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Provides free, confidential community information, referrals and crisis line services to assist people in areas including support groups, community and cultural events, parenting concerns, adult and child abuse, relationship and family concerns, alcohol and drug abuse, housing, emergency shelter, suicidal thoughts and feelings, and food resources.

Connects youth and families to resources and support. Navigators help “fill gaps” by helping agencies partner around a common goal or by utilizing flexible funding for needs such as rent, utilities, transportation, and more.

Community Prevention reduces unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. Coordinates existing resources and matches participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Program of Illinois Department of Human Services that assists individuals and families in crisis by providing direct assistance when able and by helping clients navigate local social services.

Offers a food pantry and clothing pantry.

Provides referrals to appropriate services when needing emergency housing, transportation, help with medical bills, and job searching.

Provides management of the Opportunities Quad Cities initiative, a collaboration of volunteers who have experienced success in their lives ("Navigators") who work with individuals and families struggling with poverty ("Neighbors"). Navigators support Neighbors one-on-one to connect them to specific community resources that can alleviate a barrier to success and help them move forward permanently out of poverty. Navigators have worked with Neighbors to resolve legal issues, parenting struggles, continuing education, and many other situations that keep people in poverty. Services are offered at two separate locations in Davenport and Rock Island. The Davenport location focuses on helping individuals and families who have been victims or witnesses of crime (reported or unreported).

Provides Crisis Intervention Services to callers seeking help with situations including Domestic Violence, Sexual Assault, Homelessness, Suicide, and many other crises. In addition, Information and Referral services are provided, as any lack of information regarding resources available is in itself a potential crisis.

Processes complaints about city services.

Information and referral.

Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families.  The goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Provides assistance in job searching, youth programs and translation services.

Offers to connect youth and families to a wide range of resources and support to address immediate needs and foster long-term stability. Navigators work to bridge service gaps by facilitating partnerships among agencies and providing flexible funding for essential needs such as rent, utilities, transportation, work clothing, medical expenses, mental health care, and minor home repairs. 

The initiative aims to reduce unnecessary involvement in child welfare and juvenile justice systems while enhancing informal and community supports. Participants are matched with resources to resolve urgent issues or establish ongoing coaching relationships. Services are open to anyone, with a focus on youth and families experiencing multiple needs, including housing, basic life skills, parenting, and employment readiness.

Provides various programs to assist low income individuals and families take care of their basic needs. Can also supply information and referrals to local resources in the community. 

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Provides basic necessities and help those in crisis find the path to self-sufficiency.

Provides guidance, case management, referral, and advocacy.

When available, food, clothing and household vouchers, and rent and utility assistance may be offered.  Does not provide assistance with security deposits.

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, medical expenses, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.