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The agency is responsible for tax collection for state and local governments, regulating the manufacture, distribution, and sale of alcoholic beverages, and overseeing local property tax assessments. It also serves as the funding agent for the Illinois Housing Development Authority. Additionally, the agency provides access to tax forms, including federal and state tax forms, property tax relief applications, rent rebate and renter's tax credit applications, property value reassessment applications, utility tax exemption applications, and other related documents, which are available in physical locations or online for download.

EITC (Earned Income Tax Credit) is a tax credit for working individuals and families. Must file a tax return, even if you do not owe any tax or are not required to file. Earned income includes: wages, tips and income from self-employment. Individuals who are on SSI or SSDI do not qualify for EITC unless they also worked during the past year. Call IRS at 1-800-829-1040 with any other questions.

ELIGIBILITY depends on such factors as filing status, income level, and the number of qualifying children (if any). Basic qualifications, Tax Year 2025 (filing in 2026):

If earned less than $61,555 ($68,675 if married) with 3 or more qualifying children, could receive up to $8,046.

If earned less than $57,310 ($64,430 if married) with two qualifying children, could receive up to $7,152.

If earned less than $50,434 ($57,554 if married) with one qualifying child, could receive up to $4,328.

If earned less than $19,104 ($26,214 if married) with no qualifying children, could receive up to $649.

The credit amount depends on income, marital status, and family size. For the 2025 tax year (filing in 2026), the credit is worth up to $8,046. The credit amount rises with earned income until it reaches a maximum amount, then gradually phases out. Families with more children are eligible for higher credit amounts.

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Provides assistance with state taxes for individuals and businesses through the Taxpayer Services area, which answers general and technical tax questions. Services may also offer access to state tax forms. These forms are available for reference or download through maintained archives and online resources. 

Maintains county board minutes and other county records, maintains election information and voter registration, maintains vital records, including birth, death, marriage or civil union records, issues marriage licenses, civil union licenses, computes tax rates and handles redemption of delinquent taxes.

Provides free legal advice, brief service and representation to low-income people on areas such as: consumer law, family law, housing law, public benefits, disability benefits, employment/unemployment, public benefits, clearing a criminal history and educational rights.

After contacting one of the hotlines, cases may be referred to Legal Aid local offices for extended representation.

Private Attorney Involvement Program links clients to attorneys in their local area for free legal services in family law matters.

Taxpayer clinics educate low-income taxpayers about their tax rights and responsibilities and how to file for low-income tax credit.

Homeless Assistance Project (Douglas and Lancaster Counties) provides assistance with family law, child support modification, bankruptcy, license revocation, and disability claims.

Migrant Worker program provides civil legal services to migrant farm workers.

Housing counseling assists people who are homeless by making referrals and assessing their legal needs. Assists renters who are having problems getting things fixed, need help with landlord issues, or are facing eviction; work with HUD issues; assist home buyers or home owners with questions, etc.

Assists in the following areas, in addition to the programs already noted: Bankruptcy, Foreclosure, Landlord-Tenant, Utility Shutoffs, Public Benefits, Unemployment, Family Law (including Divorce, Custody/Visitation, Child Support, Domestic Abuse).

Maintains official vital records (birth, death, marriage, civil union, etc.), property taxes (maintains property tax information), election authority and county board. 

Maintains official real estate documents, contracts, articles of incorporation, partnerships, state tax liens, military records, birth, divorce and death records/certificates. Offers marriage licenses and accepts Passport applications with photo services. Military Records for tax exemptions and benefits also available.

OFFICIAL DOCUMENTS: mortgages, deeds and contracts, assignments, releases, plats and surveys, easements, State and Federal tax liens. 

Collects property taxes, conducts annual tax sale for delinquent taxes, and administers the Active Duty and Senior Tax Deferral programs.

Senior Citizens Real Estate Tax Deferral program - allows qualified senior citizens to elect to defer all or part of the property taxes and special assessments on their principal residence. The property taxes and special assessments do not become due until after the death of the property owner or when the real estate is sold or no longer qualifies. A lien is placed on the property and interest is assessed at six % simple interest rate per year. An application must be submitted each year by March 1st for the taxes that will be paid in that year. This program is through the Illinois Department of Revenue and is not the same as the Senior Citizen Assessment Freeze or Senior Citizen Exception.

Active Duty Tax Deferral program - offers a property tax deferral service for any member of the Illinois National Guard or a Member of the United States Armed Forces Reserves for an extension of their property tax due date for up to 180 days after return from Active Duty. The reservist or guardsperson must make a reasonable effort to notify the county clerk and the county collector within 180 days after his or her deactivation and provide verification of the date of his or her deactivation. An installment of property taxes on the property of any reservist or guardsperson who fails to provide timely notice and verification of deactivation of the county clerk is subject to interest and penalties as delinquent taxes.

Information about tax accounts. Processes applications for Federal Tax Identification Numbers.

Taxpayer Advocacy Services provide free, independent, and confidential tax assistance to taxpayers unable to resolve their tax problems through normal channels or individuals experiencing a hardship. Helps individual and business taxpayers resolve problems with the IRS.

Information about tax accounts. Processes applications for Federal Tax Identification Numbers.

Taxpayer Advocacy Services provide free, independent, and confidential tax assistance to taxpayers unable to resolve their tax problems through normal channels or individuals experiencing a hardship. Helps individual and business taxpayers resolve problems with the IRS.

Tax collection agency.

Taxpayer assistance.

Maintains official real estate documents, contracts, articles of incorporation, partnerships, state tax liens, military records, birth, divorce and death records/certificates. Offers marriage licenses and accepts passport applications with photo services. Military records for tax exemptions and benefits may also be available. 

Provides help with account inquiries (help with letters, notices and levies on your wages or bank account, adjustments (changes to tax account information or payments), assistance with Affordable Care Act tax provision questions for individuals, basic tax law assistance January 1 - April 15 (answers related to your individual Federal Tax Return), etc.

No in person services are available at this site. 

Provides residential tax exemptions and offers the Homestead Exemption program to reduce tax payment or freeze interest on assets to reduce amount owed.