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Provides shelter, adoption, and rescue services for stray, neglected, and abandoned animals throughout the Black Hawk County. Services may also include pet facilitated programs, tours, pet cemetery, cremation, micro-chipping and pet food.

Offers to investigate allegations of abuse, neglect, and exploitation of older adults with disabilities. This program offers 24-hour intakes by phone at the local number. Interventions can include but are not limited to in-home services, legal, medical, relocation, and counseling.

Provides energy efficiency services without cost to homeowners or renters who meet guidelines. Installation of work measurers are determined and measured by a computerized energy audit. Work includes sealing air infiltration leaks, high-density insulation, health and safety check, heating system repair or replacement, water heaters repair or replacement. Some minor repair is allowable for health and safety reasons.

Works with families and caregivers who are at risk due to a report of abuse or neglect. Provides home-based case management services. These services are designed to resolve these issues so that children and youth can remain safely at home.

An assessment identifies needs and provides services that include but are not limited to home based case management, counseling, parent education, protective daycare, substance abuse treatment, mental health services, emergency assistance, advocacy, healthcare, and assistance with transportation to services.

Provides opportunities to gain job training and earn wages working at the Encore Thrift Store. Some of the positions offered are front and back-end positions at the thrift store and landscaping services offering yard maintenance and landscaping training.

Provides child vaccines. All scheduled childhood vaccines are available. Immunization for infants and children (6 weeks to 18 years of age) for uninsured, underinsured, and Medicaid/All Kid's recipients. 8 clinics per month, 6 total sites located throughout McHenry County

Adult Vaccines, all recommended vaccines for adults (19 years of age and older) for both uninsured and underinsured. 2 walk-in clinics per month. Travel vaccines are not offered.

Offers a program that helps you to save time and money through planning your meals and shopping strategies. Programming and materials may also be available online. 

Provides and coordinates legal representation for eligible individuals who cannot afford an attorney in criminal, juvenile, appellate, and other eligible court proceedings throughout Iowa.

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Provides art therapy activities for youth individuals with epilepsy and their families.

Provides the BEACON Care Portal, which is a secure online platform that helps Illinois families, caregivers, healthcare providers, and state agency staff connect with behavioral health resources and services for children and youth. The portal helps identify state-funded and community-based programs based on a family's needs and eligibility. BEACON also allows families to submit referrals, upload documents, track the status of their requests, and connect with Resource Coordinators and Clinical Specialists within the Illinois Department of Human Services, Division of Behavioral Health and Recovery (DBHR), who can assist with navigating available resources.

Offers "Norman Services" to support families with children at risk of being placed in DCFS care or unable to return home due to unmet basic needs such as food, shelter, clothing, or other essential items. These services aim to prevent child removal or facilitate reunification by addressing critical living circumstances.

Eligible families may receive assistance through Public Aid/TANF and other cash grants, the Housing Advocacy Program (HAP) to secure permanent housing, and the Emergency Cash Assistance Program for immediate basic needs.

Additionally, the services include support for guardianship-related matters, providing guidance and resources for individuals navigating the appointment or opposition of guardianship arrangements for children or adolescents.

Focuses on the prevention of HIV and STI transmission through education and outreach efforts that include topics on lifestyle and healthy outcomes.

Aims to protect the lives and property of the village residents and businesses and to provide a safe environment through established police protocol, community policing, and highly trained and experienced officers.

Offers VITA Tax Assistance for those who qualify.

Offers to help individuals develop abilities and skills to be successful in roles within their chosen living, learning and social environments.

Offers the following Community Services: 

Home and Community-Based Services (HCBS) provides services for adults with intellectual or mental disabilities, a qualifying brain injury or handicapping condition. Individualized support is provided in the client's home or other community-based settings and is available 24 hours.

Home-Based Habilitation Services (HBHS) are designed to assist individuals with serious and persistent mental illness with the acquisition, retention or improvement in skills related to living in the community. Services assist in the daily living needs of the client and can be provided 24 hours a day.

Community Support Services (CSS) provide integrated services and supports to persons with a serious mental illness. Interdisciplinary teams provide assessments and service planning, monitoring of mental health symptoms, medication management, problem-solving assistance, coordination of appointments and transportation and support.

Offers FIP (Family Investment Program) a cash assistance program for children and their families who have low income, also available to relatives caring for children whose parents are not in the home. The goal of FIP is to help families leave poverty and become self supporting, can participate for up to 60 months. FIP is Iowa's Temporary Assistance for Needy Families (TANF) program.

Air conditioners provided, when available, to the most vulnerable individuals (especially seniors 60 and older) who are experiencing health problems that make air conditioning a medical necessity, or those of any age with medical necessity.