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209 South Merchant Street, Effingham, IL 62401

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

312 9th Street SW, Waverly, IA 50677

Provides trained SHIIP counselors to help understand Medicare coverage options to help make informed choices based upon health, budget or both, of the individual. Provides free assistance to walk individuals through the Medicare process (annual open enrollment period is October 15 through December 7).

901 East 10th Street, North Platte, NE 69101

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

100 West County Road, Sutherland, NE 69165

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

10868 West Dodge Street, Omaha, NE 68154

Educates clients on what their options for Medicare are and advocating for them as they use their coverage.

Select agents in the office are certified to assist in Spanish or with cases that qualify for the Affordable Care Act (ACA).

55 UnityPoint Way, Marshalltown, IA 50158

Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long Term Care insurance.

710 Chief Street, Benkelman, NE 69021

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

1424 Houser Street, Muscatine, IA 52761

Provides resources for seniors so they may continue living independently at home.  

Services include:

Meals on Wheels
Chore Lawn Care
Snow Removal
Home Repairs
Adult Day Center
Medicare Assistance
Medical Lending Closet

600 Medical Park, 600 7th Street SE, Cedar Rapids, IA 52403

Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. The service includes guidance for evaluating long-term care insurance options, comparing benefit plans, selecting suitable policies, or exploring alternative solutions based on individual needs.

100 West 2nd Street, Dixon, IL 61021

Outreach Counselors work to connect seniors and disabled individuals, with emphasis on those with lower incomes, with those programs that will help them to remain independent. These programs include Benefit Access Applications. SHIP (Senior Health Insurance Program), Real Estate tax reductions, Medicare Part D counseling. SNAP, LIHEAP, and other state and federal programs, Assistance with hearing, A small reserve of funds for occasional GAP funding for emergency needs.

209 South Merchant Street, Effingham, IL 62401

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

105 Broadway Place, Suite 1, Anamosa, IA 52205

Trained volunteers provide SHIIP counseling to individuals on Medicare, Medicare Part D Counseling and long term care insurance.

705 East 9th Street, Stromsburg, NE 68666

Congregate and home delivered meals.

Blood pressure clinics monthly.

Senior centers offer, pool, shuffleboard, exercise, cards (pitch, bridge and chicken foot), puzzles, socialization with coffee every day and pedicures.

Information and referral services.

812 North Logan Avenue, Danville, IL 61832

Offers support services for older adults, services include friendly calling, home visits, shopping assistance, SHIP (Senior Health Insurance Program), exercise classes, ramp construction, and garden share.

Polk County River Place, 2309 Euclid Avenue, Des Moines, IA 50310

Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.

Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.

406 Ripley Street, Elwood, NE 68937

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

2731 South MacArthur Boulevard, Springfield, IL 62704

Assistance for those who have questions or need assistance with Medicare Part D (Prescription Drugs). Offers provider referrals for those who need Medicaid or Medicaid Extra Help.

Medicare Part D (Prescription Drugs) Open Enrollment helps clients navigate the prescription drug plan review process.

Open enrollment happens every year starting in mid October and continues through the first part of December.

Clients may contact a nearby center to assist. If nearby center is booked for appointments, AgeLinc can help with enrollment.

- Effingham - CEFS Economic Opportunity Corp: (217) 342-2193

- Gillespie - IL Valley Economic Development Corp: (217) 839-4431

- Hillsboro - Montgomery Co. Health Dept: (217) 532-2001 ext. 225

- Jacksonville - Prairie Council on Aging: (217) 479-4619

- Lincoln - Senior Citizens of Logan County: (217) 732-6132

- Petersburg - Menard County Board: (217) 632-4412

- Taylorville - Senior Citizens of Christian County: (217) 824-4263

- Springfield - Senior Services of Central IL: (217) 528-4035 or Springfield Center for Independent Living: (217) 523-2587

1963 Bell Avenue, Suite 100, Des Moines, IA 50315

SHIIP provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare and other health insurance options depending on individual circumstances.

To find local SHIIP representatives, visit https://shiip.iowa.gov/find-a-shiip-counselor

900 Wellington Street, Imperial, NE 69033

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

9 East Front Street, Mount Morris, IL 61054

Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:

- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.

- A cafe open five days a week, with donations welcomed to support its operation.

- A medical equipment loan closet that accepts and provides assistive technology equipment, sickroom supplies, and other medical aids for community use.

- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.

- An annual health fair and flu/pneumonia clinic held in collaboration with the Ogle County Health Department at the facility.

- Exercise and fitness classes, in partnership with Highland Community College, offered on Mon, Wed, and Fri at 9:00 am.

- The SHIP program, which assists clients with Medicare insurance issues and other services, such as help with the Benefit Access Application.

601 East 12th Street, Room 355, Kansas City, MO 64106

General information on Medicare and Medicare supplemental insurance (Medigap). Updated information about Medicare health plan options, including fee-for-service Medicare, and where available, managed care. Specific quality and satisfaction information about managed care plans. Telephone numbers for help with billing questions, Medicare claims, and more complex questions about health insurance. During non-business hours, callers can access an automated line to request information.

Medicare and You handouts or audio tapes in English or Spanish, request updated information about health plans, and/or listen to pre-recorded answers to frequently asked questions.

Comparisons of Medicare Managed Care plans and Prescription Drug Plans available for potential enrollment (changing current enrollment) during Open Enrollment each year, which is October 15 through December 7.

44 East Main Street, Suite 208, Champaign, IL 61820

Helps Medicare beneficiaries with the following:

- Understand their benefits.

- Enroll in Part D prescription coverage.

- Enroll in Advantage plans.

- Enroll in Medicare Savings Program.

- Help pay for Part B.

- Enroll in Extra Help - to reduce prescription costs.

639 York Street, Room 333, Quincy, IL 62301

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

840 West Wilson Street, Rushville, IL 62681

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

1614 North Division Avenue, York, NE 68467

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.