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Crisis Services to anyone experiencing a crisis. Crisis services include:

23-hour Crisis Observation services support individuals in a secure and protected setting, medically staffed, and a psychiatrically supervised treatment environment to stabilize the situation and better assess any additional levels of care.

24-Hour Crisis Hotline provides support on the phone for people looking for immediate help with an emotional or mental health crisis.

Crisis Evaluation and Stabilization provides short-term care for individuals with mental health and developmental disabilities who need 24-hour supervision for safety during a crisis, without the added trauma of hospitalization. Stabilization includes a crisis evaluation.

Mobile Crisis Response and Outreach services provide on-site, face-to-face mental health services for an individual or family experiencing a mental health crisis. Can respond to wherever the crisis is occurring. Must call the 24-hour Crisis Line to access mobile crisis response teams. Call (855) 581-8111 for Mobile Crisis.

Services include:

-- Access/screening.

-- Anger Management Counseling.

-- Caregiver Connection.

-- Crisis stabilization services.

-- Case Management.

-- Child Outpatient Therapy.

-- Family Counseling.

-- Linkage with psychiatric medical services.

-- ADHD Services and Resources.

Programs providing an immediate response to individuals experiencing a psychiatric crisis, with the goal of avoiding unnecessary hospitalization or incarceration of individuals in crisis by providing rapid assessment, stabilization, and referral to the appropriate level of care.

Crisis team (Engagement Specialist and Crisis Counselor) providing mobile crisis response.

-- On-site counseling.

-- Mental health evaluation.

-- Assesses the need for psychiatric hospitalization.

-- Community referrals and linkages.

-- Post crisis follow-ups.

Crisis team (Engagement Specialist and Crisis Counselor) provides mobile crisis response.

- On-site counseling.

- Mental health evaluation.

- Assesses the need for psychiatric hospitalization.

Provides immediate, community-based crisis services to address mental health challenges, substance use concerns, and trauma-related distress. Services include in-person assessments, crisis stabilization, community engagement, and follow-up care to improve the well-being of children, youth, and adults.

Services for adults with mental illness.

- Day rehabilitation programs provide daily living skills, pre-vocational, social skills training, and special activities.

- Community support services provide one-to-one assistance in independent living, to maximize community participation and enhance quality of life.

- Residential rehabilitation provides a structured skill-building program within a group home setting.

- Vocational services provides work-related training, both on and off the job, to assist individuals with mental illness to choose, obtain, and retain employment.

- Peer Specialists are trained to assist those newly diagnosed with a mental health issue or are in the midst of recovery and need motivation. Peer Specialists offer insight for dealing with mental illness and how it impacts work, relationships, finances, health, and more. They also connect clients with resources and programs.

- Assertive Community Treatment services provide a clinical team that delivers treatment, rehabilitation, and support services for persons in the community.

- Case management services including assistance in applying for entitlements/financial aid, and coordination of services.

- Community housing (e.g. apartments) linked with mental health rehabilitation and support services.

- Family education services offer education and support to family members affected by mental illness. Individual and family sessions available. Family to Family classes offered every eight weeks.

- Psychiatric Outpatient including medication management and counseling coupled with primary health care services. Also includes care coordination and health and wellness services.

- First Episode Psychosis services for persons 14-34 years of age and experiencing first time with psychosis.

- Crisis Services provides immediate mental health support for people of all ages to help resolve a crisis situation. The team will come to the client as a mobile crisis team as needed and provide follow-up support after the crisis. Contact is available from a crisis team member and/or therapist within 24-48 hours after delivering crisis services. Tele-health options are available for follow-up.

- Peer support specialists provide peer navigation services for individuals who are struggling or are in recovery from opioid addiction. Peer staff will provide assistance with accessing treatment services, care coordination to access community-based services, and support that helps in promoting recovery.

A program made up of dedicated, caring, and specially trained professionals who provide a comprehensive organized approach for the redirection and control of the harmful aspects of stress caused by a traumatic or critical incident. Services are provided to Emergency Services Personnel. All 99 counties are covered by a CISM Team, find the county team lead below for further assistance.

BENTON COUNTY SHERIFF’S DEPT. TEAM - Team leader is Deputy Shelby Chekal, (319) 310-2424/Sheriff’s Office: (319) 472-2337 ext. 6238. Counties covered: Benton County only.

BREMER COUNTY CISM TEAM - Team Lead: Kip Ladage (319) 404-4363. Counties covered: Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Fayette, Floyd, Grundy, Howard. Note: Butler and Floyd Counties also covered by the North Iowa CISM Team (Mason City).

