Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Caregiver services are available to informal or family caregivers of persons over the age of 60 or to grandparents raising grandchildren.

Services can include respite care (services that give caregivers a rest), home modification, assistive devices, transportation, and financial assistance.

Helps increase access to education and employment, among other supports. Services include:

-- Seeking expungements and sealing criminal records, restoring driver's licenses, and removing other barriers to employment, education and housing.

-- SNAP and TANF denials, calculations, overpayments and sanctions.

-- Special education, school discipline, and school enrollment issues.

-- Community Care Program and Home Services Program issues.

-- Tax disputes with IRS, including innocent spouse relief, identity theft, and collections.

Outreach program that helps link older adults to agencies, services and programs in the area. Assistance with the following programs is provided:

-- Health Care.

-- Medicare drug coverage.

-- Medicare/Medicare HMO.

-- Supplemental insurance.

-- Homemaker services.

-- Care Link (Lifeline).

-- Handicapped parking card.

-- Medical equipment.

-- Adult/senior protective services.

-- Housing.

-- Low rent housing.

-- Westernization.

-- Consumer complaint.

-- Nutrition.

-- Peace Meal - Congregate sites.

-- Home-delivered meals.

-- Link Card (formerly Food Stamps).

-- Financial Assistance.

-- Incense plate discount.

-- Social Security.

-- Energy assistance.

-- Department of Healthcare and Family Services (DHFS).

-- Homestead Exemption/Senior Tax Freeze.

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Legal service program that helps:

-- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

-- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

-- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

-- Older adults and people with disabilities establish powers of attorney.

-- With nursing home discharges.

-- Family members obtain guardianship or other legal authority to care for loved ones.

-- People with HIV/AIDS obtain care and services.

Legal service program that helps:

-- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

-- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

-- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

-- Older adults and people with disabilities establish powers of attorney.

-- With nursing home discharges.

-- Family members obtain guardianship or other legal authority to care for loved ones.

-- People with HIV/AIDS obtain care and services.

Helps increase access to education and employment, among other supports. Services include:

-- Seeking expungements and sealing criminal records, restoring driver's licenses, and removing other barriers to employment, education and housing.

-- SNAP and TANF denials, calculations, overpayments and sanctions.

-- Special education, school discipline, and school enrollment issues.

-- Community Care Program and Home Services Program issues.

-- Tax disputes with IRS, including innocent spouse relief, identity theft, and collections.

Provides assistance with a variety of needs, including translation, interpretation of documents, benefit applications such as SNAP, Medicaid, ADC and SSI.

Caregiver services are available to informal or family caregivers of persons over the age of 60 or to grandparents raising grandchildren.

Services can include respite care (services that give caregivers a rest), home modification, assistive devices, transportation, and financial assistance.

Provides refugee resettlement and immigration and citizenship services including refugee employment services, English as a Second Language (ESL) classes, housing, mediation, and counseling, assistance with green cards, citizenship, counseling, legal services.

On-site therapy, counseling, group-based programming, and individual/family case management to improve lives of immigrants who have experienced severe loss and trauma.

Also currently serving refugees from Ukraine.

Legal service program that helps:

-- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

-- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

-- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

-- Older adults and people with disabilities establish powers of attorney.

-- With nursing home discharges.

-- Family members obtain guardianship or other legal authority to care for loved ones.

-- People with HIV/AIDS obtain care and services.

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Provides assistance with completing the Illinois Department on Aging (IDOA) Benefit Access Program application in order to receive a discount on license plate fees and free rides on fixed-route transit systems.

Helps increase access to education and employment, among other supports. Services include:

-- Seeking expungements and sealing criminal records, restoring driver's licenses, and removing other barriers to employment, education and housing.

-- SNAP and TANF denials, calculations, overpayments and sanctions.

-- Special education, school discipline, and school enrollment issues.

-- Community Care Program and Home Services Program issues.

-- Tax disputes with IRS, including innocent spouse relief, identity theft, and collections.

Provides services and programs for Rochelle area senior citizens. Offers nutritious meal, meet with friends over coffee, play pool, play cards, take a computer, exercise, or a yoga class, join the quilting, crafting groups or the book club. Many other activities are available.

Offers information and assistance in applying for state benefit programs and Medicare counseling.