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Offers food pantry, providing items such as canned food and boxed food.

Accepts all electronics and appliances in any condition, working or not, for residential customers only. Items accepted includes all types of cable receivers, computers, digital converter boxes, DVD players/recorders, computer keyboards/mice, fax machines, monitors, portable digital music players, printers, satellite receivers, scanners, televisions, VCRs, video game consoles, cell phones, portable digital assistant (PDA), computer cables, and zip drives. Drop off cell phones and chargers at the Normal Police department for re-use by victims of domestic violence. 

Reliability reports on businesses and charitable organizations.

General consumer education.

Resolution of customer complaints.

Speakers Bureau.

24 hour reports available through a voice response system.

Summer 2026:

Serves families in need by bringing free, nutritious dinnertime meals directly to conveniently located public places and serving them food-truck style. Runs each weeknight (except for holidays) during the summertime.

Serving times and locations for 2026 (Jun 1-Jul 31):

- Miller Park (by the splahspad area): 2707 Redick Avenue, serving from 6 pm-6:30 pm.

- Benson Park (by the basketball court): 5333 North 72nd Street, serving from 6:45 pm-7:15 pm.

- Hitchcock Park (by the swimming pool): 4220 Q Street, serving from 6 pm-6:45 pm.

- Community Bible Church (parking lot): 3616 South 132nd Street, serving from 6 pm-6:45 pm.

All colleges within the IECC district provide tuition-free classes and serve as official testing sites for students seeking a high school equivalency certificate, including the GED. 

Programs administer the required examinations in math, reading, writing, science, and social studies, as well as the Constitution exam. Classes are available in 8- or 16-week formats with day and evening scheduling options to prepare adults and eligible minors to obtain their high school equivalency credentials.

Offers professionally supported, one-on-one relationships with adult mentors. Mentors and mentees are matched by similar interests. Monthly activities and community service projects are planned for mentoring pairs to participate in. Mentors spend an average of 4-8 hour per month for a minimum of one year with their mentee.

Provides general assistance services, including rent assistance and utility/utility deposit assistance.

Provides year-round learning for children ages 0-3. Educare provides year-round learning for children ages 0-5.

A 12-Step peer support program based on the Alcoholics Anonymous 12-Step Program. Support groups are volunteer-led weekly meetings either in-person, over the phone, or online that follow a specific format and use materials that have been approved by the Board of Trustees of the organization.

The International Service Center office in St. Paul, Minnesota, manages information about the individual groups, maintains the website, publishes and sells EA materials, and generally works to provide information and understanding about the EA program of recovery.

Offers WIC, the Special Supplemental Nutrition Program for Women, Infants and Children, administered in Illinois by the Department of Human Services (DHS) and is funded by the United States Department of Agriculture (USDA).

A WIC EBT card will be provided to families so they can purchase healthy foods like fruits, vegetables, milk, cheese, yogurt, eggs, peanut butter, beans, lentils, whole grains, 100% juice, cereal, infant cereal, baby food and formula.

Breastfeeding mothers may also receive tuna fish and salmon.

Food Pantry for those living in the area of 8th Street to Kimberly Road and Brady Street to Division Street. Can be accessed every 30 days.

Provides energy assistance for eligible low income families in which a benefit is paid directly to the utility companies on behalf of eligible households, or directly to renters if the utility costs are included in their rent.

Some applicants may qualify for the Percentage of Income Payment Plan (PIPP), where an eligible client pays a percentage of their income, receives a monthly benefit towards their utility bill, and receives a reduction in overdue payments for every on-time payment they make by the bill due date. Contact for more information.

If the homeowner's furnace is not working or is dangerous or emitting carbon monoxide into the household, LIHEAP may be able to provide a furnace repair or replacement. Contact for more information.

Offers an intergenerational platform and a safe place for children, youths, seniors, individuals, and families in the community to come together, connect, share, and learn from each other to remove the stigmas and misconceptions between minority communities. Food is used as a connector to highlight the similarities between our culinary heritage and our journeys in America.

Provides a youth residential center, youth therapeutic treatment center, youth emergency shelter, teen parenting treatment center, and a community youth shelter. Services may include professional counseling services (school-based counseling, crisis response, mental health awareness and training) and substance use services (intensive outpatient program, DUI services, DUI court ordered evaluations). 

Offers medical services for non-life threatening injuries and illnesses.

Services provided for:

- Cold and flu symptoms.

- Cuts, bruises, burns and stitches.

- Ear infections.

- Sore throats.

- Pulled or strained muscles.

- Urinary tract infections.

- Nausea, vomiting, and diarrhea.