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Iowa Critical Incident Stress Management (CISM)

Story County Sheriff's Office Communications Center, 1315 South B Avenue, Suite 2, Nevada, IA 50201

A program made up of dedicated, caring, and specially trained professionals who provide a comprehensive organized approach for the redirection and control of the harmful aspects of stress caused by a traumatic or critical incident. Services are provided to Emergency Services Personnel. All 99 counties are covered by a CISM Team, find the county team lead below for further assistance.

BENTON COUNTY SHERIFF’S DEPT. TEAM - Team leader is Deputy Shelby Chekal, (319) 310-2424/Sheriff’s Office: (319) 472-2337 ext. 6238. Counties covered: Benton County only. BREMER COUNTY CISM TEAM - Team Lead: Kip Ladage (319) 404-4363. Counties covered: Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Fayette, Floyd, Grundy, Howard. Note: Butler and Floyd Counties also covered by the North Iowa CISM Team (Mason City). CENTRAL IOWA CISM TEAM (American Red Cross) - Team Lead: Dianne Fagner (515) 277-5406, Alternate Team Lead: John Coulter (641) 344-4235. Counties covered: Adair, Boone, Carroll, Clarke, Dallas, Decatur, Greene, Guthrie, Hardin, Jasper, Lucas, Madison, Marshall, Polk, Poweshiek, Ringgold, Story, Tama, Union, Warren, and Wayne. Note: Des Moines Police Department, Polk County Sheriff and Polk County Mental Health all have a Peer Support Team that provides CISM support: for Des Moines PD contact Sgt. Sean O'Neil (515) 283-4811, Polk County Sheriff's Office, contact Sgt. Ayal Naggar (515) 466-0889, West Des Moines PD Peer Support, contact Lt. William Taylor (515) 321-0321, and Polk County Mental Health, contact Sara Lupkes (515) 286-3589. DUBUQUE CISM TEAM - Team Lead: Jessica George (563) 599-6558 or (563) 583-1711, Alternate Team Lead: Marty Benda (563) 590-5955. Counties covered: Allamakee, Clayton, Delaware, Dubuque, Jackson, Jones, Linn, Winneshiek. Note: Jones and Jackson Counties also covered by the Quad Cities CISM Team. FORT DODGE - Team Lead: Gary Snook (515) 571-1712. Counties covered: Calhoun, Hamilton, Humboldt, Pocahontas, and Webster. NORTH IOWA CISM TEAM (MASON CITY) - Team Lead: Tom Wollner (641) 420-2524, Alternate Team Lead: Brian Koob (641) 430-2950. Counties covered: Butler, Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, Worth, and Wright. Note: Butler and Floyd Counties also covered by the Bremer County CISM Team. Note: Kossuth County is also covered by the Spencer / Spirit Lake CISM Team. NW IOWA CISM TEAM – Team Lead: Shawn Scholten (712) 476-5245. Counties covered: Lyon, O’Brien, Osceola, Plymouth, and Sioux. QUAD CITIES IA/IL - Iowa Team Lead: Jamie Temple (563) 271-8106 or (563) 323-1000. Counties covered: Cedar, Clinton, Jackson, Johnson, Louisa, Muscatine, and Scott. Note: Jones and Jackson Counties also covered by the Dubuque CISM Team. SIOUXLAND CISM - Team Lead Jessie Dominoski (712) 301-1889. Counties covered: Cherokee, Crawford, Ida, Monona, Sac and Woodbury. SOUTHEAST IOWA ALLIANCE – Team Lead: Brandon Howard (319) 576-1113 or (319) 753-8390. Alternate Team Lead: Gary Syznula (319) 572-2238. Counties covered: Des Moines, Henry, Lee, Van Buren, and Washington. Note: Van Buren County is also covered by the Southern Prairie CISM Team. SOUTHERN PRAIRIE CISM TEAM - Team Lead: Jeanetta Nieuwsma (712) 314-2152, Alternate Team Lead: Teri VanKooten (641) 820-0121. Counties Covered: Appanoose, Davis, Iowa, Jefferson, Keokuk, Mahaska, Marion, Monroe, Van Buren, and Wapello. Van Buren County is also covered by the Southeast Alliance. SOUTHWEST IOWA CISM TEAM - Team Lead: Rita Pierson (712) 322-1896 or (402) 680-8407, Alternate Team Lead: Marsha Houser (402) 403-7195. Counties covered: Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, and Taylor. SPENCER AND SPIRIT LAKE CISM TEAMS - Spencer Team Lead: Chris Meyer (712) 240-2810 or (712) 264-6517, Spirit Lake Team Lead: Steve Hopkins (712) 330-1144. Both teams work together to cover: Buena Vista, Clay, Dickinson, Emmet, Kossuth, Lyon, O'Brien, Osceola, Palo Alto and Sioux. Note: Kossuth County is also covered by the North Iowa CISM Team. IOWA STATEWIDE CISM TEAM RESPONSE:IOWA CISM NETWORK - Coordinator: John Coulter (641) 344-4235, Vice Coordinator: Brian Koob (641) 430-2950. Note: Whenever an issue occurs or a team fails to respond to a request, please notify John Coulter or Brian Koob for resolution.

