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Provides social service information to individuals upon request. If it requires outside assistance of another WCPA department or an outside Social Service agency, a referral and follow-up contact are made.

Provides social support to Latinos in the area. Services offered in Spanish.

Social Services include:

-- Risk education (alcohol, drugs, gambling, and other risk factors)

-- DUI assessments

-- Interpreter services

-- Help to complete community hours

-- Healthy Choices Youth Program

-- Youth Support Groups

-- Early Intervention and Prevention

Categories

Specialized Information and Referral
Alcohol Use Disorder Education/Prevention
Youth Outreach Programs
Assessment for Substance Use Disorders
Cultural Heritage Groups
Drug Use Disorder Education/Prevention
Language Interpretation
Court Ordered Community Service Referral Programs
Cultural Heritage Programs
Senior Help Line is available to provide information, education, and assistance to older people, their caregivers and to other interested persons.

Provides:

- Applied Behavior Analysis (ABA) therapy.

- Social skills groups.

- Individual and family therapy.

- Parent and community trainings.

- Autism resources.

Categories

Health/Disability Related Support Groups
Specialized Information and Referral
Autism Therapy
Social Skills Training
Disease/Disability Information

Provides a wide variety of independent living services for individuals with disabilities with the objective of helping them to function more independently in family and community settings and to secure and maintain appropriate employment. Services may include information and referral services, referrals for attendant care, attendant recruitment and training programs, independent living skills training, assistance in meeting housing and transportation needs, peer counseling, transition from institutions into the community, deflection from institutional placement, transition from youth to adult services, and advice and guidance regarding legal rights and benefits eligibility.

Categories

Disability Rights Groups
Independent Living Skills Instruction
Centers for Independent Living
Specialized Information and Referral

Website that provides information to parents of children with disabilities. Topics include the following and more:

- Accessibility resources for homes and public places.

- Assistive technology.

- Organizations that focus on specific disabilities and disability rights.

- Emotional and behavioral disorders.

- Early intervention services.

- Financial resources.

- Employment for individuals with disabilities.

- Scholarships for individuals with disabilities.

- Medical needs.

- Transition to post secondary education, employment, and housing.

Helps seniors, individuals living with a disability, and their families by providing referrals to organizations and agencies for needed services and programs.
Parent support and parenting education.

Categories

Parenting Skills Classes
Home Based Parenting Education
Specialized Information and Referral

Provides a resource center for autism spectrum disorder (ASD) information and services. Staff is available to meet with families and professionals to help determine what information and resources will best suit their needs. Supports and services are offered to assist individuals and their caregivers regarding all aspects of autism spectrum disorder.

Services include:

-Screening.

-Diagnostics.

-Social skills.

-Consultation.

-Family navigation.

-Coaching.

-Community outreach.

-Training.

Categories

Social Skills Training
Specialized Information and Referral
Life Coaching
Pediatric Developmental Screening

Brain injury information and resources available, including advocacy and support groups.

Categories

Health/Disability Related Support Groups
Specialized Information and Referral
Disease/Disability Information
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Categories

Medicaid Information/Counseling
Geriatric Counseling
Medicare Information/Counseling
Specialized Information and Referral
General Benefits and Services Assistance

Provides help vulnerable adults with navigating abusive situations that they may encounter by providing resources to help mitigate risk of vulnerable adults that meet the criteria of the program.

Categories

Adult Protective Services
Specialized Information and Referral
Provides information and referrals to available resources in the Polk County area. Information and referrals can include food programs, energy assistance, chore services, and Medicare and Medicaid information. Volunteer opportunities, educational, recreational programs and nutrition information is also available. Coordinates seven neighborhood-based senior centers and nine meal sites throughout Polk County. Contact your local community center for more information.
Assistance with information, referral, distribution and completion of applications for the Food Assistance Program (formerly food stamps).

Categories

Specialized Information and Referral
Certificates/Forms Assistance
Provides outreach, information, and assistance, connecting seniors to benefits and services to help them maintain their independence in the community. Assists seniors in becoming aware of the many government programs they are potentially eligible for and may provide assistance in applying for those benefits, such as Medicaid, Medicare, Food Stamps, etc.
Information and referral.

Categories

Specialized Information and Referral
Center for Independent Living.

Information and referral for disability services.

Independent living skills training that will enable an individual with disabilities to remain in their home, or when transitioning into their first independent living.

Advocacy for individuals and systems that serve them.

