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Offers free legal advice to the victims of the April 26 and May 21, 2024 severe storms who are experiencing legal problems due to the storms. Legal problems may include issues such as: FEMA denials, problems with insurance, landlord/tenant issues, unemployment benefits or denials, employment issues, contractor issues and identity theft. After calling 1-866-761-4692, callers will be connected to the Hotline voicemail. Callers should leave their name, phone number, brief description of their legal problem, and whether the issue is urgent. Callers will receive a call back from an experienced Iowa Legal Aid staff member to go through a screening. Callers who meet Iowa Legal Aid’s guidelines will be connected with an Iowa Legal Aid attorney.

Emergency operations center for the County, which handles emergency response incidents, including accidents, fires, floods, storms and other disasters. Also responsible for requesting federal assistance after a disaster.

Provides a confidential, 24/7 crisis intervention for runaway and homeless youth and their families via phone, chat, email, text, and bulletin board. Referrals, conference calling with a parent upon youth's request, conflict mediation, and information hotline. Free bus tickets home to family or shelter for qualified youth ages 12-21. Call or text 1-800-RUNAWAY (786-2929) or visit www.1800runaway.org

HOME FREE PROGRAM: In partnership with Greyhound Lines, Inc., NRS helps reunite qualified runaway youth ages 12-21 with their families, or alternate living arrangement through a free bus ticket home. Youth must call 1-800-RUNAWAY (786-2929) to start the process.

Let’s Talk: Runaway Prevention Curriculum:

A free 14-module, interactive prevention curriculum that is available in English and Spanish. This evidence-based tool builds life skills; increases knowledge about available resources; educates about alternatives to running away; and empowers youth to access and seek help from trusted community members.

Offers FIP (Family Investment Program) a cash assistance program for children and their families who have low income, also available to relatives caring for children whose parents are not in the home. The goal of FIP is to help families leave poverty and become self supporting, can participate for up to 60 months. FIP is Iowa's Temporary Assistance for Needy Families (TANF) program.

Provides record keeping of all Civil, Probate, Traffic, Criminal, and Juvenile cases filed through the Clerk's office. Also collects and disperses all monies ordered to be paid by the court.

Offers SERVSAFE® classes for food service professionals, providing comprehensive training on food hazards, proper food handling practices, and regulatory requirements to ensure food safety and prevent foodborne-illness outbreaks. 

Provides a service center for businesses across the state of Iowa. It receives registration filings and other public documents for business and nonprofit entitles doing business in Iowa. The division also receives documents related to Uniform Commercial Code and mechanic's liens, issues notary public commissions, and processes thousands of corporate and commercial documents. The office is dedicated to making government more business friendly. In 2018, the Fast Track Filing system was launched, providing Iowa's business community with instantaneous, 24-7 service and streamlined processes. 

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers homemaker assistance, and personal grooming services are available to assist the caregiver as needed. Services such as bathing, dressing, hygiene, companionship and conversation, engaging in activities, exercising and taking walks, running errands such as picking up prescriptions, meal planning and preparation, light housekeeping and laundry, transportation and accompaniment to outings and appointments and more.

Provides mental health treatment and residential services for adults with chronic mental illness. Residential services are available for 30 adults in two professionally staffed residential facilities located in Des Moines. The agency provides skills training, to assist the individual to live in the least restricted living environment.

Offers MEDICAID (Medical Assistance) to people who are low income and aged (65 and older), disabled (including blindness), women needing treatment for cancer or pre-cancerous conditions of breast or cervix (who have been screened and diagnosed through the Breast and Cervical Cancer Early Detection program and who do not have credible health insurance coverage), children under 21 years of age, pregnant women, parents or other caretaker relatives of children under age 18 (or under age 19 if they are attending secondary school and are expected to graduate before age 19). Medicaid will pay the costs of Health care, Dental care, In-home health care, Nursing facility care or Residential facility care.

Provides options to help seniors stay in their homes as long as possible.  Meets with families to do in-home assessment to determine what services may be needed.  Services may include help with meals, home delivered meals, handyman services, personal care, transportation or medical or legal issues.  

Services include:

Licenses and Permits: driver's licenses, motorcycle licenses, chauffeur's license photo identification ($5) and permits for commercial licenses are obtained at this site. The Iowa driver's license knowledge examination is printed in the following languages: Albanian, Arabic, Bosnian, Burmese, Cambodian, Chinese, English, French, German, Greek, Hebrew, Hmong, Italian, Korean, Laotian, Polish, Portuguese, Russian, Somali, Spanish, and Vietnamese. Individuals may consult with their local driver's license examiner if special translation arrangements are needed.

REAL ID can be obtained at the DOT office. Beginning October 1, 2020, TSA will require that you show a REAL ID-compliant license or ID to go through airport security. The REAL ID will also allow entrance into Federal or nuclear facilities. Documents required include proof of identification (official birth certificate with a seal, valid U.S. passport, or most recent U.S. Citizenship and Immigration Services immigration or refugee document), proof of social security number (social security card or W-2/1099), proof of residency (2 items showing your name and address where you live, no PO boxes e.g. utility bill, credit card bill statement, pay stub), proof of any legal name changes (marriage certificate, divorce decree, court order under petition for name change).

ONLINE RENEWAL system allows U.S. citizens to view their driving record and renew their license online (open to older adults ages 70 and older, must have a valid driver's license, must not have any medical/vision conditions that may impact ability to drive and must have same address and name) https://mymvd.iowadot.gov/Account/Login

HIGHWAY HELPER, call 9-1-1 COMMERCIAL VEHICLE INFORMATION - 800-925-6469 (toll free in Iowa) TRUCK PERMITS - 515-237-3264 PUBLIC TRANSIT - 515-239-1875 or www.iatransit.com AVIATION - 515-239-1691 or www.iawings.com RAIL - 515-239-1052 or www.iowarail.com BICYCLISTS - 515-239-1713 or www.iowabikes.comMULTI-USE TRAILS - 515-233-7733 or www.iowabikes.comWATERWAYS - 515-239-1653 or www.dot.state.ia.us/barge.htm

Offers school bus driver training and refresher courses.

Provides eligible homeowners with assistance with minor repairs to improve safe housing.

Provides a sex education curriculum geared to decrease teen pregnancy, sexually transmitted infections (STI), and HIV.

Provides an access point for the community's homeless veterans. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Offers to assist older adults with multiple long-term care needs who wish to remain safely and comfortably independent in their own homes. Services include a comprehensive assessment of need, care planning, and the ongoing assistance of a case manager to initiate and monitor home and community-based services.