Data provided by

United Way of the Midlands
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Bridgeview Community Mental Health Center

1320 19th Avenue NW, Clinton, IA 52732

Crisis services provide a focused assessment and rapid stabilization of acute symptoms of mental illness or emotional distress and are available and accessible 24 hours a day.

Clinical assessment and psychotherapeutic services are provided by a mental health professional and/or staff who access a mental health professional for consultation.

Emergency services are available by phone and/or in the office setting.

Data provided by

United Way of the Midlands

Rosecrance Jackson Centers - Adolescent Center

3500 West Fourth Street, Sioux City, IA 51103

Provides round the clock, sub-acute, medically managed care for those 11-18 years of age.

Offers 24/7 stabilization, evaluation, detoxification treatment services, and on site psychiatric and professional medical care. Initial assessment with psychiatric staff will occur within first 24 hours to determine appropriate level of care. Active therapeutic programming to stabilize patients with acute behavioral or psychiatric symptoms.

When appropriate, access to Rosecrance Jackson’s inpatient substance use program and outpatient substance use and mental health services will be provided.

Data provided by

United Way of the Midlands

Arukah Institute of Healing

1916 North Main Street, Suite 3, Princeton, IL 61356

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response.

- On-site counseling.

- Mental health evaluation.

- Assess the need for psychiatric hospitalization.

Data provided by

United Way of the Midlands

Seasons Center - Storm Lake

824 Flindt Drive, Suite 104, Storm Lake, IA 50588

Offering behavioral health services to any adult in need. Services include psychiatry/medication management, individual therapy, adult couples therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS, Crisis Stabilization Center), assertive community treatment (ACT), case management, peer support, and care team/wraparound services.

Data provided by

United Way of the Midlands

North Central Behavioral Health Systems - Morris Office

1802 North Division Street, Suite 222, Morris, IL 60450

Provides crisis intervention services for children and youth. Crisis services include short-term stabilization where a child is at risk of self-harm, or harming others, individual and family psychotherapy/counseling, mental health assessment, case management and resource linkage assistance, and psychiatric services.

Data provided by

United Way of the Midlands

Mental Health Access Center - Cedar Rapids

501 13th Street NW, Cedar Rapids, IA 52405
Provides crisis care for people experiencing a mental health or substance use disorder crisis that requires immediate attention. Services include mental health, psychiatric and substance abuse screenings, crisis stabilization (evaluation and treatment for those that need observation for a more thorough evaluation), counseling services and care coordination through key service providers.  Patients can also be brought in with loved ones or come on their own. Use of Mental Health Access Center services is 100 percent voluntary.

Data provided by

United Way of the Midlands

University of Iowa Hospitals and Clinics

200 Hawkins Drive, Iowa City, IA 52242

Provides prompt and effective treatment if someone is experiencing a mental health emergency, such as an emotional crisis or a psychiatric issue needing medical care right away. If someone is experiencing a mental health emergency, please go to the Emergency Department. After being medically evaluated, emergency room staff may decide to transfer the patient to the CSU. Crisis Stabilization Unit located at 7710 John Pappajohn Pavilion (JPP), Level 7, Elevator 1.

Data provided by

United Way of the Midlands

North Iowa Regional Services

1440 West Dunkerton Road, Waterloo, IA 50703

Open to those who are experiencing a mental health crisis that do not require hospitalization, or do not have access to a support system. Provides crisis stabilization and help to identify and connect the client to support systems prior to discharge from the ACSC.

Stays can not exceed the 5 day limit.

Data provided by

United Way of the Midlands

Arrowleaf

125 North Market Street, Golconda, IL 62938

Serves as a crisis team with an Engagement Specialist and Crisis Counselor providing mobile crisis response intervention including on-site counseling, mental health evaluation, and asessment for psychiatric hospitalization.

Data provided by

United Way of the Midlands

Broadlawns Medical Center

1801 Hickman Road, Des Moines, IA 50314
Provides community-based assessments and short term crisis management for individuals who are experiencing a mental health crisis. The Mobile Crisis Team is staffed with behavioral health specialists including mental health therapists, social workers and registered nurses. The team can stabilize clients in their home and complete a mental health assessment on scene.

Data provided by

United Way of the Midlands

Egyptian Public and Mental Health Department - Carmi Office

1705 College Avenue, Carmi, IL 62821

Provides crisis intervention services for run-away, locked-out, homeless, and ungovernable youth. Will make sure youth gets emergency psychiatric or substance abuse treatment if needed. Can provide short-term or long-term placements if reunification is not immediately possible. Once the youth is reunited with the family, a follow-up care plan is created and implemented. 

Data provided by

United Way of the Midlands

Community Health Center - Eagle Grove

306 West Broadway Street, Eagle Grove, IA 50533
Provides behavioral health services for individuals age 5 to adult.  Services include behavioral health screening and counseling, crisis intervention, medication management, and substance abuse screening/counseling.

