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Provides a free, confidential information and referral hotline for Iowa families. Services include individual and family stress counseling, peer counseling facilitated by individuals with shared experiences, assistance with personal and small business financial problems, legal education, support for basic needs such as food, fuel, shelter, and medical help, and disaster-related information.

Provides resources and support to members of the community, based on needs identified in the community. Needs may include:

- Alcohol Use

- Basic Needs (Food/Water/Hygiene)

- Cognitive Impairment (Memory Decline)

- Criminal Involvement

- Drug Use

- Elder Abuse

- Gambling

- Gang/Gang Behavior

- Homeless/Housing

- Mental Health

- Missing/Runaway resident

- Parenting Supervision

- Physical Healthcare

- Physical Violence

- Suicide

- Sexual Violence

- Truancy

- Unemployment

- Victim of a Crime

Offers connection to local community resources, including local resources for rent and medication assistance.

Does not provide financial assistance; information and referral only.

Connects youth and families with resources and support.

Navigators are able to “fill gaps” for families by connecting them with local resources and/or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing community supports for youth and families.

Coordinates existing resources and matches participants with resources to solve an immediate need.

Offers connection to local community resources, including local resources for rent and medication assistance.

Does not provide financial assistance; information and referral only.

Offers a food pantry and clothing pantry. Provides referrals to appropriate services when needing emergency housing, transportation, help with medical bills, and job searching.

Provides management of the Opportunities Quad Cities initiative, a collaboration of volunteers who have experienced success in their lives ("Navigators") who work with individuals and families struggling with poverty ("Neighbors"). Navigators support Neighbors one-on-one to connect them to specific community resources that can alleviate a barrier to success and help them move forward permanently out of poverty. Navigators have worked with Neighbors to resolve legal issues, parenting struggles, continuing education, and many other situations that keep people in poverty. Services are offered at two separate locations in Davenport and Rock Island. The Davenport location focuses on helping individuals and families who have been victims or witnesses of crime (reported or unreported).

Connects community members who need financial assistance with community partners who assist them in applying. Serves as a community hub for information, resources, and partnerships. The program does not provide direct service to clients.

Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Programs offered through Mills County General Relief are emergency rent and utility assistance, emergency food assistance (working in coordination with local food pantries), and burial assistance for indigent clients. Applications for Southern Iowa Regional Housing Authority (SIRHA) and rent reimbursement claims are also available.

The Mills County General Relief office helps clients assess their needs, assists in client referrals, and coordinates with other community resources as necessary. The General Relief office works closely with local organizations to ensure services are not duplicated and to maximize resources for resolving local poverty issues.

Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Provides free, confidential community information, referrals and crisis line services to assist people in areas including support groups, community and cultural events, parenting concerns, adult and child abuse, relationship and family concerns, alcohol and drug abuse, housing, emergency shelter, suicidal thoughts and feelings, and food resources.

Offers an onsite free community refrigerator. 

Also offers a Community Resource Navigator available to give one-on-one assistance and consultation. 

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access. 

Offers connection to local community resources, including local resources for rent and medication assistance.

Does not provide financial assistance; information and referral only.