIC, and breastfeeding education and support.

Provides care coordination and family support services to families whose child struggles at school or home due to behavioral health issues.  Also provides integrated health services to adults diagnosed with serious mental illness.

A voluntary home visiting program that provides family support and coaching for expectant parents and parents of young children ages birth to 3. The program provides guidance about child development, child safety, practical parenting skills, and family bonding. The agency's trained professionals provide regular visits based on the family's needs, preferences, and schedules. Visits may be in-person or virtual.

Doula services are also available. This includes prenatal information and support, labor coaching, breastfeeding, postpartum depression support, and assistance in the early weeks after childbirth.

Provides adequate maternal and infant care during the prenatal, delivery, and early post-partum periods. 

Services include:
- Physical assessments
- Nutrition counseling
- Prenatal education
- Case management
- Limited financial assistance

Provides intensive case management for adults and families who are experiencing homelessness or are at risk of homelessness. Program will assist clients with obtaining and retaining stable housing and employment while developing essential life skills. Also provides transitional and independent living for DCFS referrals.