Data provided by

United Way of the Midlands

Bridgeway - Kewanee

137 East College, Kewanee, IL 61443

Offers Crisis and SASS services through the Mobile Crisis Response Team. Screening Assessment Support Services (SASS) is a 90-day program which provides family-focused community-based services to youth in crisis and their family. The SASS program focuses its services on youth 20 years of age and younger who are at risk because they are struggling to function at home, school, or within the community. Can also link families to services such as a therapist, child psychiatrist, and/or other resources within the community.

Data provided by

United Way of the Midlands

YSS - Ames

420 Kellogg Avenue, Ames, IA 50010
Provides short-term care with 24-hour supervision in a residential setting for youth (ages 12-18) experiencing an acute mental health, behavioral health or substance use issue that requires more than a visit to the pediatrician, but less than a trip to the emergency room. The program offers intervention and support for both the family and the youth to stabilize the current situation and plan for the future. This program is not available to youth who are system involved through the Department of Human Services (DHS) or the Juvenile Court System. If you live in the following counties, please reach out to the Mason City location, (641) 423-7362: Allamakee, Black Hawk, Butler, Cerro Gordo, Chickasaw, Clayton, Emmet, Fayette, Floyd, Grundy, Hancock, Howard, Humboldt, Mitchell, Pocahontas, Tama, Webster, Winneshiek, Wright If you live in the following counties, please reach out to the Ames location, (515) 233-2330: Audubon, Boone, Clark, Dallas, Decatur, Franklin, Greene, Guthrie, Hardin, Hamilton, Jasper, Lucas, Madison, Marion, Marshall, Monroe, Poweshiek, Ringgold, Story, Warren, Wayne

Data provided by

United Way of the Midlands

Ecker Center for Behavioral Health - Psychiatric Emergency Program (PEP)

1425 North Randall Road, Elgin, IL 60123

Provides crisis intervention services for individuals who are experiencing a psychiatric crisis. 

Data provided by

United Way of the Midlands

Sinnissippi Centers - Oregon Office

100 Jefferson Street, Oregon, IL 61061

Offers a wide range of behavioral healthcare and integrated care services. Services include the following:

Individualized Treatment Services includes, comprehensive mental health and substance use assessment, counseling services, crisis stabilization, life skills development, and dual diagnosis services.

Substance use treatment services includes, outpatient treatment services, DUI evaluations and risk education, substance abuse education, substance use counseling, and Medication Assisted Treatment (MAT).

Psychiatric services include, medication assessment, medication monitoring, psychiatric services available in all Sinnissippi Centers' main office locations.

Data provided by

United Way of the Midlands

CenterPointe - Campus for Health and WellBeing

2202 South 11th Street, Lincoln, NE 68502
Free, confidential hotline and walk-in services for suicide, mental health, or substance use crisis for adults, families and youth.

Data provided by

United Way of the Midlands

Iowa Department of Health and Human Services - Division of Behavioral Health

Lucas State Office Building, 321 East 12th Street, Des Moines, IA 50309

Provides YOUR LIFE IOWA (https://yourlifeiowa.org), the go to resource for information, resources and help, including crisis services related to gambling, mental health, substance use, suicide, and related concerns (such as bullying, brain injury, children's mental health, overdose reversal, etc.). Services are free and confidential. Your Life Iowa is accessible via website, online chat, text, or phone 24/7. Your Life Iowa is funded by the Iowa Department of Health and Human Services and managed by Foundation 2.

***IDHHS has created a new BEHAVIORAL HEALTH SERVICE SYSTEM which can be accessed by calling Your Life Iowa. A navigator will help individuals find and access mental health and substance abuse services.

Data provided by

United Way of the Midlands

North Central Behavioral Health Systems - Streator Office

111 Spring Street, Streator, IL 61364

Provides crisis intervention services for children and youth. Crisis services include short-term stabilization where a child is at risk of self-harm, or harming others, individual and family psychotherapy/counseling, mental health assessment, case management and resource linkage assistance, and psychiatric services.

Data provided by

United Way of the Midlands

Seasons Center - Carroll

524 East 7th Street, Carroll, IA 51401

Offering behavioral health services to any adult in need. Services include psychiatry/medication management, individual therapy, adult couples therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS, Crisis Stabilization Center), assertive community treatment (ACT), case management, peer support, and care team/wraparound services.

Data provided by

United Way of the Midlands

Locust Street Resource Center

320 South Locust Street, Carlinville, IL 62626

Provides in person behavioral health crisis services to youth and adults. Services include a mental health assessment, crisis intervention services, such as focused support, de-escalation, stabilization, development of a safety plan, and linkage to additional outpatient services. If psychiatric hospitalization is needed staff will assist with this process as well.

Data provided by

United Way of the Midlands

Seasons Center - Sibley

853 1st Avenue, Sibley, IA 51249

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Data provided by

United Way of the Midlands

Seasons Center - Carroll

524 East 7th Street, Carroll, IA 51401

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Data provided by

United Way of the Midlands

Seasons Center - Rock Rapids

Address Confidential, Rock Rapids, IA 51246

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Data provided by

United Way of the Midlands