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Offers, as resources allow, to help refugees and asylees reach economic self-sufficiency and to them with any problems, interests and concerns they may have. The Bureau of Refugee Services works to serve as a central clearinghouse in order to refer refugees and asylees to any resource necessary and available to them. The Bureau is the service agency for all refugees enrolled in FIP, the state welfare reform program. Now offering a Commercial Drivers License (CDL) program. This program will help participants prepare for the class, enroll into the DMACC CDL program at no cost, and obtain a job after completion. Participants will also qualify for “Jump Start” training specially designed to help English Language Learners.

Provides workshops that help individuals develop skills and use tools to support wellness and make healthier choices. Services include Wellness Recovery Action Plan (WRAP) workshops, SMART Goals classes, and follow-up support. WRAP helps individuals create a daily wellness plan, identify challenges that may affect goals, and develop strategies to stay on track. SMART Goals classes help individuals create specific, measurable, achievable, realistic, and time-bound goals.

Provides research-based strategies to support the holistic development of the young child. Offers information and/or classes about parenting, grandparenting, discipline, child care selection, children and divorce, and money management.

Offers online professional development for early childhood professionals.

Provides comprehensive insurance counseling for Medicare or Medicaid eligible beneficiaries and their caregivers who may be new to or have questions about Medicare and Medicaid. Can also provide information and guidance to those who need assistance with claims and appeals, choosing appropriate health insurance coverage, subsidies or Medicaid to help afford Medicare premiums and copay costs.

Congregate Meals - All participating senior centers participate in both congregate meal and home delivered meal programs to help ensure the basic wellness of seniors. For those lacking a proper nutritious meal or unable to obtain meals by normal means, call the local senior center for assistance.

Provides health legal services that helps individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed. Can also assist with medical assistance denials, terminations, spend down issues (Medicaid, Medicare), establishing powers of attorney, nursing home discharges, helping family members obtain guardianship or other legal authority to care for loved ones, and helping people with HIV/AIDS obtain care and services.

Offers behavioral health services to any child or adolescent in need. Services include psychiatry/medication management, individual therapy, family therapy, substance use disorder services/addiction treatment, crisis services (24/7 Crisis Line, Mobile Crisis, CSCBS), case management, peer support, care team/specialized services, and school-based services (where applicable).

Connects interested community members with opportunities for volunteer service. 

Provides individual, couples, and family therapy, as well as mental health evaluations, psychiatric medication evaluations and management. Therapeutic teams partner with clients to achieve goals related to mental health issues, including anxiety, depression, trauma, anger, relationship problems, behavior problems, personality disorders and chronic mental illness.

Outpatient assessments, referrals, intensive outpatient treatment, and peer support related to substance use. Through these interventions, the client with a substance abuse issue learns their issues are not unique and can be addressed. Family and loved ones are also taught coping skills to assist them in supporting the user build a healthier lifestyle.

Level I Outpatient Therapy provides professionally directed evaluation, treatment and recovery services for individuals experiencing a substance use disorder. Treatment services are provided in group or individual sessions or a combination of both, depending on an individual’s needs. Treatment typically lasts 12 weeks.

The Intensive Outpatient Program (IOP) is a group-focused, non-residential program for adults 19 and older. IOP is more in-depth than traditional outpatient treatment services, offering a minimum of 10 hours of treatment per week. IOP typically lasts six to eight weeks. Intensive groups meet for three-hour sessions, three days a week. Each participant must also attend at least one additional individual or family session each week. Services are available days and evenings.

Substance Use Evaluations are specialized assessments used to clinically determine possible substance use issues, with recommendations for an appropriate level of care if determined to be medically necessary.

Offers HAWK-I which provides the CHIP benefits (Children's Health Insurance Program) which offers health care insurance coverage for Iowa children in families with limited incomes. Depending on the size of the family Hawk-I is from free to no more than $40.00 per month; See website for income guidelines.

County level services provide direct emergency economic aid for vital necessities to veterans, their widow, and dependents, according to their needs. Personal visits for assistance and claims to housebound veterans or dependents. Must have an honorable or under honorable conditions discharge from active duty or wartime service. Must be a resident in Nebraska for the past one year and 6 months of that year in Dawson County.

State level services (do not require wartime service) assist in completing applications for the Nebraska Veterans Aid Fund. Fee exempt fishing and hunting permits. Applications to the Nebraska Veterans Homes. Waivers of tuition.

Federal level services provide and/or complete Veteran Administration forms for claims relating but not limited to service connected compensation, disability pension, widow's pension, burial allowance, grave markers/headstones, educational benefits, home loans, insurance, indebtedness, and character of service upgrades.

Provides information regarding healthcare emergency preparedness plans and preparedness activities for the Cass County Emergency Response Coalition. Also provides personal and family emergency preparation information.

Senior Employment Specialist Program helps older adults find employment and job training programs. Senior Community Services Employment Program provides unemployed, low-income older adults with part-time jobs working in local nonprofit, government, and faith-based agencies providing services in the community.

Provides refugee services that include:

• Connecting senior refugees to community resources

• Culturally and linguistically appropriate mental health services, available statewide by telehealth

• English classes

• Community gardening and small farm business programs

• Child care business training in Polk, Buena Vista, Black Hawk, Scott, and Woodbury counties

• An Individual Development Account program with financial education and matched savings, available statewide

• Direct and financial help to foreign-born victims of human trafficking statewide

• Support for unaccompanied children and youth from Central America who want to connect with family in Iowa, available statewide

• Business training and technical help in central Iowa

• A Volunteer Income Tax Assistance (VITA) program

Provides a free medical clinic for anyone who are uninsured and under insured. Services include illness/minor injury care, well child exams, school/sport physicals, employment physicals, lead testing, patient assistance program enrollment, transportation, chronic disease management, diabetes/blood glucose testing, and high blood pressure testing.

Provides vital records for birth, death, marriage, and civil union. Maintains property tax information, serves as the election authority, supports the county board, and assists in managing court cases by maintaining court files, records, and exhibits, handling financial matters, and providing administrative support.