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Offers SERVSAFE® classes for food service professionals, providing comprehensive training on food hazards, proper food handling practices, and regulatory requirements to ensure food safety and prevent foodborne-illness outbreaks. 

Provides the maintenance and minor repair on the city's storm water system and sanitary sewer system . Also provides garbage collection once a week and recycling and yard waste pick.

Provides services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking. Services include Orders of Protection for people experiencing domestic violence, divorce, custody, or child support in cases involving domestic violence or child endangerment, elder abuse, including financial exploitation, other court orders to stop abuse, harassment, or stalking, immigration issues faced by survivors of domestic violence and trafficking, and guardianships of minors and adults to ensure safety and stability.

Collects property taxes, conducts annual tax sale for delinquent taxes, processes vehicle transactions, driver's licenses, and issues motor vehicle titles and registrations.

Offers basic health and dental screening; prenatal care, and well child care education. Evaluations of family's social and financial needs will help determine appropriate referrals for needed services.

Offers home visiting, parental support, parent workshops, community referrals, and play groups. Free developmental screenings are offered for all children 0-3 residing in Decatur Public District 61.

Provides general assessments for substance use disorders.

Serves children and young adults with developmental disabilities in community integrated, 4 person group homes.

Children receive 24-hour support and supervision. Nursing, physical therapy, psychiatric, and behavior management services are also offered. 

Activities for children to participate in include Boy and Girl Scouts, Therapeutic horseback riding, school activities, going to movies, museums, zoos, hopping, and other community activities.

Appointment website opens mid-January 2026

Tax preparation for low and moderate income taxpayers of all ages, with special attention to people 60 and older during tax season (Feb 1-April 15).

Provides assistance to veterans and their families with utilities, rent, mortgage interest, funeral and burial expenses, grave markers, and medical expenses for those unable to afford necessary care. Offers food vouchers that can be exchanged for food products at designated locations, supporting low-income individuals and families or other eligible populations. 

Additionally, assists veterans in applying for compensation and pension programs. Eligibility requires the veteran to have an honorable discharge, have served 90 days or more of Federal active duty, and be a county resident.

Crisis intervention for run-away, locked-out, homeless, and ungovernable youth. Services include emergency psychiatric or substance abuse treatment (if needed), a follow-up care plan for youths reunited with family, and short-term or long-term placements if reunification is not immediately possible.

Tax preparation for low and moderate income taxpayers of all ages, with special attention to people 60 and older, for the 2026 tax season.

Outpatient treatment for individuals who struggle with alcohol and other drug addictions. DUI evaluations and risk education, substance abuse assessments, and individual and group therapy.

Outpatient treatment for gambling addiction is also available at the Watseka location.

Spanish speaking halfway house for those recovering from substance abuse; occupational therapy is part of the rehab program. Provides Spanish language Alcoholics Anonymous meetings, Narcotics Anonymous meetings, and Cocaine Anonymous meetings.

Empowers low income individuals and families in need with some food items to cook a Thanksgiving meal in their own home rather than eating at the Open Door Mission on Thanksgiving Day. This also includes extra groceries to help during the Holiday season when school is out. There will be only 1 Turkey 'N Fixins program per address.

For Thanksgiving 2025:

Beginning November 1st, 2025, community members can come to the Timberlake Outreach Center or the Council Bluffs Outreach Center (on the days they are open) and receive a turkey or a ham, along with some other traditional Thanksgiving specific foods as a part of their once a month shopping time. (Only one turkey or one ham per address.)

Program runs through Nov 27th, 2025. Individuals/families can receive Turkey 'N Fixins Wednesday-Saturday at the Timberlake Outreach Center, and on Tuesdays only at the Council Bluffs Outreach Center.

Individuals/families must have a current piece of mail in order to participate in the Turkey N Fixins program.

Provides all standard childhood vaccines, many adult vaccinations, some travel vaccinations, and flu vaccinations. Call or visit the office to inquire about specific vaccinations and immunizations.

Pregnancy testing.