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Provides rental assistance for affordable, safe, and sanitary housing to qualifying families with a disabled person living in the household. Provides gap assistance to families waiting for a Section 8 Housing Choice Voucher.

Provides a small group where teens can talk about their feelings, struggles, and achievements. A safe place where youth can be heard and know they are not alone.

Enforce Human Relations Code:

Resolution of complaints of unlawful discrimination in employment, public accommodation, and financing based on race, color, religion, sex, sexual orientation, ancestry, national origin, age, disability, and matriculation. Formal conciliation is attempted to resolve complaints. Failure of conciliation may lead to a public hearing of the matter before either the Commission or a Hearing Officer appointed by the Commission.

Advise and Consult:

The Commission advises the Town Council and consults with other public officials, citizens or citizen groups on matters involving racial, religious, sexual orientation, or ethnic prejudice or discrimination and may recommend appropriate actions.

Community Outreach:

Co-sponsors the Annual Dr. Martin Luther King, Jr. Awards Luncheon and seeks other opportunities to publicize the Commission and its mission and role within the Town of Normal and with its citizens and guests. Learn more about the Human Relations Commission by visiting

Provides older adults, seniors, caregivers, and families with finding any type of senior housing. Advisors refer to supportive businesses and organizations such as elder law attorneys, ombudsman, counselors, home care agencies, APS, Medicare experts, etc. Advisors offer referrals for independent living, assisted living, retirement living, senior living apartments, Alzheimer's care, memory care, dementia care, CCRCs, skilled nursing facilities (nursing homes), home care services, home services, rehabilitation, group homes, and emergency placement based on the needs of the client. 

Provides various immigration services, including:

- Adjustment of status applications.

- Employment authorization cards.

- Consular process.

- Temporary protected status.

- Citizenship.

- DACA (Deferred Action for Childhood Arrivals).

- Advocacy.

- Emergency food pantry.

- Interpretation and translation of written communications.

- Asylum applications.

- Temporary Protected Status (TPS) applications.

Provides a weekly warehouse grocery store pantry. Available pantry items may include, perishable food products, non-perishable food products, fruits, vegetables, breads, toiletries, cleaning products.

Provides two service days each year where staff and students volunteer to assist Decorah community residents with household and yard chores. There is one day provided each spring and one day each fall.

Provides a broad range of accessible, effective and quality programs to address a variety of ongoing and emerging individual and community needs. Includes:

- Member Services.

- Youth Programs.

- Healthy Living.

- Aquatics.

- Summer Camps.

Online resource for renters and property providers.  Individuals can search for affordable, accessible, and market-rate housing.

Provides experiential learning to a diverse, urban-based population through classroom-based leadership curricula, challenge-course programs, and front-country expeditions. Activities include teambuilding, indoor and outdoor rock climbing, mindfulness, canoeing, biking, camping and high and low ropes challenge courses.

Provides home care services for individuals transitioning home from the hospital or rehabilitating after an injury or surgery. Services include skilled nursing care, infusion and IV therapy, physical therapy, speech therapy, occupational therapy, home medical equipment, wound management, and pediatric care. 

Counselors are present at various locations around the community. Visit website for a current listing.

Crisis intervention for individuals who are experiencing a personal or family crisis.

Professional consultation offers guidance to parents or other family caretakers, and church clergy or their staff seeking solutions for those in need.

Assessment, individual and family therapy counseling to address social, emotional, behavioral, or mental health issues.

Marital and family counseling to promote understanding, communication, cooperation, and joint resolution of problem issues.

Educational programs enhance awareness of mental health issues, increase informed choices and actions, prevent problems, increase community support, and initiate positive change.

Thanksgiving 2025

Offering a thanksgiving community meal on Thanksgiving Day 11 am-1 pm.

Christmas 2025 

Offering Christmas assistance through the angel tree program, for registering in person must visit main office on November 4th, 5th, and 6th. May register online on November 13th. 

To register, you will need to bring: photo I.D. and social security card for head of household, and social security card for household members ages 13 and older, birth certificates for each child ages 0-12; current piece of mail from the last 30 days proving they live in Jasper County and a working phone number. Christmas food and toy distribution are for families with children from newborn to 12 years old

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response and offer on-site counseling, mental health evaluation, and assess the need for psychiatric hospitalization.

Provides support to individuals, family members, and/or significant others in making informed care choices based on the individual's needs, preferences, values, and circumstances. Services may include offering information and guidance about Medicaid eligibility, application processes, managed care options, covered benefits (including long-term care and home and community-based services), co-payment procedures, Medicaid spend-down requirements, and the connections between Medicaid and Medicare. Assistance may also include addressing questions about Medicaid services for individuals with disabilities, enrollment support, and referrals to Medicaid-approved providers.

Provides one-on-one appointments with volunteer styling consultants to help women choose a complete interview outfit in an inclusive, body-positive, and accessible setting. Provides styling support for internships and jobs after employment is secured.

Provides temporary pet food assistance, to help a family keep their pet when they are struggling to make ends meet and are at risk of needing to give up the pet.

Food is available once per month.