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Behavioral Health Urgent Care Services | UnityPoint Health - Des Moines

Provides comprehensive mental health services to individuals in central Iowa, including psychiatric evaluation and assessment, addiction medicine, crisis intervention, and access to community resources. Services are designed to address urgent mental health needs and offer timely care as an alternative to delayed appointments, ensuring immediate support for those in crisis.

On-site coordination is available with Eyerly Ball Community Mental Health Services and Orchard Place Child Guidance Center to enhance access to specialized care.

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Behavioral Health and Emotional Wellness Counseling | FHN Memorial Hospital

Offers a range of services, including:

-- Behavioral health assessment and treatment planning.

-- Individual therapy.

-- Family/marital/couples therapy.

-- Divorce mediation.

-- Divorce transition assistance for parents and children.

-- Group therapy.

-- Psychological assessment.

-- Crisis services.

-- Substance abuse prevention and education.

-- Pet therapy.

-- Home visiting program for children who are exhibiting behavior health concerns.

-- Outpatient behavioral health care.

-- Parenting education.

-- Psychiatry services.

Telehealth appointments are available.

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Mobile Crisis Services | McLean County Center for Human Services

Provides quick, on-site counseling and evaluation to individuals in crisis situations. Team members travel to all parts of McLean County and function as a mobile crisis unit.

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Mobile Crisis Response Services | One Hope United

Offers mobile crisis response services for individuals in need. Provides services 24-hours a day, including crisis stabilization, pre-admission screening, assessment, case management, community support, and counseling/therapy. 

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590 Team | Sinnissippi Centers

Offers a 24 hour Mobile Crisis Response Team. Anyone experiencing a mental health crisis can call to have the Mobile Crisis Unit dispatched.

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Adult Behavioral Health Services | Seasons Center for Behavioral Health

Offers behavioral health and psychiatry services to any adult in need. Services include individual therapy, adult couple therapy, substance use disorder services/addiction treatment, crisis services, assertive community treatment (ACT), intensive psychiatric rehabilitation, community based services, care team, wraparound services, and Mobile Crisis Response Team.

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Emergency Services | Bethany for Children & Families

Emergency services are crisis services which provide a focused assessment and rapid stabilization of acute symptoms of mental illness or emotional distress and are available and accessible twenty-four hours a day.  The clinical assessment and psychotherapeutic services are provided by a mental health professional and/or other staff who have access to a mental health professional for consultation.  Emergency services are available by telephone and/or in the office setting.

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Psychiatric Urgent Care | Siouxland Mental Health Center

Same–day psychiatric services to adults and children experiencing symptoms such as depression, anxiety, panic attacks, disturbing thoughts, suicidal thoughts, or acute grief reactions.

Provides psychiatric evaluations, crisis interventions, therapeutic counseling, medication review/management, medication review and management, etc.

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Behavioral Healthcare and Integrated Care | Sinnissippi Centers

Offers a wide range of behavioral healthcare and integrated care services, including:

Individualized Treatment Services includes, comprehensive mental health and substance use assessment, counseling services, crisis stabilization, life skills development, and dual diagnosis services.

Substance use treatment services includes, outpatient treatment services, DUI evaluations and risk education, substance abuse education, substance use counseling, and Medication Assisted Treatment (MAT).

Psychiatric services include, medication assessment, medication monitoring, psychiatric services available in all Sinnissippi Centers' main office locations.

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Crisis Intervention Program | Family Resources, Inc.

Mediation and crisis intervention services to police officers, families, and youth. This short-term intervention service is designed to de-escalate crises, minimize police involvement, and to make community referrals for appropriate services to families and individuals.

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590 Team and Mobile Crisis Response | Community Resource Center

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response.

- On-site counseling.

- Mental health evaluation.

- Assess the need for psychiatric hospitalization.

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Behavioral Health Services | Memorial Health - Jacksonville Memorial Hospital

Provides a variety of behavioral health services including crisis stabilization and support, short-term case management, and long-term therapy and counseling services.

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Crisis Intervention | Memorial Behavioral Health

-- Crisis Center: Crisis stabilization and residential treatment services to persons exhibiting symptoms of acute mental illness or extreme stress reactions and are at risk of hospitalization.

-- Psychiatric Response Team (PRT): Crisis services for individuals of all ages who present in local emergency departments with suspected psychiatric issues. Provides face-to-face crisis assessments in the ER to determine the level of care needed at that time.

Psychiatric Response Team Emergency departments located at Memorial Medical Center, St. John's Hospital, Lincoln Memorial Hospital, Jacksonville Memorial Hospital, and Taylorville Memorial Hospital.

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Access Center | Infinity Health

Open 24 hours a day, 7 days a week, in Osceola, where anyone in a mental health crisis can go to get help. Services provided include the following:

Observation Services - Twenty-three-hour crisis observation and holding services for individuals who need short-term crisis intervention in a safe environment less restrictive than hospitalization. This level of service is appropriate for individuals who require protection or when an individual’s ability to cope in the community is severely compromised and it is expected the crisis can be resolved in 23 hours.

