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Provides food pantry items.

Provides support and training through vocational, residential, and day services to persons with developmental disabilities and/or related conditions.

Offers health-related classes for patients and the general public. Classes offered include: prepared childbirth classes, Alzheimer's and dementia series, and CPR classes.

Promotes optimal health among county residents by preventing and controlling the spread of communicable diseases. The health department conducts investigations for those diseases reportable to the Illinois Department of Public Health.

Provides free income tax return preparation for taxpayers earning up to $67,000 annually. Helps working families take advantage of all eligible tax credits, including the Earned Income Tax Credit (EITC), Child Tax Credit (CTC) and education credits. Volunteers from the community help prepare basic, current-year tax returns for eligible taxpayers.

Tax preparation is offered primarily in-person by appointment, with an option for walk-in services at the Martin Luther King Community Center (Rock Island).

**Appointments for in-person filing are made online only, beginning January 20, 2026.**

To schedule an appointment (online only), visit the website. (www.unitedwayqc.org/programs/tax-assistance)

Appointments are available from February 2nd, 2026, through April 13th. (Hours vary by location)

Walk-in services at the MLK Center are available from February 3rd, 2026, through April 4th (appointments cannot be made for this location). Hours are Tue-Thu 5 pm-8 pm, Sat 9 am-12 pm.

Provides recipients with opportunities that will lead to paid employment and decrease dependency on assistance programs. Supportive services may include:

• Transportation
• Job readiness/work experience
• Job search
• Initial employment expenses
• Books/supplies
• Mandatory fees
• State ID required for participation in SNAP E&T activities

Works to ensure that people with intellectual and developmental disabilities achieve greater independence, personal choice, self-awareness, and wellness opportunities. 

Provides mental health services to assist children, adolescents, adults and seniors. Services are intended to treat a range of emotional and behavioral disorders, from short-term problems to the most disabling illnesses, including anxiety, child behavior disorders, depression, grief, panic disorders, phobias, and stress.

Oversees the election process, voter registration, maintains financial records for the county, maintains current real estate information and assessment maps.

Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1370 for a funeral and $686 for a cremation/burial.

Provides substance abuse/drug prevention education to schools, community groups and businesses. The programs include presentations on alcohol, tobacco and other drugs, peer helper training, conflict management training, and consultation on substance abuse issues. Programs are centered around healthy lifestyles and healthy choices. Mentoring program is also available.

Provides pharmacogenomics testing to individuals who are experiencing behavioral health issues that may require prescription treatment.

The PGX testing includes a genetics profile identifying indicators for successful medication treatment options that match with individual genetic makeup. The testing process will include a patient/provider wraparound model to improve care coordination, close care quality gaps, achieve treatment goals, gain control of chronic conditions, reduce hospitalizations and readmissions.

Members of the team may include primary care providers, psychiatrists, mental health therapists, service coordinators and others essential to the positive outcome of the individual.

Offers case management services to families with at least one child under the age of 18.  Case management works to help families reach stability. Goals created are client-oriented, and case managers connect clients to job training, health services, housing options, legal help, education, and more. 

Offers to match the caller’s legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller’s legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.

Assists veterans and their families in obtaining the local, state, and federal benefits that they are entitled to receive. This may include assistance in obtaining military records, compensation and pension benefits, education and retraining grants, health insurance, and veteran burial benefits.

Can also provide transportation for eligible veterans to the Veterans Administration (VA) for medical appointments.

Provides services to couples and singles in all three programs:

- Agency Assisted Adoption: Includes home study and collaborating with another agency to place through the partnering agency.

- General Domestic Adoption Program: Includes home study and placement of infants, also offer the Sayers Center program which seeks to find homes for African American babies and promote adoption awareness within the African American community.

- Intercountry Program: Includes home study and working with another agency internationally.

Provides guidance and support during periods of match and placement. Conducts post placement visits and reporting in accordance with the placing state or country's requirements.