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Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Provides resources and support to members of the community, based on needs identified in the community. Needs may include:

- Alcohol Use

- Basic Needs (Food/Water/Hygiene)

- Cognitive Impairment (Memory Decline)

- Criminal Involvement

- Drug Use

- Elder Abuse

- Gambling

- Gang/Gang Behavior

- Homeless/Housing

- Mental Health

- Missing/Runaway resident

- Parenting Supervision

- Physical Healthcare

- Physical Violence

- Suicide

- Sexual Violence

- Truancy

- Unemployment

- Victim of a Crime

Provides information on products, services, equipment, training, legislation, and civil rights. The facility maintains a library of independent living resources (books, magazines, audio and video tapes, brochures, etc.). The staff will research and identify accurate information available about issues that influence independent lifestyles.

Provides financial assistance for basic needs (food, gas, rent and utilities), transportation assistance (car repairs, gas and paying for public transportation) offering coaching and family goal-setting support, and facilitating access to early childhood resources. Additionally, we offer referrals for mental health and counseling services.

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access. 

Provides financial and support services to Veteran Families who are homeless or imminently at-risk of being homeless.

Aims to stabilize these families in housing, while providing on-going support as needed to sustain independent living.

Services may include, rental and utility deposits, limited rental and utility assistance, limited moving costs and emergency supplies, case management services, transportation assistance, information and referrals to community resources, assistance in obtaining VA benefits, assistance in obtaining and securing other public benefits, and assistance in securing permanent housing.

Can help refer clients to other community resources as needed.

Free, voluntary program where coaches work with families for 3-6 months to help navigate and access resources in the community, increase families' protective factors, and problem-solve to address challenges a family may be facing. A coach is assigned to meet with the family and connect them to needed support.

​The program offers case management support, mental health services for parents/guardians and children, education support, and some supports to meet basic needs and ensure safety.

​Other support includes assistance finding safe, stable housing, connections to local food resources, help applying for benefits and tracking application status, budgeting and employment assistance, and education supports for parents/guardians and children.

Provides various programs through the community action agency. Can also provide information regarding local services and programs.

Provides various forms of support. All expenses are paid directly to the vendor.

Drive to Success helps low income residents obtain reliable transportation for employment purposes. Provides assistance for vehicle repairs.

Education Scholarships awards scholarships annually to clients to aid them in obtaining formal education or occupational training. Scholarships may be used for tuition and fees, textbooks, supplies or room and/or board.

Employment Support assists eligible clients to obtain/maintain employment with such items as daycare costs, transportation, and work supplies. One-time support.

Information, Referral, Outreach: Provides access to needed resources through comprehensive outreach, information and referral services.

Provides a free, confidential information and referral hotline for Iowa families. Services include individual and family stress counseling, peer counseling facilitated by individuals with shared experiences, assistance with personal and small business financial problems, legal education, support for basic needs such as food, fuel, shelter, and medical help, and disaster-related information.

Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Provides various programs through the community action agency. Can also provide information regarding local services and programs.

Connects youth and families with resources and support.

Navigators are able to “fill gaps” for families by connecting them with local resources and/or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing community supports for youth and families.

Coordinates existing resources and matches participants with resources to solve an immediate need.

Assists low income families with various needs as well as information and referrals to local organizations/services. Can also offer client advocacy services to assist when help is needed providers, organizations or difficult situations.

Provides information on products, services, equipment, training, legislation, and civil rights. The facility maintains a library of independent living resources (books, magazines, audio and video tapes, brochures, etc.). The staff will research and identify accurate information available about issues that influence independent lifestyles.

Provides information to callers on resources in Jones County.

Can help refer clients to other community resources as needed.

Can help refer clients to other community resources as needed.

Provides information about community resources that can help an individual accomplish personal goals. Some examples ar learning to use assistive technology, understanding and signing up for health insurance, and finding accessible housing.

Assists low income families with various needs as well as information and referrals to local organizations/services. Can also offer client advocacy services to assist when help is needed providers, organizations or difficult situations.

Program provides social needs screening and referral to services.

Connects youth and families to resources and support. Navigators help “fill gaps” by helping agencies partner around a common goal or by utilizing flexible funding for needs such as rent, utilities, transportation, and more.

Community Prevention reduces unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. Coordinates existing resources and matches participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Provides information and referrals to local community programs.