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Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Connects youth and families to resources and support. Navigators help “fill gaps” by helping agencies partner around a common goal or by utilizing flexible funding for needs such as rent, utilities, transportation, and more.

Community Prevention reduces unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. Coordinates existing resources and matches participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Staff in each office are knowledgeable about services provided by other agencies and institutions in each area. They network within their communities to make sure they provide the best solutions for people in need and avoid duplicating services.

Offers to provide resource information to those in need of services.

Processes complaints about city services.

Information and referral.

Offers information and referrals to additional local community resources that could potentially help residents and visitors of Linn County. 

Provides Crisis Intervention Services to callers seeking help with situations including Domestic Violence, Sexual Assault, Homelessness, Suicide, and many other crises. In addition, Information and Referral services are provided, as any lack of information regarding resources available is in itself a potential crisis.

Information and referral service to connect individuals and families to area assistance programs.

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access. 

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Offers a food pantry and clothing pantry. Provides referrals to appropriate services when needing emergency housing, transportation, help with medical bills, and job searching.

Provides management of the Opportunities Quad Cities initiative, a collaboration of volunteers who have experienced success in their lives ("Navigators") who work with individuals and families struggling with poverty ("Neighbors"). Navigators support Neighbors one-on-one to connect them to specific community resources that can alleviate a barrier to success and help them move forward permanently out of poverty. Navigators have worked with Neighbors to resolve legal issues, parenting struggles, continuing education, and many other situations that keep people in poverty. Services are offered at two separate locations in Davenport and Rock Island. The Davenport location focuses on helping individuals and families who have been victims or witnesses of crime (reported or unreported).

Provides community resource flyers and information offering referrals to programming. Clothing vouchers as available, food pantry as available, and computer access. 

Connects youth and families with resources and support. Navigators have the ability to “fill gaps”, either through helping agencies partner around a common goal, or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing the informal and community supports for youth and families. By utilizing Central Navigation, the goal is to coordinate existing resources and match participants with a resource to either solve an immediate need or develop a longer-term coaching relationship.

Provides various programs to assist low income individuals and families take care of their basic needs. Can also supply information and referrals to local resources in the community.