Stabilization Services - are short-term (less than five days) services designed for voluntary individuals who are in need of a safe, secure environment that is less intensive and restrictive than an inpatient hospital in which to resolve the crisis. The individual is involved collaboratively in all aspects of crisis stabilization services including, but not limited to, admission, treatment planning, intervention, and discharge. The involvement of family members and others is encouraged.

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Adult Behavioral Health Services | Seasons Center for Behavioral Health

Offers behavioral health and psychiatry services to any adult in need. Services include individual therapy, adult couple therapy, substance use disorder services/addiction treatment, crisis services, assertive community treatment (ACT), intensive psychiatric rehabilitation, community based services, care team, wraparound services, and Mobile Crisis Response Team.

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Crisis Services | Central Iowa Community Services

Crisis Services to anyone experiencing a crisis. Crisis services include:

23-hour Crisis Observation services support individuals in a secure and protected setting, medically staffed, and a psychiatrically supervised treatment environment to stabilize the situation and better assess any additional levels of care.

24-Hour Crisis Hotline provides support on the phone for people looking for immediate help with an emotional or mental health crisis.

Crisis Evaluation and Stabilization provides short-term care for individuals with mental health and developmental disabilities who need 24-hour supervision for safety during a crisis, without the added trauma of hospitalization. Stabilization includes a crisis evaluation.

Mobile Crisis Response and Outreach services provide on-site, face-to-face mental health services for an individual or family experiencing a mental health crisis. Can respond to wherever the crisis is occurring. Must call the 24-hour Crisis Line to access mobile crisis response teams. Call (855) 581-8111 for Mobile Crisis.

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Emergency Services | Bridgeview Community Mental Health Center

Crisis services provide a focused assessment and rapid stabilization of acute symptoms of mental illness or emotional distress and are available and accessible twenty-four hours a day. The clinical assessment and psychotherapeutic services are provided by a mental health professional and/or staff who access a mental health professional for consultation.  Emergency services are available by telephone and/or in the office setting.

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590 Team | North Central Behavioral Health Systems

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response.

-- On-site counseling.

-- Mental health evaluation.

-- Assess the need for psychiatric hospitalization.

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Critical Incident Stress Management (CISM) | Iowa Critical Incident Stress Management Network (CISM)

A program made up of dedicated, caring, and specially trained professionals who provide a comprehensive organized approach for the redirection and control of the harmful aspects of stress caused by a traumatic or critical incident. Services are provided to Emergency Services Personnel. All 99 counties are covered by a CISM Team, find the county team lead below for further assistance.

BENTON COUNTY SHERIFF’S DEPT. TEAM - Team leader is Deputy Shelby Chekal, (319) 310-2424/Sheriff’s Office: (319) 472-2337 ext. 6238. Counties covered: Benton County only.

BREMER COUNTY CISM TEAM - Team Lead: Kip Ladage (319) 404-4363. Counties covered: Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Fayette, Floyd, Grundy, Howard. Note: Butler and Floyd Counties also covered by the North Iowa CISM Team (Mason City).

CENTRAL IOWA CISM TEAM (American Red Cross) - Team Lead: Dianne Fagner (515) 277-5406, Alternate Team Lead: John Coulter (641) 344-4235. Counties covered: Adair, Boone, Carroll, Clarke, Dallas, Decatur, Greene, Guthrie, Hardin, Jasper, Lucas, Madison, Marshall, Polk, Poweshiek, Ringgold, Story, Tama, Union, Warren, and Wayne. Note: Des Moines Police Department, Polk County Sheriff and Polk County Mental Health all have a Peer Support Team that provides CISM support: for Des Moines PD contact Sgt. Sean O'Neil (515) 283-4811, Polk County Sheriff's Office, contact Sgt. Ayal Naggar (515) 466-0889 and Polk County Mental Health, contact Sara Lupkes (515) 286-3589.

DUBUQUE CISM TEAM - Team Lead: Jessica George (563) 599-6558 or (563) 583-1711, Alternate Team Lead: Marty Benda (563) 590-5955. Counties covered: Allamakee, Clayton, Delaware, Dubuque, Jackson, Jones, Linn, Winneshiek. Note: Jones and Jackson Counties also covered by the Quad Cities CISM Team.

FORT DODGE - Team Lead: Gary Snook (515) 571-1712. Counties covered: Calhoun, Hamilton, Humboldt, Pocahontas, and Webster.

NORTH IOWA CISM TEAM (MASON CITY) - Team Lead: Kelli Carlson (641) 390-1438, Alternate Team Lead: Brian Koob (641) 430-2950. Counties covered: Butler, Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, Worth, and Wright. Note: Butler and Floyd Counties also covered by the Bremer County CISM Team. Note: Kossuth County is also covered by the Spencer / Spirit Lake CISM Team.

NW IOWA CISM TEAM – Team Lead: Shawn Scholten (712) 476-5245. Counties covered: Lyon, O’Brien, Osceola, Plymouth, and Sioux.

