Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.
Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.
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Hotline to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.
Most complaints fall in the following categories:
-- Crime, gross misconduct, or conflicts of interest involving HHS employees/contractor
-- Fraud, waste, or abuse relating to HHS Grants/Contracts, including American Recovery and Reinvestment Act (ARRA) grants
-- False/Fraudulent claims submitted to Medicare/Medicaid
-- Kickbacks/inducements for referrals by Medicare/Medicaid providers
-- Medical Identity Theft involving Medicare and/or Medicaid Beneficiaries
-- Failure of a hospital to evaluate and stabilize an emergency patient
-- Abuse/neglect in nursing homes and other long term care facilities
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Handles complaints regarding utility service providers.
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Information and referral to appropriate DHHS staff for information and resolution of complaints.
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Complaints can be registered against particular sellers of goods and services.
Consumer mediation.
Presentations to the community on fraud, identity theft, senior citizen fraud, digital citizenship, cyber bullying and internet safety.
Senior citizen outreach program.
Latino outreach program.
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Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.
Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. Go to www.lincoln.ne.gov and click on 'Service Requests' . People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.
Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.
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Administers the Volunteer Physician Program (VPN) that provides specialty care for Central Iowans who are uninsured, underinsured, or undocumented, whose income level is at or under 200% of the federal poverty guidelines, who are not eligible for any government funded programs. This program may be accessed through over 54 Safety Net and Free Clinics of Iowa, Primary Health Care and Proteus by referral, after a patient is financially vetted to qualify financially for this program and not be eligible for any other program.
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Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.
Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.
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Referrals and state information to citizens.
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The board of medicine only regulates physicians (M.D./D.O.) acupuncturist and genetic counselors. The Board does not have the authority to get involved in some matters, such as complaints involving health care professionals regulated by other agencies and complaints against hospitals, nursing homes and insurance companies. The Board cannot be involved in suing a licensee for damages or settling disputes over billing or disability ratings.
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Information and referral.
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Provides food handler/manager education and permitting.
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Information and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others.
Education on long-term care and residents' rights to facility staff and community groups.
Advocates for the rights and interests of residents on a systemic basis.
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Investigation of complaints and inquiries.
Investigation of suspected insurance fraud.
Financial examination of insurance companies.
Filing and approval of insurance rates and policies.
Enforcement of insurance laws.
Licensing of insurance agents, agencies and of insurance companies.
Maintains insurance reports on file for public record and review.
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Education services provided through speaker's bureau or videos.
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Call to report these types of issues:
Hazardous materials releases
Personal injuries
Criminal activities
Illegal dumping
Vehicles stuck / stalled on the tracks, or other track obstructions
Other environmental issues, such as:
--Petroleum Spills
--Idling locomotives
--Engines with excessive smoke
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Can also help with:
Sound permits
Transient Merchant - Application
Transient Merchant - License Information
Sign permits
Land use questions
Abandoned Wells
Animal Waste Complaints
Graffiti
Illegal Businesses
Garage sales
Illegal Dumping
Illegal Parking in Front Yards
Interior Unsanitary Conditions
Mosquito Control
Noise Ordinance Enforcement
Nuisance Odor Ordinance
Rat Control
Renting a house without a certificate
Septic System and Sewer Line Failure
Voluntary Impounds
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