Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Conducts peer review, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient. Once the complaint is received, it will be forwarded to the appropriate district for review. The peer review process handles only member complaints.

Education services provided through speaker's bureau or videos.

U.S. government agency that makes sure banks, lenders and other financial companies treat the public fairly.

Aims to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. Protects consumers from unfair, deceptive, or abusive practices and takes action against companies that break the law.

Arms people with the information, steps, and tools that they need to make smart financial decisions.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

State agency which monitors and enforces standards and regulatory policies for telecommunications, passenger motor transportation, moving companies, manufactured homes, modular homes, recreational vehicles, grain warehouses, and natural gas.

Handles complaints regarding utility service providers.

Administers the Volunteer Physician Program (VPN) that provides specialty care for Central Iowans who are uninsured, underinsured, or undocumented, whose income level is at or under 200% of the federal poverty guidelines, who are not eligible for any government funded programs. This program may be accessed through over 54 Safety Net and Free Clinics of Iowa, Primary Health Care and Proteus by referral, after a patient is financially vetted to qualify financially for this program and not be eligible for any other program.

Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.

Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.

Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Ensures consumer protection and promotes the responsible use of our natural resources, also responsible for Food Safety and Animal Health divisions, including meat processing regulation, pesticide application, grain warehouses and dairy production and processing. The Weights and Measures Bureau ensures buyers and sellers are treated fairly at the gas pump, grocery store or grain elevator.