CENTRAL IOWA CISM TEAM (American Red Cross) - Team Lead: Dianne Fagner (515) 277-5406, Alternate Team Lead: John Coulter (641) 344-4235. Counties covered: Adair, Boone, Carroll, Clarke, Dallas, Decatur, Greene, Guthrie, Hardin, Jasper, Lucas, Madison, Marshall, Polk, Poweshiek, Ringgold, Story, Tama, Union, Warren, and Wayne. Note: Des Moines Police Department, Polk County Sheriff and Polk County Mental Health all have a Peer Support Team that provides CISM support: for Des Moines PD contact Sgt. Sean O'Neil (515) 283-4811, Polk County Sheriff's Office, contact Sgt. Ayal Naggar (515) 466-0889 and Polk County Mental Health, contact Sara Lupkes (515) 286-3589.

DUBUQUE CISM TEAM - Team Lead: Jessica George (563) 599-6558 or (563) 583-1711, Alternate Team Lead: Marty Benda (563) 590-5955. Counties covered: Allamakee, Clayton, Delaware, Dubuque, Jackson, Jones, Linn, Winneshiek. Note: Jones and Jackson Counties also covered by the Quad Cities CISM Team.

FORT DODGE - Team Lead: Gary Snook (515) 571-1712. Counties covered: Calhoun, Hamilton, Humboldt, Pocahontas, and Webster.

NORTH IOWA CISM TEAM (MASON CITY) - Team Lead: Kelli Carlson (641) 390-1438, Alternate Team Lead: Brian Koob (641) 430-2950. Counties covered: Butler, Cerro Gordo, Floyd, Franklin, Hancock, Kossuth, Mitchell, Winnebago, Worth, and Wright. Note: Butler and Floyd Counties also covered by the Bremer County CISM Team. Note: Kossuth County is also covered by the Spencer / Spirit Lake CISM Team.

NW IOWA CISM TEAM – Team Lead: Shawn Scholten (712) 476-5245. Counties covered: Lyon, O’Brien, Osceola, Plymouth, and Sioux.

QUAD CITIES IA/IL - Iowa Team Lead: Jamie Temple (563) 271-8106 or (563) 323-1000. Counties covered: Cedar, Clinton, Jackson, Johnson, Louisa, Muscatine, and Scott. Note: Jones and Jackson Counties also covered by the Dubuque CISM Team.

SIOUXLAND CISM - Team Lead Kayla Mayer (712-225-2129) or Jessie Dominoski (712-301-1889). Counties covered: Cherokee, Crawford, Ida, Monona, Sac and Woodbury.

SOUTHEAST IOWA ALLIANCE – Team Lead: Brandon Howard (319) 576-1113 or (319) 753-8390. Alternate Team Lead: Gary Syznula (319) 572-2238. Counties covered: Des Moines, Henry, Lee, Van Buren, and Washington. Note: Van Buren County is also covered by the Southern Prairie CISM Team.

SOUTHERN PRAIRIE CISM TEAM - Team Lead: Jeanetta Nieuwsma (712) 314-2152, Alternate Team Lead: Teri VanKooten (641) 820-0121. Counties Covered: Appanoose, Davis, Iowa, Jefferson, Keokuk, Mahaska, Marion, Monroe, Van Buren, and Wapello. Van Buren County is also covered by the Southeast Alliance.

SOUTHWEST IOWA CISM TEAM - Team Lead: Rita Pierson (712) 322-1896 or (402) 680-8407, Alternate Team Lead: Marsha Houser (402) 403-7195. Counties covered: Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, and Taylor.

SPENCER AND SPIRIT LAKE CISM TEAMS - Spencer Team Lead: Chris Meyer (712) 240-2810 or (712) 264-6517, Spirit Lake Team Lead: Steve Hopkins (712) 330-1144. Both teams work together to cover: Buena Vista, Clay, Dickinson, Emmet, Kossuth, Lyon, O'Brien, Osceola, Palo Alto and Sioux. Note: Kossuth County is also covered by the North Iowa CISM Team.

IOWA STATEWIDE CISM TEAM RESPONSE:IOWA CISM NETWORK - Coordinator: John Coulter (641) 344-4235, Vice Coordinator: Brian Koob (641) 344-5235. Note: Whenever an issue occurs or a team fails to respond to a request, please notify John Coulter or Brian Koob for resolution.

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response including on-site counseling, mental health evaluation, and assess the need for psychiatric hospitalization.

Mobile crisis response provides immediate services when law enforcement, area shelters, and referrals from The Nebraska Family Helpline are confronted with someone experiencing a mental health crisis. Therapists help resolve an immediate behavioral health crisis to avoid emergency protective custody holds, avoid inpatient psychiatric hospitalization, and link individuals to community services.

Post-crisis services include a 90-day stabilization program offered in partnership with other agencies.

Peer Support Specialists available to those referred through Omaha Police Department officers who encounter individuals in crisis.

Provides the following services for children and youth:

-- Crisis intervention.

-- Short-term stabilization where a child is at risk of self-harm, or harming others.

-- Individual and family psychotherapy/counseling.

-- Mental health assessment.

-- Case management and resource linkage assistance.

-- Psychiatric services.

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response. Services include on-site counseling, mental health evaluations and assesses the need for psychiatric hospitalization.