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Offers to assist youth who are former wards of the state. Services work to prevent them from becoming homeless and will assist with other issues such as job searching. Program is contracted through the Illinois Department of Children and Family Services.

Provides temporary financial assistance for pregnant women and families with one or more dependent children.

TANF provides financial assistance to help pay for food, shelter, utilities, and expenses other than medical.

Transitional services are also available to help families become independent, such as GED preparation, vocational training, job retention programs, etc.

Offers a food pantry to those in need.

Provides transportation services to multiple counties.

Riders are encouraged to schedule trips at least one working day in advance (same-day service is available if space permits), and riders must be ready for pick-up 15 minutes prior to the scheduled pick-up time. Cancellations must be made at least two hours prior to pick-up time.

All vehicles are wheelchair accessible and ADA compliant.

Offers library services, including CDs, movies, and video games. Services may also provide computers with internet access and word processing. FAX and photocopy services, state or federal tax forms, and meeting rooms are available for community non-profit groups. 

Provides clothing, furniture, and household items for those in need. Vouchers can be given for essential items with proof of need.

Provides short-term assistance involving basic necessities and resource help with budgeting. A home visit will be required. Cash is not provided, bills are paid by vouchers or certificates. Program may provide furniture as well as certificates for grocery items not available at food pantries or through the LINK (food stamp) program.

Provides a cohesive partnership among the communities and Fire Departments to reduce the number of fire injuries and deaths, by providing evaluation, education, and redirection assistance to the children who exhibit fire setting behavior at no cost to the families affected. Trained providers will connect a child (or youth) to appropriate resources in the community, this can include fire safety education or professional counseling services when necessary. CONTACTS: North Eastern Iowa Counties (Region 1): Allamakee, Black Hawk, Bremer, Buchanan, Butler, Chickasaw, Clayton, Delaware, Dubuque, Fayette, Floyd, Grundy, Howard, Mitchell, Winneshiek. Contact Jason Kayser, Regional Coordinator, 319-404-8417, [email protected]. North Central Iowa Counties (Region 2): Boone, Cerro Gordo, Franklin, Greene, Hancock, Hamilton, Hardin, Humboldt, Kossuth, Marshall, Story, Webster, Winnebago, Worth, Wright. Contact Greg Nelson, Regional Coordinator, 515-573-2871, [email protected]. North Western Iowa Counties (Region 3): Buena Vista, Calhoun, Carroll, Cherokee, Clay, Crawford, Dickinson, Emmet, Ida, Lyon, Monona, O'Brien, Osceola, Palo Alto, Plymouth, Pocahontas, Sac, Sioux, Woodbury. Contact Lt. Joe Rodriguez, Regional Coordinator, 712-279-6146, [email protected]. South Western Iowa Counties (Region 4): Adams, Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, Shelby, Taylor. Contact Brent Smmith, Regional Coordinator, 319-331-5049, [email protected]. South Central Iowa Counties (Region 5): Adair, Appanoose, Clarke, Dallas, Decatur, Guthrie, Jasper, Lucas, Madison, Marion, Monroe, Ringgold, Polk, Union, Warren, Wayne. Contact Mike Whitsell, Regional Coordinator, 515-208-5704, [email protected]. South Eastern Iowa Counties (Region 6): Benton, Cedar, Clinton, Davis, Des Moines, Henry, Iowa, Jackson, Jefferson, Jones, Johnson, Keokuk, Lee, Linn, Louisa, Mahaska, Poweshiek, Scott, Tama, Van Buren, Wapello, Washington. Contact Brent Smith, Regional Coordinator, 319-286-5200, [email protected]..

When accepting applications, applications will be available online beginning at 12 am at [email protected]. Paper applications will be available from 8 am-5 pm at the Housing and Community Development Department, 350 W 6th St, Suite 312 in Dubuque. Can also call (563) 589-4230. Applications will be accepted the second Tuesday of the month.

PLEASE NOTE: The Housing Choice Voucher waiting list will only open on the second Tuesday of each month for a 24 hour time period to accept applications. Housing Choice Voucher waiting list applications are accepted for 24 hours on the second Tuesday of each month from 12 am to 11:59 p.m. Each month, all applications received are placed in a random lottery selection for placement on a waiting list.

The WIC and SNAP outreach programs seek to assure that limited-English-proficient immigrants and refugees eligible for WIC and SNAP benefits can successfully access these programs administered by IDHS.

The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) administers this program through a network of community-based partner agencies.

Toys for Tots holiday program, providing gifts for children. For Christmas 2025: The Toys for Tots Application is open from October 1-November 17, 2025.

Apply online. You will receive a letter/voucher if you are accepted into the program. Heartland United Way works in partnership with the US Marine Corp each year to offer the Toys for Tots program. Children must be age 12 or younger and reside in the household.

Provides supports and services for families to help their children meet developmental milestones.

Provides shelter, food, education and Christian counseling to homeless children, their parents, and single women. Works towards giving individuals the needed tools to obtain and maintain permanent housing.

Provides health care and specialty health care services, including mental health care. Can also provide family and internal medicine services.

Provides child-sensitive interviews and advocacy for families impacted by sexual and severe physical abuse. 

Services offered: 

• Multidisciplinary team case reviews
• Training in child-sensitive investigations
• Referrals for specialized medical exams
• Court preparation
• Community education

Offers home care, public health, immunizations, mental health administration, early childhood development, and environmental health services. Provides information on communicable diseases, routine general physical examinations to assess overall health and detect abnormalities, and birth control services to help individuals prevent conception

Provides prenatal care to ensure the health and well-being of pregnant individuals and their developing children through risk assessment, routine checkups, prenatal testing, and guidance on pregnancy-related concerns.

Provides well-baby care services, including health screenings and immunizations, to support the physical well-being and healthy development of infants and toddlers, with some programs extending to preschool-aged children.

Also offers comprehensive preventive, diagnostic, and treatment services for sexually transmitted infections, including contact tracing to help prevent the spread of infections.