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Emergency services are crisis services which provide a focused assessment and rapid stabilization of acute symptoms of mental illness or emotional distress and are available and accessible twenty-four hours a day.  The clinical assessment and psychotherapeutic services are provided by a mental health professional and/or other staff who have access to a mental health professional for consultation.  Emergency services are available by telephone and/or in the office setting.

A program made up of dedicated, caring, and specially trained professionals who provide a comprehensive organized approach for the redirection and control of the harmful aspects of stress caused by a traumatic or critical incident. Services are provided to Emergency Services Personnel. All 99 counties are covered by a CISM Team, find the county team lead below for further assistance.

BENTON COUNTY SHERIFF’S DEPT. TEAM - Team leader is Deputy Shelby Chekal, (319) 310-2424/Sheriff’s Office: (319) 472-2337 ext. 6238. Counties covered: Benton County only. BREMER COUNTY CISM TEAM - Team Lead: Kip Ladage (319) 404-4363. Counties covered: Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Fayette, Floyd, Grundy, Howard. Note: Butler and Floyd Counties also covered by the North Iowa CISM Team (Mason City). CENTRAL IOWA CISM TEAM (American Red Cross) - Team Lead: Dianne Fagner (515) 277-5406, Alternate Team Lead: John Coulter (641) 344-4235. Counties covered: Adair, Boone, Carroll, Clarke, Dallas, Decatur, Greene, Guthrie, Hardin, Jasper, Lucas, Madison, Marshall, Polk, Poweshiek, Ringgold, Story, Tama, Union, Warren, and Wayne. Note: Des Moines Police Department, Polk County Sheriff and Polk County Mental Health all have a Peer Support Team that provides CISM support: for Des Moines PD contact Sgt. Sean O'Neil (515) 283-4811, Polk County Sheriff's Office, contact Sgt. Ayal Naggar (515) 466-0889, West Des Moines PD Peer Support, contact Lt. William Taylor (515) 321-0321, and Polk County Mental Health, contact Sara Lupkes (515) 286-3589. DUBUQUE CISM TEAM - Team Lead: Jessica George (563) 599-6558 or (563) 583-1711, Alternate Team Lead: Marty Benda (563) 590-5955. Counties covered: Allamakee, Clayton, Delaware, Dubuque, Jackson, Jones, Linn, Winneshiek. Note: Jones and Jackson Counties also covered by the Quad Cities CISM Team. FORT DODGE - Team Lead: Gary Snook (515) 571-1712. Counties covered: Calhoun, Hamilton, Humboldt, Pocahontas, and Webster. NORTH IOWA CISM TEAM (MASON CITY) - Team Lead: Tom Wollner (641) 420-2524, Alternate Team Lead: Brian Koob (641) 430-2950. Counties covered: Butler, Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, Worth, and Wright. Note: Butler and Floyd Counties also covered by the Bremer County CISM Team. Note: Kossuth County is also covered by the Spencer / Spirit Lake CISM Team. NW IOWA CISM TEAM – Team Lead: Shawn Scholten (712) 476-5245. Counties covered: Lyon, O’Brien, Osceola, Plymouth, and Sioux. QUAD CITIES IA/IL - Iowa Team Lead: Jamie Temple (563) 271-8106 or (563) 323-1000. Counties covered: Cedar, Clinton, Jackson, Johnson, Louisa, Muscatine, and Scott. Note: Jones and Jackson Counties also covered by the Dubuque CISM Team. SIOUXLAND CISM - Team Lead Jessie Dominoski (712) 301-1889. Counties covered: Cherokee, Crawford, Ida, Monona, Sac and Woodbury. SOUTHEAST IOWA ALLIANCE – Team Lead: Brandon Howard (319) 576-1113 or (319) 753-8390. Alternate Team Lead: Gary Syznula (319) 572-2238. Counties covered: Des Moines, Henry, Lee, Van Buren, and Washington. Note: Van Buren County is also covered by the Southern Prairie CISM Team. SOUTHERN PRAIRIE CISM TEAM - Team Lead: Jeanetta Nieuwsma (712) 314-2152, Alternate Team Lead: Teri VanKooten (641) 820-0121. Counties Covered: Appanoose, Davis, Iowa, Jefferson, Keokuk, Mahaska, Marion, Monroe, Van Buren, and Wapello. Van Buren County is also covered by the Southeast Alliance. SOUTHWEST IOWA CISM TEAM - Team Lead: Rita Pierson (712) 322-1896 or (402) 680-8407, Alternate Team Lead: Marsha Houser (402) 403-7195. Counties covered: Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, and Taylor. SPENCER AND SPIRIT LAKE CISM TEAMS - Spencer Team Lead: Chris Meyer (712) 240-2810 or (712) 264-6517, Spirit Lake Team Lead: Steve Hopkins (712) 330-1144. Both teams work together to cover: Buena Vista, Clay, Dickinson, Emmet, Kossuth, Lyon, O'Brien, Osceola, Palo Alto and Sioux. Note: Kossuth County is also covered by the North Iowa CISM Team. IOWA STATEWIDE CISM TEAM RESPONSE:IOWA CISM NETWORK - Coordinator: John Coulter (641) 344-4235, Vice Coordinator: Brian Koob (641) 430-2950. Note: Whenever an issue occurs or a team fails to respond to a request, please notify John Coulter or Brian Koob for resolution.

