Responds to questions, concerns, and complaints related to services, programs, and operations within the Department of Health and Human Services.

Information and referral to appropriate DHHS staff for information and resolution of complaints.

Offers government services to the community of Carlisle.

Customer service center.

Offers government services to the residents of Ankeny.

County government offices.

City of Des Moines Information Center is the primary information and referral access point for citizens or visitors contacting the City of Des Moines government.

-- CHI Health Center Arena, (402) 341-1500
-- City Council, (402) 444-5520
-- City Hal Civic Center, (402) 444-7000
-- Douglas County Emergency Management, (402) 444-5040
-- Communications Division, (402) 444-5800 (911 Center)
-- Omaha Douglas Credit Union, (402) 444-5999
-- Fire Division, (402) 444-5700
-- Handyman Program, (402) 444-5219, for homeowners 60 years of age and older in Douglas County, based on income
-- Housing and Community Development, (402) 444-5371
-- Human Rights and Relations, (402) 444-5055
-- Parks and Recreation, (402) 444-5900
-- Civil Law Department, (402) 444-5115
-- Libraries, (402) 444-4800
-- Mayor, (402) 444-5000
-- Mayor's Hotline (Complaints), (402) 444-5555
-- Omaha-Douglas Public Building Commission, (402) 444-5345
-- Parks Maintenance Division, (402) 444-5955
-- Permits & Inspections, Planning Department, (402) 444-5350
-- Human Resources, (402) 444-5300
-- Planning Department, (402) 444-5150
-- Police Non-Emergency, (402) 444-5600
-- Public Property Division-City, (402) 444-5900
-- Public Works, (402) 444-5220
-- Recreation, (402) 444-5900
-- Sewer fees & Maintenance, (402) 444-5332
-- Swimming Pools, (402) 444-5900
-- Tennis Centers, (402) 444-5900
-- Traffic Control Service & Maintenance, (402) 444-5160
-- Weed and Litter, Code Enforcement, (402) 444-5910
-- Garbage pickup for disabled householders, (402) 444-5238
-- Garbage complaints, (402) 444-5238
-- Recycling information, (402) 444-4500
-- Wheelchair ramps, Handyman Program, (402) 444-5219
-- Graffiti, Mayor's Hotline, (402) 444-5555
-- Street maintenance, (402) 444-4919
-- Tow lot, (402) 444-5782

Information about city and county offices, and their locations within the building.

Offices include:
Board of Commissioners (402) 441-7447
Budget and Fiscal (402) 441-7447
Clerk of the District Court (402) 441-7328
Mental Health Crisis Center (402) 441-8276
Cooperative Extension (402) 441-7180
Corrections (402) 441-1900
County Assessor (402) 441-7463
County Attorney (402) 441-7321
County Clerk (402) 441-7484
County Engineer (402) 441-7681
County Sheriff (402) 441-6500
County Treasurer (402) 441-7425
Election Commissioner (402) 441-7311
Emergency Management (402) 441-7441
Human Services (402) 441-4944
Public Defender (402) 441-7631
Records and Info Management (402) 441-6065
Register of Deeds (402) 441-7463
Safety & Training (402) 441-6510
Veterans Service Center (402) 441-7361
Weed Control Authority (402) 441-7817

Information to the public regarding city and county services.

Public communications office for the City of Lincoln and provides writing, editing, communication planning and television/video services to county-city agencies.

City Of Newton provides government services to the city of Newton.

Single point of contact for those who have questions about federal agencies, programs, and services.

Information and referrals regarding federal government offices and services.

Government publications, free or low cost, on Social Security, medical, consumer, and elderly issues.

Serves as the central personnel agency for the executive branch of Iowa State Government. Applications for employment may be requested from, and should be submitted to this office.

Branch offices: Information also available through Workforce Development Centers in major cities throughout Iowa.

Provides city rules and regulations, information regarding snow ordinance, building permits, street light outages, water bill drop off, nuisance complaints, air pollution, roads, parks, and water/sewer, etc.