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- Emergency Assistance: Financial assistance to alleviate a life-threatening circumstance or meet an expense which jeopardizes employment. Individuals can receive Emergency Assistance only once a year. Applicants may be eligible for rent and utility assistance though this program.

- General Assistance: Financial assistance to meet basic needs. Provided every month but subject to work requirements.

Thanksgiving Baskets: No Thanksgiving baskets this year for 2025. Registration is now closed. 

Christmas Toy Registration (Angel Tree) For families with children 0-15 years old: Registration is online for Christmas 2025. Applicants must register between October 27th through November 30th, Mon-Fri 9:30 am-11:45 am and 1 pm-4 pm.

Offers, as resources allow, to help refugees and asylees reach economic self-sufficiency and to them with any problems, interests and concerns they may have. The Bureau of Refugee Services works to serve as a central clearinghouse in order to refer refugees and asylees to any resource necessary and available to them. The Bureau is the service agency for all refugees enrolled in FIP, the state welfare reform program. Now offering a Commercial Drivers License (CDL) program. This program will help participants prepare for the class, enroll into the DMACC CDL program at no cost, and obtain a job after completion. Participants will also qualify for “Jump Start” training specially designed to help English Language Learners.

Provides an online resource to help Illinois residents find all local food resources in one spot through a website called "EatMoveSave." Resources include food pantries, SNAP and WIC offices, senior food resources, school and summer meal sites, farmers markets, and grocery stores. Offers a variety of health and nutrition education programs for the community, including the expanded food and nutrition education program. Services may also include the supplemental nutrition assistance education program (SNAP-Ed) for low-income families.

Local city offices.

Provides training and technical assistance to refugees who desire to start a business as licensed in-home child care providers.

Provides a client choice food pantry with non-perishable canned goods (vegetables, soups, beans), rice, cereal, pasta, juice, and occasionally, household items, such as toilet paper and soap. Also offers pet food, breads, meats, and fresh produce when we can, and vouchers for Hinckley Fresh Market to local residents.

When donations are received, can offer school supplies and household supplies (toilet paper, soap, etc.).

Offers the Adventure Pass, a program designed to help individuals and families check out area attractions for free. The pass can be checked out with a library card and allows free admittance to the Blank Park Zoo, Science Center of Iowa, Greater Des Moines Botanical Garden, Reiman Gardens, Museum of Danish America, and Des Moines Children's Museum. The Adventure Pass must be printed when presented upon admission into the attractions along with a photo ID.

Provides staff that work one-on-one with children and adults with intellectual disabilities to help them achieve their own goals of independence. Services may include learning how to cook, clean, go grocery shopping, be safe in their community, manage their checkbook, or communication skills.

Provides:

- Applied Behavior Analysis (ABA) therapy.

- Social skills groups.

- Individual and family therapy.

- Parent and community trainings.

- Autism resources.