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The Iowa Senior Medicare Patrol (SMP) empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. The Iowa SMP provides group presentations and works one-on-one with Medicare beneficiaries. Additionally, we assist individual Medicare beneficiaries impacted by fraud, errors, or abuse. When fraud or abuse is suspected, we ensure the proper steps are taken by the beneficiary and refer the case to the appropriate state and federal agencies for further investigation.

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling
Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long Term Care insurance.

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Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors

SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling

Educates clients on what their options for Medicare are and advocating for them as they use their coverage.

Select agents in the office are certified to assist in Spanish or with cases that qualify for the Affordable Care Act (ACA).

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Affordable Care Act Insurance Information/Counseling
Medicare Information/Counseling

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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Medicare Information/Counseling
Specialized Information and Referral
Home Delivered Meals
Homemaker Assistance
Area Agencies on Aging
Adult In Home Respite Care
Long Term Care Options Counseling
Caregiver/Care Receiver Support Groups
Adult Out of Home Respite Care
Case/Care Management
Children's In Home Respite Care
Adoption and Foster/Kinship Care Support Groups
Children's Out of Home Respite Care

Education and assistance for Medicare beneficiaries.

Homestead exemptions filing assistance.

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Medicare Information/Counseling
Tax Information
Certificates/Forms Assistance

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling
Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.

Categories

Medicaid Information/Counseling
Medicare Information/Counseling
General Health Insurance Information/Counseling
Long Term Care Insurance Information/Counseling
Provides one-on-one insurance counseling to seniors. The SHIP counselors can answer questions about Medicare, Medicare supplement insurance, advantage plans, HMOs, PPOs, PFFs, prescription drug coverage, long-term insurance, claims and appeals and beneficiary rights and guarantees.
Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

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Certificates/Forms Assistance
Medicare Information/Counseling
Affordable Care Act Insurance Information/Counseling
Welfare Rights Assistance

Insurance counseling service for Medicare beneficiaries and their caregivers in Champaign County. SHIP counselors:

-- Answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare managed care plans (HMO, PPO & PFFS) and other health insurance

-- Answer questions regarding prescription drug coverage through Medicare D and other sources

-- Assist in filing Medicare and Medicare Supplement claims

-- Analyze Medicare Supplement and long-term care insurance policies

-- Appeal claim denials

-- Answer questions about Extra Help, a federal program to assist low-income seniors with the costs associated with Medicare D.

Counselors will also assist with the completion of Extra Help applications.

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

Categories

Specialized Information and Referral
Medicare Information/Counseling
Senior Centers
Case/Care Management
Friendly Visiting
Provides information about Medicare, Medicare supplement insurance, long term care insurance, claims filings and the new prescription drug coverage. Do one-on-one counseling to assist Iowa's seniors.

Congregate and home delivered meals.

Blood pressure clinics monthly.

Senior centers offer, pool, shuffleboard, exercise, cards (pitch, bridge and chicken foot), puzzles, socialization with coffee every day and pedicures.

Information and referral services.

Categories

Senior Centers
Home Delivered Meals
Foot Screening
Congregate Meals/Nutrition Sites
Medicare Information/Counseling
Blood Pressure Screening
Caregiver/Care Receiver Support Groups

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Categories

Medicare Information/Counseling
Specialized Information and Referral
Home Delivered Meals
Homemaker Assistance
Area Agencies on Aging
Adult In Home Respite Care
Long Term Care Options Counseling
Caregiver/Care Receiver Support Groups
Adult Out of Home Respite Care
Case/Care Management
Children's In Home Respite Care
Adoption and Foster/Kinship Care Support Groups
Children's Out of Home Respite Care

Staff provide one-on-one counseling and information about Medicare and supplemental insurance options depending on individual circumstances. Will work with individuals to help them understand the entire scope of the process, from which services are covered to what financial responsibilities may be on the client. Staff can also act as advocates when disputes arise in billing and/or services.

In addition, because Medicare alone does not cover all healthcare costs, staff can inform individuals about what insurances are available to coordinate with Medicare.

Helps seniors find answers to questions on Medicare, Medicare Supplement Insurance, Medicare Part D Prescription Plans, long-term care insurance and other health insurance issues. Provides objective information and assistance to consumers about senior health insurance and related issues so they can make informed decisions.
Assists seniors regarding health insurance issues such as Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, group health insurance, etc.

Categories

Medicare Information/Counseling
Medicaid Information/Counseling
Long Term Care Insurance Information/Counseling

Provides insurance counselors can help seniors learn about, Medicare, Medicare Supplement insurance, Medicare Advantage plans, Medicare Prescription Drug coverage.

Senior services.

Home delivered meals.

Information and referral.

Case management.

Arranges for in-home services (housekeeping, yard work, personal care, transportation, shopping, and laundry assistance).

Activities coordination.

Counseling with seniors and/or family members.

Resource development.

Advocacy.

Coordination and technical assistance to senior organizations.

Wellness program, strength training, Tai Chi, and Stepping On fall prevention class.

Caregiver support.

Insurance counseling, including Medicare.

Assistance with Social Security applications and questions.

Foot Clinics; specifically toenail trimming.

Loans durable medical equipment

Farmers Market coupons distributed each summer.

Categories

Medicare Information/Counseling
Senior Centers
Homemaker Assistance
General Yard Work
Geriatric Counseling
Caregiver/Care Receiver Support Groups

Counseling and advocacy for individuals who have problems or questions about Medicare, Medicare Part D, health insurance, and long-term care insurance, also assists in completing applications.

Medicare information and assistance signing up for a Medicare Part D plan.

Categories

Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

General information on Medicare and Medicare supplemental insurance (Medigap). Updated information about Medicare health plan options, including fee-for-service Medicare, and where available, managed care. Specific quality and satisfaction information about managed care plans. Telephone numbers for help with billing questions, Medicare claims, and more complex questions about health insurance. During non-business hours, callers can access an automated line to request information.

Medicare and You handouts or audio tapes in English or Spanish, request updated information about health plans, and/or listen to pre-recorded answers to frequently asked questions.

Comparisons of Medicare Managed Care plans and Prescription Drug Plans available for potential enrollment (changing current enrollment) during Open Enrollment each year, which is October 15 through December 7.

Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling