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Provides a variety of services for children and families in order to support and facilitate recovery for mental illness, trauma, disruptive behavior disorders, family relationship problems, and school issues. Services include individual therapy, family therapy, parenting education and skill building, group therapy, consultation to schools and other agencies and psychiatric services.

Provides housing for persons living with substance use disorder and/or serious mental illness.

Residents benefit from skills training, medication management, counseling, substance use treatment, social programing, recreation, case management, and community support.

Links residents to community resources and transportation, advocate for clients' rights, help with resumes and job searches, and provide financial assistance for buying furniture and supplies.

Housing types include supervised and supported.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers both short and long-term experiences for youth. Short-term experiences include afterschool programs, camps, school-sponsored activities, conferences, and other events. Long-term experiences include learning communities in agriculture such as county clubs.

Provides assistance with a voucher for individuals or families that have an immediate need for rent assistance.

Volunteer Income Tax Assistance (VITA) offers free tax preparation and electronic filing for low- to moderate-income Iowans, starting February 2026. Certified community volunteers prepare taxes with computer software and help with special tax credits such as the Earned Income Tax Credit (EITC), Child Tax Credit, and Credit for the Elderly or Disabled. 2026 Extension Supported VITA Locations

- Allamakee County | Decorah | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Black Hawk County | Waterloo | By appointment only, call 319-296-4278 to make an appointment

- Cass County | Atlantic | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Cerro Gordo County | Mason City | By appointment only, call 641-423-0844 to make an appointment

- Chickasaw County | New Hampton | By appointment only, call 641-394-2174 to make an appointment

- Clay County | Spencer | By appointment only, call 712-262-2264 to make an appointment

- Clayton County | Elkader | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Dallas County | Perry | By appointment only, call 515-490-2298 to make an appointment

- Fayette County | Oelwein | By appointment only, call 563-425-3331 to make an appointment

- Howard County | Cresco | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Kossuth County | Algona | By appointment only, call 515-295-2469 to make an appointment

- Madison County | Winterset | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Mitchell County | Osage | By appointment only, call 641-732-5574 to make an appointment- Poweshiek County | Grinnell | By appointment only, call 641-623-5188 to make an appointment

- Tama County | Toledo | By appointment only, call 641-484-2703 to make an appointment

- Warren County | Indianola | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Winneshiek County | Decorah | By appointment only, call 563-277-7246 or email [email protected]

Distributes NARCAN to those in need when harm reduction measures are needed. 

Provides abuse and crisis intervention services to those going through a domestic violence, sexual assault, stalking, or sex trafficking situation. Services include emotional support and crisis counseling, lethality assessment and safety planning, case management, children's advocacy, short term mental health counseling, health care navigation, and a support group.

Also offers:

- Emergency shelter, including pet friendly shelter.

- Transitional Housing.

- Rapid Rehousing.

Tax preparation offered free to low and moderate income individuals starting late-January, 2026. Appointments are available starting February-March in Ottumwa, Albia, and Fairfield. First appointment is an intake interview. Services may also assist with prior year filings and post-deadline return.

Offers MEDICAID (Medical Assistance) to people who are low income and aged (65 and older), disabled (including blindness), women needing treatment for cancer or pre-cancerous conditions of breast or cervix (who have been screened and diagnosed through the Breast and Cervical Cancer Early Detection program and who do not have credible health insurance coverage), children under 21 years of age, pregnant women, parents or other caretaker relatives of children under age 18 (or under age 19 if they are attending secondary school and are expected to graduate before age 19). Medicaid will pay the costs of Health care, Dental care, In-home health care, Nursing facility care or Residential facility care.

Offers MEDICAID (Medical Assistance) to people who are low income and aged (65 and older), disabled (including blindness), women needing treatment for cancer or pre-cancerous conditions of breast or cervix (who have been screened and diagnosed through the Breast and Cervical Cancer Early Detection program and who do not have credible health insurance coverage), children under 21 years of age, pregnant women, parents or other caretaker relatives of children under age 18 (or under age 19 if they are attending secondary school and are expected to graduate before age 19). Medicaid will pay the costs of Health care, Dental care, In-home health care, Nursing facility care or Residential facility care.

Offers a food pantry once per calendar month for a 3-day food supply measured by family size. The food follows a healthy food guideline. Select which food items with the choice pantry service model. Daily food items may be available to anyone, first come first serve, during regular pantry hours. 

Provides a food pantry to those in need. Partial orders are available at the pantry's discretion.

Offers all DHS offices across the state during open hours for people to use as a warm/cool place to stay.

Offers all DHS offices across the state during open hours for people to use as a warm/cool place to stay.

Offers peer-led support in both one-on-one sessions and group recovery settings, helping participants build foundations for sustained sobriety. Peers help with support and bring real-life experiences to help guide individuals through every stage of their addiction recovery.

Can also provide Drug Court Support Services where Recovery Specialists work in close partnership with local Southern Illinois drug courts to provide vital support to individuals navigating both the judicial system and the recovery process. Will assist participants throughout the court-mandated recovery programs.