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County level services provide direct emergency economic aid for vital necessities to veterans, their widow, and dependents, according to their needs. Personal visits for assistance and claims to housebound veterans or dependents. Must have an honorable or under honorable conditions discharge from active duty or wartime service. Must be a resident in Nebraska for the past one year and 6 months of that year in Polk County.

State level services do not require wartime service. Assists in completing applications for the Nebraska Veterans Aid Fund, fee exempt fishing and hunting permits, applications to the Nebraska Veterans Homes, and waivers of tuition.

Federal level services provide and/or complete Veteran Administration forms for claims relating but not limited to service connected compensation, disability pension, widow's pension, burial allowance, grave markers/headstones, educational benefits, home loans, insurance, indebtedness, and character of service upgrades.

Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1370 for a funeral and $686 for a cremation/burial.

Traveling food pantries deliver food directly to individuals. Working with local community groups and network partners, trucks deliver meat, produce, nonperishable food, and other products to communities where hunger needs surpass the capacity of current food pantry resources.

Provides a wide variety of independent living services for individuals with disabilities with the objective of helping them to function more independently in family and community settings and to secure and maintain appropriate employment. Services may include information and referral services, referrals for attendant care, attendant recruitment and training programs, independent living skills training, assistance in meeting housing and transportation needs, peer counseling, transition from institutions into the community, deflection from institutional placement, transition from youth to adult services, and advice and guidance regarding legal rights and benefits eligibility.

Provides services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking. Services include Orders of Protection for people experiencing domestic violence, divorce, custody, or child support in cases involving domestic violence or child endangerment, elder abuse, including financial exploitation, other court orders to stop abuse, harassment, or stalking, immigration issues faced by survivors of domestic violence and trafficking, and guardianships of minors and adults to ensure safety and stability.

Offers to match the caller’s legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller’s legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.

Provides a supplemental food and nutrition education program for pregnant, nursing, and postpartum women, infants, and children to age 5. The program includes, breastfeeding support and education, breastfeeding peer counselor, group and individual nutrition education, coupons for healthy foods.

Provides investigative support and expertise to law enforcement agencies across the state and ensures access to official documentation such as trial proceedings, exhibits, orders, word-for-word testimony, verdicts, and judgments. It is organized into four functional areas: Criminalistics Laboratory, Field Operations Bureau, Gaming Operations Bureau, and Support Operations Bureau.

Provides financial tools for active duty and retired servicemembers, military families, veterans, and civilians in the military community.

Provides health screenings including:

• Childhood lead poisoning
• Newborn screenings
• Tuberculosis (TB)
• Genetic screening (not testing)
• Pregnancy testing

CPR, First Aid, and AED training programs.

Provides a one time grant for veterans experiencing financial hardship. Applicants must be residents of the state of Iowa and be honorably discharged or currently serving in the armed forces. 

The Veterans Emergency Fund is funded entirely by donations. 

Provides education and consumer assistance designed to facilitate enrollment of county residents in the Illinois Health Insurance Marketplace through the In-Person Counseling Program.

Access to health insurance through the Illinois Health Insurance Marketplace is one of the many changes in the health care and health insurance fields made possible by the Affordable Care Act (ACA). People in need of assistance due to language barriers, technology disadvantages, or a lack of understanding of health insurance can arrange to meet an In-Person Counselor to assist them.

Provides the Police Department.

Provides the following services:

- Vital Records (birth, death, marriage, civil union, etc.)

- Property Taxes (maintains property tax information)

- Election authority

- County Board

Outpatient services include:

• Counseling services for children, families and adults
• Case management
• Community support
• Crisis intervention
• Psychiatric care (including psychiatric assessment and medication assessment, prescribing, and monitoring)

Emergency operations center for the County, which handles emergency response incidents, including accidents, fires, floods, storms and other disasters. Also responsible for requesting federal assistance after a disaster.

Offers a transitional housing program for individuals living with HIV that are homeless. Services available for those in the program case management, emergency food pantry, emergency assistance grants, HIV education. Must be engaged in case coordination with Champaign Urbana Health District and agree to participate in non-medical case management. Residents are expected to be actively seeking permanent housing. 

Childhood and adult vaccines and flu shots available.