Offers crisis residential and triage services.

- Triage services connect people with crisis intervention, screening, evaluation, and referrals. Offered by walk-in or referral. Aims to stabilize the client and refer them to continued services, which can include a continuum of residential and outpatient care or other community providers.

- Provides crisis intervention in a safe, managed environment for individuals with serious mental illness and/or a co-occurring substance use disorder who are experiencing a psychiatric crisis but whose assessments show that they do not need inpatient care. Individuals are cared for in a voluntary 24-hour supervised setting for up to two weeks, with programming focused on case management, individual and group therapy, and discharge planning.

Street outreach workers act as first responders to gun violence.

Provides the following in response to gun violence:

- Crisis Response: Available to every family in the aftermath of gun violence. This includes mental health care, first-aid, practical needs of the victim and family, liaise with law enforcement, engage in interactive safety planning, and address any other emerging urgent needs.

- Conflict Mediation

Offers a wide range of behavioral healthcare and integrated care services. Services include the following:

Individualized Treatment Services includes, comprehensive mental health and substance use assessment, counseling services, crisis stabilization, life skills development, and dual diagnosis services.

Substance use treatment services includes, outpatient treatment services, DUI evaluations and risk education, substance abuse education, substance use counseling, and Medication Assisted Treatment (MAT).

Psychiatric services include, medication assessment, medication monitoring, psychiatric services available in all Sinnissippi Centers' main office locations.

Services include:

-- Access/screening.

-- Anger Management Counseling.

-- Caregiver Connection.

-- Crisis stabilization services.

-- Case Management.

-- Child Outpatient Therapy.

-- Family Counseling.

-- Linkage with psychiatric medical services.

-- ADHD Services and Resources.

Provides crisis intervention services for individuals who are experiencing a psychiatric crisis. 

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response including on-site counseling, mental health evaluation, and assess the need for psychiatric hospitalization.

Offers the Crisis Observation Service (COS) is available to clients ages 5 or older who are experiencing psychiatric/psychological stress which does not require hospitalization. Provides a safe environment where you can meet with a crisis specialist, a nurse and a mental health professional. If appropriate, the COS staff may coordinate an assessment by a psychiatric nurse practitioner if indicated. COS clients must be able to maintain safe behaviors while utilizing the suite, be able to provide their own basic hygiene needs, be medically stable and willing to work with staff on intake paperwork and discharge planning. The crisis specialist may also be able to assist clients in setting up mental health appointments and services with Elevate CCBHC or their provider of choice.

Provides a crisis intervention service available to anyone in Southern Kane or Kendall County. A multi-disciplinary team of trained mental health professionals work with individuals in a crisis to provide community-based crisis response, evaluation and assessment to determine appropriate care, solution-focused and recovery-oriented interventions, completion of crisis safety plan with the individual and their supports, linkage to appropriate resources and referrals as needed, short term follow-up care and case management.

Provides immediate, community-based crisis services to address mental health challenges, substance use concerns, and trauma-related distress. Services include in-person assessments, crisis stabilization, community engagement, and follow-up care to improve the well-being of children, youth, and adults.

Services include:

-- Access/screening.

-- Anger Management Counseling.

-- Caregiver Connection.

-- Crisis stabilization services.

-- Case Management.

-- Child Outpatient Therapy.

-- Family Counseling.

-- Linkage with psychiatric medical services.

-- ADHD Services and Resources.

Provides the following services for children and youth:

-- Crisis intervention.

-- Short-term stabilization where a child is at risk of self-harm, or harming others.

-- Individual and family psychotherapy/counseling.

-- Mental health assessment.

-- Case management and resource linkage assistance.

-- Psychiatric services.

Offers a wide range of behavioral healthcare and integrated care services. Services include the following:

Individualized Treatment Services includes, comprehensive mental health and substance use assessment, counseling services, crisis stabilization, life skills development, and dual diagnosis services.

Substance use treatment services includes, outpatient treatment services, DUI evaluations and risk education, substance abuse education, substance use counseling, and Medication Assisted Treatment (MAT).

Psychiatric services include, medication assessment, medication monitoring, psychiatric services available in all Sinnissippi Centers' main office locations.

Offers a wide range of behavioral healthcare and integrated care services. Services include the following:

Individualized Treatment Services includes, comprehensive mental health and substance use assessment, counseling services, crisis stabilization, life skills development, and dual diagnosis services.

Substance use treatment services includes, outpatient treatment services, DUI evaluations and risk education, substance abuse education, substance use counseling, and Medication Assisted Treatment (MAT).

Psychiatric services include, medication assessment, medication monitoring, psychiatric services available in all Sinnissippi Centers' main office locations.

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Provides a Mobile Crisis Response Unit to help those going through a mental health crisis. The team can provide immediate in-person or over-the-phone support. The team is partnered with 988 and can respond to any mental health crisis in Will County and southwest Cook County. After the initial call, the MCRT can provide up to 4 sessions of crisis stabilization.