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Connects youth and families with resources and support.

Navigators are able to “fill gaps” for families by connecting them with local resources and/or through flexible funding for needs such as rent, utilities, transportation, and more.

Community Response is designed to reduce unnecessary involvement of child welfare and juvenile justice while increasing community supports for youth and families.

Coordinates existing resources and matches participants with resources to solve an immediate need.

Offers for rent or purchase a variety of home medical equipment, orthotics and respiratory therapy equipment. 

Offers the Adventure Pass program allows library card holders to check out free passes to local attractions. Current destinations include Blank Park Zoo, Science Center of Iowa, Reiman Gardens, and the Des Moines Children’s Museum. Passes may be shown by printed copy or digital confirmation, and each pass admits up to four people, including two adults and two children. Visit the Iowa Adventure Pass website for additional pass availability, details, and instructions.

Mission is to promote high quality early learning for all children birth through age eight by connecting practice, policy and research and advance a diverse dynamic early childhood profession and support all who care for, educate and work on behalf of children. Offers a statewide website, advocacy and public awareness, Week of the Young Child activities, annual training institutes, program/staff support, chapter development support and a connection to the National Association for the Education of Young Children. T.E.A.C.H. (Teacher Education and Compensation Helps) Early Childhood IOWA is a scholarship program designed to provide educational scholarships for those working with young children. This program provides a variety of financial support as well as one-on-one guidance and support through the process. CHILD CARE WAGE$ IOWA (WAGE$) is a salary supplement program that awards financial stipends to those working in the early care and education field who have already obtained some level of formal education and have worked in their child care program for at least 6 months.

Offers to help children in grades 4-12 develop knowledge and skills. Services include learning about citizenship, leadership, cooking, arts and crafts, mechanics and technology, horticulture, agriculture, and other subjects. To teach young people about these subjects, the 4-H program uses the learn-by-doing method of instruction.

Provides plans, prepares, and responds to public health emergencies that may affect and could harm the community. Examples of such public health emergencies include pandemic flue, food-based diseases, natural disasters, hazardous releases, and terrorism. Before, during, and after major disasters, the Franklin-Williamson Bi-County Health Department (FWBCHD) works in a variety of wars, in a coordinated response, to protect residents.

Offers library services to everyone and programs for youth including story times. Items that may be borrowed from or used in the library include DVDs, large print materials, audio books, magazines, and newspapers. The library also provides access to computers, WIFI access available, reference, and information services.

Library services.

Wireless internet access.

Bookmobile.

Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Educational presentations on tobacco, second hand smoke, smoke-free living, quitting smoking, and Latino specific information. Apartment tenant assistance to make apartments smoke-free, as well as technical assistance to property managers/landlords to increase smoke-free housing options within their properties.

Tobacco cessation counseling and treatment.

Women's tobacco educational support group in English and Spanish (Latinas, Tabaco, y Cancer group).

Offers therapy that incorporates the use of horses experientially for emotional growth and learning. 

Provides an outreach programs seeking to assure that limited-English-proficient immigrants and refugees eligible for WIC and SNAP benefits can successfully access these programs administered by IDHS.

The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) administers this program through a network of community-based partner agencies.

Food distribution program with a goal to remove barriers for people to equitably access and consume more local foods and vegetables. Additionally, nutrition education and cooking demonstrations are offered to participants to provide support for families and individuals.

Tiered pricing is available for prepared meals and Community Supported Agriculture, with options for market rate, SNAP match, and no cost qualifications are available for prepared meals and Community Supported Agriculture. Meals and fresh produce are distributed weekly or bi-weekly and are available for pick up; delivery may be available for people without reliable transportation.

Drive through food pantry, with food put into back of car. Most months include fresh garden produce.

Toys for Tots holiday program, providing gifts for children. For Christmas 2025: The Toys for Tots Application is open from October 1-November 17, 2025.

Apply online. You will receive a letter/voucher if you are accepted into the program. Heartland United Way works in partnership with the US Marine Corp each year to offer the Toys for Tots program. Children must be age 12 or younger and reside in the household.

Offers recovery home and halfway house options for sober living that help teens, young adults, and adults ease the transition from treatment to everyday life. The program begins with the development of an individualized recovery plan, followed by daily support from a specialized team. Daily schedule and activity accountability and 12-Step meetings add an additional layer of support as clients embrace skills such as:

- Creating a healthy routine;

- Practicing positive coping skills;

- Writing a resume/interview preparation/career coaching;

- Managing personal finances, and more.

Benefits include a structured environment and peer support. Also offers connections to individual and group therapy, as well as life skills training and other educational programs.

Offers comprehensive services to support individuals affected by domestic violence, sexual assault, dating violence, stalking, and homelessness. Services include crisis intervention counseling, legal, medical, and personal advocacy, safe shelter, safety planning, transitional and emergency housing, and community education and outreach. 

Specialized programs address domestic violence intervention, helping offenders understand and take responsibility for their actions, develop healthy relationships, and learn conflict resolution and stress management skills. 

Advocacy is provided with landlords, schools, employers, and other professionals to secure rights, prevent eviction or utility shut-offs, and ensure safety. 

Child-focused initiatives include sexual assault prevention programs that educate children about personal boundaries, recognizing inappropriate behavior, and seeking help, as well as support groups for individuals affected by child abuse, offering emotional support, resources, and information. CIAC staff and volunteers travel to meet victims to accommodate their needs. All services are free, voluntary, confidential, and available to all without discrimination.

Provides supports and services for families to help their children meet developmental milestones.