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Assists individuals with mental illness, intellectual disabilities, and developmental disabilities in accessing needed services and supports. Coordinators provide information, referral, assess individuals for needs, develop a treatment plan, and coordinate funding as needed.

Provides assistance to individuals and families who are facing a crisis situation with food and/or shelter. Homeless prevention services can assist families who are facing eviction or utility disconnection in preventing their family from becoming homeless. Crisis funds may be available for one month’s rent, utilities, or groceries for a short period of time. This assistance is intended for individuals and families who need temporary, one-time assistance to resolve an emergency situation.

Provides sober living/transitional housing services for single men. Individuals are allowed to reside in the program as long as they need continued support and are in compliance with policy and procedure. Individuals must complete one of the emergency shelter programs to be admitted into the Walters Sober Living program. 

Offers a book giving program that mails free books to children from birth to age five. To help increase literacy skills, encourage school readiness, and engage children in one of the most fundamental skills necessary to succeed in life – Reading!

The books will arrive about 8-10 weeks after registration has been approved.

Helps increase access to education and employment, among other supports.

Services include seeking expungements and sealing criminal records, restoring driver’s licenses, and removing other barriers to employment, education and housing, SNAP and TANF denials, calculations, overpayments and sanctions, special education, school discipline, and school enrollment issues, Community Care Program and Home Services Program issues, and tax disputes with IRS, including innocent spouse relief, identity theft, and collections.

Intensive case management for those in need of mental health and/or substance abuse services.

Hospital providing acute care, skilled care, respite care, 24 hour emergency room, outpatient surgical procedures, on-site lab, CT scanner and other traditional radiology services, physical therapy 5 days a week, occupational therapy, speech therapy, MRI, Doppler/Echo, ultrasound; bone density testing, immunization clinic, foot clinic. Specialists include: orthopedics, dermatology, and podiatry.

Zimmer Medical Clinic.

Meals on Wheels.

The agency is responsible for tax collection for state and local governments, regulating the manufacture, distribution, and sale of alcoholic beverages, and overseeing local property tax assessments. It also serves as the funding agent for the Illinois Housing Development Authority. Additionally, the agency provides access to tax forms, including federal and state tax forms, property tax relief applications, rent rebate and renter's tax credit applications, property value reassessment applications, utility tax exemption applications, and other related documents, which are available in physical locations or online for download.

Offers "Norman Services" to support families with children at risk of being placed in DCFS care or unable to return home due to unmet basic needs such as food, shelter, clothing, or other essential items. These services aim to prevent child removal or facilitate reunification by addressing critical living circumstances.

Eligible families may receive assistance through Public Aid/TANF and other cash grants, the Housing Advocacy Program (HAP) to secure permanent housing, and the Emergency Cash Assistance Program for immediate basic needs.

Additionally, the services include support for guardianship-related matters, providing guidance and resources for individuals navigating the appointment or opposition of guardianship arrangements for children or adolescents.

Finances the creation and preservation of affordable housing throughout the state to increase the supply of decent and safe places for people of low or moderate means to live.

Provides first-time home buyer information and home purchase and loan assistance.

HUD-certified housing counselors across the state offer financial tools to help with finances and housing.  The directory of counselors is available on the website.

Fire department services.

State Supplement adds to the benefits of the federal Supplemental Security Income (SSI) Program to bring the income of aged and disabled individuals up to the need of standards of Nebraska. Additionally, some persons are not eligible for SSI payments, but qualify for a State Supplement payment because of different standards and regulations.

State Disability provides aid to needy persons who have a disability expected to last for at least six months, but less than the 12 months required to be eligible for the federal Supplemental Security Income Program.

Provides public transit services to all citizens and visitors of Boone, Dallas, Jasper, Madison, Marion, Story, and Warren counties. The service is open to individuals of all ages, income levels, and abilities, including children, seniors, and individuals with disabilities.

The service supports transportation needs for various purposes, including medical appointments, trips to child care or children's activities, shopping, banking, social events, and other non-emergency needs. Door-to-door or curb-to-curb transportation is available to ensure accessibility for those who require special accommodations.

Offers a range of programs and services to people with disabilities, including social clubs and events, skill-based programs, seasonal camps, cultural arts, special events, sports teams, sensory room experiences, competition at Special Olympics and more, also offers an adult day program.

Provides winter blankets, when available.

Equipment available includes seating/positioning devices, bathing/toileting equipment, standing devices, wheeled mobility, and electronic aids to daily living. Evaluations and fittings provided.

Specific programs include:

- "Amtryke" program provides adapted tricycles.

- "iCan Bike" program teaches children how to ride a bicycle.

- Augmentative/Alternative Communication uses high-tech devices and low-tech strategies to facilitate communication and speech development.

Provides doula services to expectant parents. Services include outreach services and in-home coaching to help them learn about pregnancy, labor and delivery, and postpartum care. Doulas also screen parents for maternal depression, domestic violence, parental stress, and act as a liaison with the hospital staff when necessary during the labor process.

The family remains in the program until the child is 6-8 weeks old and then is referred to long-term home visiting services. The Doula Program also offers an 8-week Parents Care & Share Prenatal Group that connects parents to other parents and covers topics such as prenatal care, stress, nutrition, labor and delivery.