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Provides child care assistance and referrals for clients. Offers training opportunities and technical assistance to child care providers, work to develop new child care options and assist employers in meeting their employees’ child care needs.

Provides engineering and design of County roadway projects, including local resurfacing and bridge replacement. The division is responsible for the maintenance of the County Secondary Road System, including ditch cleaning, roadway surface repairs, bridge and culvert repairs, and snow removal.

Provides information and assistance regarding programs and services available for older adults, individuals with disabilities and caregivers. 

In home personal care services (by private pay), such as meal preparation, light housekeeping, laundry, errands, etc.

Serves as a warming center during open hours.

Designed to help individuals optimize their personal and social competency to live successfully in the community. Activities include volunteerism, leisure and recreation, health and wellness, personal empowerment, access to the arts, making friends, pursuing hobbies, passions, and more.

State contracted agency providing jobs, education and training for people who have significant barriers to employment, have lost their jobs or are just entering the workforce. Helps ADC/TANF beneficiaries meet requirements so they may continue to receive benefits.

Enforce Human Relations Code:

Resolution of complaints of unlawful discrimination in employment, public accommodation, and financing based on race, color, religion, sex, sexual orientation, ancestry, national origin, age, disability, and matriculation. Formal conciliation is attempted to resolve complaints. Failure of conciliation may lead to a public hearing of the matter before either the Commission or a Hearing Officer appointed by the Commission.

Advise and Consult:

The Commission advises the Town Council and consults with other public officials, citizens or citizen groups on matters involving racial, religious, sexual orientation, or ethnic prejudice or discrimination and may recommend appropriate actions.

Community Outreach:

Co-sponsors the Annual Dr. Martin Luther King, Jr. Awards Luncheon and seeks other opportunities to publicize the Commission and its mission and role within the Town of Normal and with its citizens and guests. Learn more about the Human Relations Commission by visiting

Provides free programs and services to people impacted by cancer, which are offered from the point of diagnosis through early survivorship.  Services include:

- Medical Presentations

- Counseling and Social Work Services

- Survivorship Programs

- Support Groups

- Stress Management

- Touch Therapy

- Healing Through Art

- Wig Boutique and Beautiful You Workshops

- Nutrition Classes

- Mindful Movements

- Individualized Exercise Program

Non-residential level-4 outpatient substance abuse program which provides substance abuse counseling and relapse prevention program. Services are offered to individuals abusing substances or individuals who have been affected by someone else's use or abuse of alcohol or other drugs. The availability and accessibility of community-based services allows individuals to remain in their own environment while receiving services that meet their needs in the least restrictive environment.

Assists DCFS, law enforcement, and the States Attorney's Office in coordinating the investigation and prosecution of child sexual abuse/assault and/or severe physical abuse cases in McHenry County.

Provides the only approved site for forensic interviewing of child victims and provides advocacy for clients who may be involved in the judicial process. Also coordinates and provides advocacy for conducting specialized medical exams with qualified providers for alleged child victims of abuse.

Counseling (trauma based and abuse assessments) for survivors and non-offending family members is provided through a linkage agreement with a local agency of therapeutic services.

Services also include a crisis response through the McHenry County Crisis Line.

Provides housing counseling services to homeowners, renters, and potential homeowners. Services include homebuyer pre-purchase and post-purchase counseling and education, credit and budget counseling, debt counseling, rental/tenant counseling, and foreclosure prevention counseling.

Provides financial assistance (up to $125) to households with a termination notice on their water utilities. The assistance can be provided once per calendar year for eligible households. Households will still be responsible for a portion of the payment to Water Works. If you are not a Des Moines Water Works customer and have a termination notice. Call to see if any other assistance is available.

Provides a nutritious meal and reduces isolation of older persons by combining food with friendship, socialization, and nutrition education.

Collects property taxes, conducts annual tax sale for delinquent taxes, processes vehicle transactions, issues driver's licenses, and issues motor vehicle titles and registrations.