QUAD CITIES IA/IL - Iowa Team Lead: Jamie Temple (563) 271-8106 or (563) 323-1000. Counties covered: Cedar, Clinton, Jackson, Johnson, Louisa, Muscatine, and Scott. Note: Jones and Jackson Counties also covered by the Dubuque CISM Team.

SIOUXLAND CISM - Team Lead Kayla Mayer (712-225-2129) or Jessie Dominoski (712-301-1889). Counties covered: Cherokee, Crawford, Ida, Monona, Sac and Woodbury.

SOUTHEAST IOWA ALLIANCE – Team Lead: Brandon Howard (319) 576-1113 or (319) 753-8390. Alternate Team Lead: Gary Syznula (319) 572-2238. Counties covered: Des Moines, Henry, Lee, Van Buren, and Washington. Note: Van Buren County is also covered by the Southern Prairie CISM Team.

SOUTHERN PRAIRIE CISM TEAM - Team Lead: Jeanetta Nieuwsma (712) 314-2152, Alternate Team Lead: Teri VanKooten (641) 820-0121. Counties Covered: Appanoose, Davis, Iowa, Jefferson, Keokuk, Mahaska, Marion, Monroe, Van Buren, and Wapello. Van Buren County is also covered by the Southeast Alliance.

SOUTHWEST IOWA CISM TEAM - Team Lead: Rita Pierson (712) 322-1896 or (402) 680-8407, Alternate Team Lead: Marsha Houser (402) 403-7195. Counties covered: Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, and Taylor.

SPENCER AND SPIRIT LAKE CISM TEAMS - Spencer Team Lead: Chris Meyer (712) 240-2810 or (712) 264-6517, Spirit Lake Team Lead: Steve Hopkins (712) 330-1144. Both teams work together to cover: Buena Vista, Clay, Dickinson, Emmet, Kossuth, Lyon, O'Brien, Osceola, Palo Alto and Sioux. Note: Kossuth County is also covered by the North Iowa CISM Team.

IOWA STATEWIDE CISM TEAM RESPONSE:IOWA CISM NETWORK - Coordinator: John Coulter (641) 344-4235, Vice Coordinator: Brian Koob (641) 344-5235. Note: Whenever an issue occurs or a team fails to respond to a request, please notify John Coulter or Brian Koob for resolution.

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Comprehensive Community-Based Youth Services (CCBYS) | Center for Youth and Family Solutions, The

Crisis intervention for runaway, locked-out, homeless, and ungovernable youth.

-- Ensures youth receives emergency psychiatric or substance abuse treatment if needed.

-- Follow-up care plan for youths reunited with family.

-- Short-term or long-term placements if reunification is not immediately possible.

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Crisis Response | Lutheran Family Services

Mobile crisis response provides immediate services when law enforcement, area shelters, and referrals from The Nebraska Family Helpline are confronted with someone experiencing a mental health crisis. Therapists help resolve an immediate behavioral health crisis to avoid emergency protective custody holds, avoid inpatient psychiatric hospitalization, and link individuals to community services.

Post-crisis services include a 90-day stabilization program offered in partnership with other agencies.

Peer Support Specialists available to those referred through Omaha Police Department officers who encounter individuals in crisis.

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Youth Crisis Intervention and Mobile Crisis Team Services | FOCUSS Inc.

Provides 24 hour on-call and in-person crisis services for youth in Polk County. Crisis Responders provide assessments, interventions, and stabilization services in a public or community location for youth (ages 17 and under) who are experiencing crises such as: suicide ideation, substance use disorders, exposure to violence, and other behavioral and mental health situations.

Other services include counseling, mental health evaluations and suicide prevention services.

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Pediatric Behavioral Health Services | Seasons Center for Behavioral Health

Offers behavioral health and psychiatric services to all children and adolescents. Services include child/adolescent therapy, substance use disorder services/addiction treatment, family therapy, crisis services, Mobile Crisis Response Team, Care Coordination and Wraparound supports, and school based services.

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Crisis Services | Central Iowa Community Services

Crisis Services to anyone experiencing a crisis. Crisis services include:

23-hour Crisis Observation services support individuals in a secure and protected setting, medically staffed, and a psychiatrically supervised treatment environment to stabilize the situation and better assess any additional levels of care.

24-Hour Crisis Hotline provides support on the phone for people looking for immediate help with an emotional or mental health crisis.

Crisis Evaluation and Stabilization provides short-term care for individuals with mental health and developmental disabilities who need 24-hour supervision for safety during a crisis, without the added trauma of hospitalization. Stabilization includes a crisis evaluation.

Mobile Crisis Response and Outreach services provide on-site, face-to-face mental health services for an individual or family experiencing a mental health crisis. Can respond to wherever the crisis is occurring. Must call the 24-hour Crisis Line to access mobile crisis response teams. Call (855) 581-8111 for Mobile Crisis.

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SASS (Screening, Assessment and Support Services) | Community Resource Center

SASS provides the following services for children and youth:

- Crisis intervention.

- Short-term stabilization where a child is at risk of self-harm, or harming others.

- Individual and family psychotherapy/counseling.

- Mental health assessment.

- Case management and resource linkage assistance.

- Psychiatric services.

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