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County level services provide direct emergency economic aid for vital necessities to veterans, their widow, and dependents, according to their needs. Personal visits for assistance and claims to housebound veterans or dependents. Must have an honorable or under honorable conditions discharge from active duty or wartime service; must be a resident in Nebraska for the past one year and 6 months of that year in Thayer County.

State level services do not require wartime service. Assist in completing applications for the Nebraska Veterans Aid Fund, fee exempt fishing and hunting permits, applications to the Nebraska Veterans Homes, and waivers of tuition.

Federal level services provide and/or complete Veteran Administration forms for claims relating but not limited to service connected compensation, disability pension, widow's pension, burial allowance, grave markers/headstones, educational benefits, home loans, insurance, indebtedness, and character of service upgrades.

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response including on-site counseling, mental health evaluation, and assess the need for psychiatric hospitalization.

Offers individuals with a serious mental illness the opportunity to work in a supportive and therapeutic environment. Clients will be given an opportunity to learn vocational skills, earn money, improve self-esteem, learn to work with others in a cooperative effort, and improve chances for future competitive employment. Individuals learn office skills, light industrial skills such as assembling, packaging, and housekeeping.

• Ames - 3718 Lincoln Way, 515-292-8454, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Ankeny - 509 N. Ankeny Blvd, 515-963-0209, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Boone - 1504 S. Story Street, 515-432-7539, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Des Moines East - 3251 E. Euclid Avenue, 515-265-6650, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Des Moines Outlet - 6345 SE 14th Street, 515-285-5454, Mon-Sat 9 am-6 pm, Sun 12 pm-5 pm. 
• Indianola - 1510 N. Jefferson Way, 515-961-6400, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Johnston - 5355 NW 86th Street, 515-402-4169, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Marshalltown - 100 Lafrentz Drive, 641-752-2431, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Newton - 1118 1st Avenue E., 641-792-7472, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Ottumwa - 850 N. Quincy Avenue, 641-682-4704, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Urbandale - 4520 NW Urbandale Drive, 515-270-6631, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.
• Waukee - 170 Laurel Street SE, 515-987-1131, Tue-Sat 10 am-6 pm.
• West Des Moines Valley West - 1600 Valley West Drive, 515-225-1908, Mon-Thu 9 am-7 pm, Fri-Sat 9 am-8 pm, Sun 12 pm-5 pm.

Provides in-home assistance for the care of pets. Services available include walking pets, cleaning litter boxes, providing rides to the vet or groomer, administer pet medication, and other tasks needed for pet's wellbeing.

Provides community resource flyers and information offering referrals to programming. 

Provides nutritious lunches in a friendly environment. Each meal includes a combination of protein, vegetables, fruit, grain, and milk.

Menus are approved by a registered dietitian to ensure they meet 1/3 of the daily recommended intake of essential nutrients.

Provides employment services to individuals with disabilities. Services may include Job Development and Job Coaching.

Case management, client needs assessment, goal setting/plan development, and assistance to stabilize housing for individuals and families. Services vary and may include assistance with rent, utilities, rental and/or utility deposits, depending upon verification of need and progress being made on goals.

- Limited funding is available and only offered during certain times of the year.

Low-income public housing program.

Community based residential programs for persons with intellectual disabilities over 16 years of age; private and state placements; teach daily living, hygiene, cooking, independent living skills, and mobility skills.

Prevocational services for persons with intellectual disabilities.

Job skills and job placement.

Day services for persons with multiple/severe disabilities.

Provides a shopping card to eligible families to purchase a new pair of shoes for children at the start of the school year. Only available during the summer months before school starts.

Offers interpretation and translation services by 130 interpreters, covering 60 different languages. Free 24/7 Statewide Emergency Interpretation Hotline in 220 languages. Landlords - offers a free phone interpretation hotline to help landlords and limited-English-speaking tenants communicate better during challenging conversations (Rent and lease negotiations, lease terminations, maintenance notifications and repairs). The Housing Interpretation Hotline is available 24/7 and offers over 150 languages.

To get connected to a Housing Interpreter - call the number, dial extension 5, answer a short series of questions about the situation, enter the company code "7092", then wait to be connected to an interpreter.

EMERGENCY MEN'S HOUSING: Overnight housing is available for single men. At 9 pm each evening, the gymnasium converts into a sleeping space. The gym can accommodate up to 45 men, but solutions can be made if there are more. Guests have a designated space within the gym, a mattress, bedding and pillows, towels, and basic supplies. A locker and tub are also assigned for storage of personal items. Overnight housing guests share a day room, bathroom, and laundry. This short-term overnight shelter is designed to help guests transition in to on-site apartment living while securing an income source. The following is available to guests of MCSA: 24-hour staffing assistance; Food, clothing, and other basic need items; Educational opportunities and support programs; Gymnasium access; Computer access. Check-in for Overnight Housing is available daily from 6 am until 10 pm. Identification will be requested at the time of check-in. EMERGENCY FAMILY AND SINGLE WOMEN'S HOUSING: The Family & Individual Housing Units provide a secure living space for families with children and single women.  Eight private rooms are available, and accommodations can be made for any size family.  Each unit includes beds, bedding, pillows, towels, and basic supplies.  Additional beds or cribs are available as needed. The units share a large open living space, kitchenette, bathroom, and laundry.  Space is always available for those in Muscatine County who need a place to stay.

Issues permits for construction or building projects. This also includes permits for signs such as billboards. Can also issue permits for the move of houses, street occupancy, zoning services, tower registration, family daycare registration, licenses for electrical, heating, air conditioning, and plumbing.

General medical care for all. Services include:

- Audiology.

- Family medicine.

- ENT.

- Gastroenterology.

- Internal medicine.

- Pediatrics.

Assists Nebraskans who are 60 years and over or have a disability and/or their representatives in accessing services and supports to allow the person to live as independently as possible.

Staff are available by phone or in person to assist in accessing resources based on the person’s needs and preferences. This may include providing information and referrals for services such as housing, personal care, transportation, food and nutrition, public benefits, therapies, employment, etc.

Provides a socially active program with activities that are designed intentionally to stimulate cognitive abilities in order to maintain and potentially improve memory. Also provides physical exercise to improve an individual's health and quality of life.

Clients are offered door-to-door transportation and buses are staffed with drivers and aides certified in First Aid and CPR. Additionally, a light breakfast and full lunch are included in the day’s program. Participants can attend one day or up to five days per week, depending on their schedules and needs.

Serves individuals with:

-- Alzheimer’s disease.

-- Neurocognitive illnesses.

-- Dementia.

Provides statistical and performance data to the Illinois Department of Revenue, technical advice and information to the township assessors, and has the application for General Homestead Exemption for Single-Family Dwellings Subject to a Lease. 

Provides health care and supportive services to seriously ill individuals and their families. Emphasis is on pain and symptom control so the patient may live their last months and weeks in comfort with dignity. The majority of patients are cared for in their own homes, but hospice care is also available in long term care facilities, hospitals or at the Kavanagh House in Des Moines or EveryStep Greater Regional Hospice Home in Creston.

Offers this program to children who are in foster care or who have been adopted from foster care. The Clothing Closet is free to children who qualify.