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Offers a 17-month life skills program for at-risk adolescents.

- Residential Phase (first 5 months/22 weeks): On campus in Rantoul. Rigorous mental/physical activities, very limited personal time. Includes at least 40 hours of community service activities.

- Post-Resident Phase (last 12 months): Graduates return to their community and work towards completion of their Individual Life Plan, which may include continuing education, volunteering, or seeking employment.

Education includes:

- Credit Recovery.

- GED Class.

- CPR Training.

- Computer Class.

- Food Handler certification.

- Nutrition Class.

Administers COVID vaccines in accordance with state guidelines.

Provides a discount program for families to receive 50–75% off recreational activities offered through Des Moines Parks and Recreation. Activities include swimming lessons, family swim passes, bike rentals, boat rentals, youth sports programs, shelters, garden plots and a variety of others.

Offers a before and after school program. Services provide children individual and group tutoring, as well as mentoring services to decrease school suspensions and to address the mental health and academic needs. Children are given a snack and provided with homework assistance, life skills, and recreational activities.

Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides a food pantry to those in need who live in a Livingston County community.

GED (General Education Development) and ABE (Adult Basic Education) classes for those seeking to obtain their high school equivalency diploma.

ESL (English as a Second Language) classes are 'open entry' throughout the year, providing instruction in English speaking, reading, writing, and listening for adults who range in ability from absolute non-speakers of English to those who are nearly fluent.

College enrollment services:

Academic Advising provides assistance with the entry and re-entry into college (2 year or 4 year institutions), information about post-secondary education, assistance with the college application process, and assistance preparing for college entrance examinations (SAT, ACT, and Compass).

Financial Aid offers information about financial aid opportunities, assistance with completing the Free Application for Federal Student Aid (FASFA), and scholarship search.

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Provides a full-service public library offering Book, CD, DVDs, video and other materials, adult and children's programs that include storytimes, toddler times, and Summer Reading Program, computer services and internet access, voter registration, tax forms, copier access, Book mobile services for Aurora schools, Reference and informational services.

Offers to assist households with window air conditioners (renters or homeowners) and also do some repairs to central air conditioners (homeowners). Must meet income guidelines for the program and have an application completed. Must have a medical need to be eligible for the program. Program runs May through September.

Offers comprehensive services to support individuals affected by domestic violence, sexual assault, dating violence, stalking, and homelessness. Services include crisis intervention counseling, legal, medical, and personal advocacy, safe shelter, safety planning, transitional and emergency housing, and community education and outreach. 

Specialized programs address domestic violence intervention, helping offenders understand and take responsibility for their actions, develop healthy relationships, and learn conflict resolution and stress management skills. 

Advocacy is provided with landlords, schools, employers, and other professionals to secure rights, prevent eviction or utility shut-offs, and ensure safety. 

Child-focused initiatives include sexual assault prevention programs that educate children about personal boundaries, recognizing inappropriate behavior, and seeking help, as well as support groups for individuals affected by child abuse, offering emotional support, resources, and information. CIAC staff and volunteers travel to meet victims to accommodate their needs. All services are free, voluntary, confidential, and available to all without discrimination.

Identifies, investigates, and attempts to control disease outbreaks in the community. CUPHD Communicable Disease Investigator works with the state health department and local health care providers. Investigators conduct a confidential interview with persons diagnosed with an infectious disease that could lead to an outbreak. Interviews help confirm to the diagnosis, determine the source of infection, and limit the spread of the disease.

• License suspended for non-payment of Child Support
• License suspended for out-of-state tickets
• Failed to complete a substance abuse evaluation (if required by the DOT)
• Failed to obtain an ignition interlock device (if required by the DOT)
• Failed to complete the Drinking and Driving Class (if required by the DOT)

The goal of the Vets RRH program is to aid disabled Veterans that are literally homeless to achieve permanent housing stability. Once accepted into Vets RRH, a case manager will assess the needs and situation of the Veteran and their family to help create goals and a plan that will connect them to the right resources to help obtain and maintain permanent housing stability.

Vets RRH can also be utilized for:

- Security Deposits

- Rental Assistance

- Utility payments

- Budgeting

- Supportive financial services

Provides emergency response and damage assessments to incidents, including accidents, fires, floods, storms and other disaster.

Provides a catalog of books and A/V materials (including DVDs, music CDs, and audio books) available to the public. Also offers free access to the internet (wireless).

Provides transitional living, emergency shelter, and support to those in need.

Provides basic financial assistance for qualifying residents.

Provides help to children who are likely to experience multiple placements or being in an institution, then places them with specially trained foster parents to receive these supports in a home setting. Offers daily care and guidance from trained foster parents to help prepare the child for reunification, a traditional foster home, or adoption.

Provides necessary work clothing required to keep or obtain a job such as steel-toed boots, nursing scrubs, uniforms, etc. Computers are available for public use to construct resumes, do job search, fill out online job applications, etc.