Processes complaints about city services.

Information and referral.

Provides Crisis Intervention Services to callers seeking help with situations including Domestic Violence, Sexual Assault, Homelessness, Suicide, and many other crises. In addition, Information and Referral services are provided, as any lack of information regarding resources available is in itself a potential crisis.

Connects youth and families with resources and support. Navigators have the ability to "fill gaps", either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. The goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access.

Provides various programs to assist low income individuals and families take care of their basic needs. Can also supply information and referrals to local resources in the community.

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access.

Provides basic necessities and help those in crisis find the path to self-sufficiency.

Provides guidance, case management, referral, and advocacy.

When available, food, clothing and household vouchers, and rent and utility assistance may be offered. Does not provide assistance with security deposits.

Provides refugee resettlement and immigration and citizenship services including refugee employment services, English as a Second Language (ESL) classes, housing, mediation, and counseling, assistance with green cards, citizenship, counseling, legal services.

On-site therapy, counseling, group-based programming, and individual/family case management to improve lives of immigrants who have experienced severe loss and trauma.

Also currently serving refugees from Ukraine.

Offers to provide resource information to those in need of services.

Programs offered through Mills County General Relief are emergency rent and utility assistance, emergency food assistance (working in coordination with local food pantries), and burial assistance for indigent clients. Applications for Southern Iowa Regional Housing Authority (SIRHA) and rent reimbursement claims are also available.

The Mills County General Relief office helps clients assess their needs, assists in client referrals, and coordinates with other community resources as necessary. The General Relief office works closely with local organizations to ensure services are not duplicated and to maximize resources for resolving local poverty issues.

Program of Illinois Department of Human Services that assists individuals and families in crisis by providing direct assistance when able and by helping clients navigate local social services.

Offers a food pantry and clothing pantry.

Provides referrals to appropriate services when needing emergency housing, transportation, help with medical bills, and job searching.

Provides management of the Opportunities Quad Cities initiative, a collaboration of volunteers who have experienced success in their lives ("Navigators") who work with individuals and families struggling with poverty ("Neighbors"). Navigators support Neighbors one-on-one to connect them to specific community resources that can alleviate a barrier to success and help them move forward permanently out of poverty. Navigators have worked with Neighbors to resolve legal issues, parenting struggles, continuing education, and many other situations that keep people in poverty. Services are offered at two separate locations in Davenport and Rock Island. The Davenport location focuses on helping individuals and families who have been victims or witnesses of crime (reported or unreported).