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Counseling services include individualized master-level therapy/counseling, familial systems therapy/counseling, divorce mediation, parent-child counseling, grief counseling, adoption counseling, and pregnancy support counseling.

Therapeutic intervention for sexual abuse victims.

Housing and support for those experiencing domestic violence and under-supported pregnancies.

Provides both childhood and adult immunizations. Also operates flu clinics at various sites in the county during fall months.

Provides holiday food assistance to those in need.

Thanksgiving 2025 bonus items will be offered during regular shopping hours to registered clients during the month of November.

Christmas 2025 assistance available with traditional Christmas Meal Box and Christmas Gifts for Kids to registered clients in December. December Blessings registration begins on Wednesday, October 1, 2025. Deadline ends on Wednesday, November 19, 2025.

Pickup is Friday, December 12, 2025

To qualify:

If client has used this pantry's services for the last three months and resides in the Waukee School District and has recently provided a proof of residency and identification for each person in their household, they may already be qualified; please complete an online application. If this is the first time applying for assistance or client's information in WayPoint Resources system is not current, client must bring required documents to the WayPoint Resources office during food pantry hours within 10 days of submitting an application.

If client already applied at another agency:

If client has been approved or expects to be approved with another agency for their holiday program, client will be disqualified from this program. This includes, but is not limited to, West Des Moines Human Services, Toys for Tots, Shop with a Cop, Angel Tree Programs and other food or gift giveaway programs.

**Applicants are not qualified for the program until identification for each person, and proof of residency is confirmed.

Once approved, applicants will receive an email confirmation with pick up instructions, including date and time. If applicant has not received an email confirmation, please contact WayPoint Resources at [email protected] or (515) 987-5523. Please bring a photo ID in order to receive dinner boxes and gifts.

If client cannot make the assigned date and time for pick up, another family member or friend can pick up on their behalf. Please call and let WayPoint Resources know who has permission to pick up items, or make other arrangements. If client does not pick up items or make other arrangements for pick-up, their items will be given to families on the waiting list. Failure to pick up may disqualify client's family from future programs.

County government offices.

Outpatient therapy for youth and adults, individuals and families.

Substance abuse evaluations.

Provides a seasonal Christmas give-away of food and Christmas presents for children of families in need. Children ages 12 and under receive toys and teens ages 13 through 18 receive a goodie bag.

Provides a wide range of activities, including:

- Day camps.

- Preschool.

- Athletics/fitness.

- Arts/music/dance.

- Field trips.

- Special events.

Call or check the website for a full listing of upcoming events and programs.

Offers library services, including CDs, movies, and video games. Services may also provide computers with internet access and word processing. FAX and photocopy services, state or federal tax forms, and meeting rooms are available for community non-profit groups. 

Provides a cohesive partnership among the communities and Fire Departments to reduce the number of fire injuries and deaths, by providing evaluation, education, and redirection assistance to the children who exhibit fire setting behavior at no cost to the families affected. Trained providers will connect a child (or youth) to appropriate resources in the community, this can include fire safety education or professional counseling services when necessary. CONTACTS: North Eastern Iowa Counties (Region 1): Allamakee, Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Clayton, Delaware, Dubuque, Fayette, Floyd, Grundy, Howard, Mitchell, Winneshiek. Contact Jason Kayser, Regional Coordinator, 319-404-8417, [email protected]. North Central Iowa Counties (Region 2): Boone, Cerro Gordo, Franklin, Greene, Hancock, Hamilton, Hardin, Humboldt, Kossuth, Marshall, Story, Webster, Winnebago, Worth, Wright. Contact Greg Nelson, Regional Coordinator, 515-573-2871, [email protected]. North Western Iowa Counties (Region 3): Buena Vista, Calhoun, Carroll, Cherokee, Clay, Crawford, Dickinson, Emmet, Ida, Lyon, Monona, O'Brien, Osceola, Palo Alto, Plymouth, Pocahontas, Sac, Sioux, Woodbury. Contact Lt. Joe Rodriguez, Regional Coordinator, 712-279-6146, [email protected]. South Western Iowa Counties (Region 4): Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, Taylor. Contact Brent Smmith, Regional Coordinator, 319-331-5049, [email protected]. South Central Iowa Counties (Region 5): Adair, Appanoose, Clarke, Dallas, Decatur, Guthrie, Jasper, Lucas, Madison, Marion, Monroe, Ringgold, Polk, Union, Warren, Wayne. Contact Mike Whitsell, Regional Coordinator, 515-208-5704, [email protected]. South Eastern Iowa Counties (Region 6): Benton, Cedar, Clinton, Davis, Des Moines, Henry, Iowa, Jackson, Jefferson, Jones, Johnson, Keokuk, Lee, Linn, Louisa, Mahaska, Poweshiek, Scott, Tama, Van Buren, Wapello, Washington. Contact Brent Smith, Regional Coordinator, 319-286-5200, [email protected]..