Driver's Education School is DMV certified; provides evaluation of reaction time, visual perception, and behind the wheel skills. Education and training includes classroom and on-the-road instruction. Offers adaptive equipment evaluation and training.

Durable medical equipment rent/loan at Grand Island and Scottsbluff locations. Donations of equipment accepted.

Peer mentoring, where people with disabilities support each other in their daily lives.

Housing counseling assists people with disabilities in locating, acquiring, and maintaining safe, affordable, accessible housing.

Categories

Peer to Peer Networking
Medical Equipment/Assistive Technology Donation Programs
Disability Rights Groups
Driving Evaluation
Centers for Independent Living
Disease/Disability Registries
Medical Equipment/Supplies
Assistive Technology Equipment Provision Options
Specialized Information and Referral
Driver Training

Responds to inquiries from people with disabilities, family members, other service providers, the business community, and the general public on programs, resources, and other issues related to disabilities. Strive to answer every inquiry received and refers persons to other resources that may be of assistance.

Questions span a broad range of disability-related topics including, but not limited to accessible housing, transportation, employment services, personal assistants, assistive technology, and accessibility requirements.

Northeast Iowa Area Agency on Aging offers services for people with dementia and their caregivers. Services include information and referral for Family Caregivers regarding Alzheimer’s disease and dementia, options counseling, case management, support group, training and education, and respite care options.

Categories

Respite Care Subsidies
Caregiver Training
Specialized Information and Referral
Provides information and referrals to available resources in the Polk County area. Information and referrals can include food programs, energy assistance, chore services, and Medicare and Medicaid information. Volunteer opportunities, educational, recreational programs and nutrition information is also available. Coordinates seven neighborhood-based senior centers and nine meal sites throughout Polk County. Contact your local community center for more information.

Provides outreach and referral services to seniors and adults with disabilities, including:

- Assess clients' needs and make client referrals

- Help clients fill out and file application/documents required for various benefit programs, such as Medicare

- Help with tax preparation

- Advocate on behalf of clients to assure access to needed services

Categories

Tax Preparation Assistance
Certificates/Forms Assistance
Specialized Information and Referral

Provides access to a 24 hour helpline with care coordination specialists offering resource referrals, case management and support to Illinois Veterans, family members, or caregivers experiencing emotional challenges associated with PTSD, mild TBI, Military Sexual Trauma (MST), stress, anxiety, depression, addiction and substance abuse.

Categories

Veteran/Military Hotlines
Specialized Information and Referral
Center for Independent Living.

Information and referral for disability services.

Independent living skills training that will enable an individual with disabilities to remain in their home, or when transitioning into their first independent living.

Advocacy for individuals and systems that serve them.

Driver's Education School is DMV certified; provides evaluation of reaction time, visual perception, and behind the wheel skills. Education and training includes classroom and on-the-road instruction. Offers adaptive equipment evaluation and training.

Durable medical equipment rent/loan at Grand Island and Scottsbluff locations. Donations of equipment accepted.

Peer mentoring, where people with disabilities support each other in their daily lives.

Housing counseling assists people with disabilities in locating, acquiring, and maintaining safe, affordable, accessible housing.

Categories

Peer to Peer Networking
Medical Equipment/Assistive Technology Donation Programs
Disability Rights Groups
Driving Evaluation
Centers for Independent Living
Disease/Disability Registries
Medical Equipment/Supplies
Assistive Technology Equipment Provision Options
Specialized Information and Referral
Driver Training
Center for Independent Living.

Information and referral for disability services.

Independent living skills training that will enable an individual with disabilities to remain in their home, or when transitioning into their first independent living.

Advocacy for individuals and systems that serve them.

Driver's Education School is DMV certified; provides evaluation of reaction time, visual perception, and behind the wheel skills. Education and training includes classroom and on-the-road instruction. Offers adaptive equipment evaluation and training.

Durable medical equipment rent/loan at Grand Island and Scottsbluff locations. Donations of equipment accepted.

Peer mentoring, where people with disabilities support each other in their daily lives.

Housing counseling assists people with disabilities in locating, acquiring, and maintaining safe, affordable, accessible housing.

Categories

Peer to Peer Networking
Medical Equipment/Assistive Technology Donation Programs
Disability Rights Groups
Driving Evaluation
Centers for Independent Living
Disease/Disability Registries
Medical Equipment/Supplies
Assistive Technology Equipment Provision Options
Specialized Information and Referral
Driver Training