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DCFS has the primary responsibility of protecting children and strengthening families through the investigation and intervention of suspected child abuse or neglect by parents and other caregivers.

DCFS links families with community services to address struggles families are having, offers preventative services to referred families in an attempt to keep family units together to address findings of abuse/neglect, and works with families who have children under the legal custody of DCFS while working to reunify families when possible or provide a permanent home for children.

As part of its duties, DCFS also licenses and monitors all Illinois child welfare agencies, child care agencies, domestic and international adoption providers, and group homes in the state.

DCFS has the primary responsibility of protecting children and strengthening families through the investigation and intervention of suspected child abuse or neglect by parents and other caregivers.

DCFS links families with community services to address struggles families are having, offers preventative services to referred families in an attempt to keep family units together to address findings of abuse/neglect, and works with families who have children under the legal custody of DCFS while working to reunify families when possible or provide a permanent home for children.

As part of its duties, DCFS also licenses and monitors all Illinois child welfare agencies, child care agencies, domestic and international adoption providers, and group homes in the state.

Provides services to individuals with mental health issues. Services include case management, counseling, prescription administration and representative payee services.

Provides programs for after school and summer. 

Provides community based services to individuals with developmental, intellectual, or severe mental illnesses. The program focuses on goal-oriented, individualized and accessible support to improve self-sufficiency so that people can achieve recovery outcomes, personal growth and decreased need for costly institutional care. Services can include building living skills and learning how to navigate the community and services that are needed. 

Offers early childhood preschool programs, Head Start and Early Head Start, in both a center and in-home based settings. Programs are offered for free to eligible families who have children six-weeks to four-years-old.

Offers job training and certified skills that lead to long-term employment for individuals ages 18-25. Job training is in the fields of Certified Nursing Assistants, Paramedics, or trades workers (construction, plumbing, electrical, etc.). Participants learn specialized skills and earn certifications for in-demand careers. 

Provides personal hygiene or care items such as soap, shampoo, toothbrushes and diapers when available. Can be used once per month.

Senior center providing a variety of social, educational, support, and wellness programs and activities designed for adults ages 50+.

Weekly activities include band, chorus, cards, painting, ceramics, computers, bingo, and trips in the community.

Congregate meal served Mon-Fri 11:30 am-12:30 pm in conjunction with Milestones Area Agency on Aging.

Styling Salon by appointment only.

Provides crisis intervention services for children and youth. Crisis services include short-term stabilization where a child is at risk of self-harm, or harming others, individual and family psychotherapy/counseling, mental health assessment, case management and resource linkage assistance, and psychiatric services.

2025 Information:

Registration during regular food pantry hours (Mon, Wed, Fri 9 am-11:30 am, 3rd Wed only afternoon pantry 2:30 pm-5 pm) beginning October 1, 2025, until all slots are filled. Choose a Thanksgiving or Christmas basket.

Provides job search and placement assistance to individuals with low-income or skill deficiencies.

Services include:

-- Interviewing and resume writing assistance

-- Access to computers, WiFi, and database to research employers

-- Financial assistance for obtaining new skills or certifications

-- Career counseling

Provides training, support, and supervises community volunteers to advocate for abused and neglected children in the Franklin County Juvenile Abuse and Neglect Court. A visitation center is also available for children to have a safe, secure place to visit their parents, siblings, and relatives.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.