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Volunteers give information to help older Iowans understand Medicare benefits and rights, assess needs to make choices about health insurance, compare Medicare supplement and long-term care insurance policies, organize medical bills and Medicare statements and file claims, and find assistance from other agencies including Medicaid when appropriate.

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors

SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

Categories

Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Provides a holistic approach to medical problems and aim to address unmet social needs of patients.

Services may include, friendly calling, home visits, shopping/errand assistance, grocery delivery and assistance ordering (requires credit card, does not accept food stamps), smart Meals program, SHIP (Senior Health Insurance Program) counseling, social and educational events, and excercise classes for seniors.

Categories

Friendly Telephoning
Grocery Ordering/Delivery
Errand Running/Shopping Assistance
Medicare Information/Counseling
General Benefits and Services Assistance
Friendly Visiting

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Categories

Adult In Home Respite Care
Area Agencies on Aging
Medicare Information/Counseling
Children's In Home Respite Care
Specialized Information and Referral
Adoption and Foster/Kinship Care Support Groups
Children's Out of Home Respite Care
Caregiver/Care Receiver Support Groups
Homemaker Assistance
Home Delivered Meals
Long Term Care Options Counseling
Adult Out of Home Respite Care
Case/Care Management

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Categories

General Benefits and Services Assistance
Medicare Information/Counseling
Trained volunteers provide SHIIP counseling to individuals on Medicare, Medicare Part D Counseling and long term care insurance.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling

Medicare information and assistance signing up for a Medicare Part D plan.

Categories

Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified SHAP counselors can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling
Medicaid Information/Counseling

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Categories

Medicaid Information/Counseling
Specialized Information and Referral
Geriatric Counseling
General Benefits and Services Assistance
Medicare Information/Counseling

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Categories

Certificates/Forms Assistance
Food Stamps/SNAP
Medicaid Information/Counseling
Medicare Information/Counseling

Offers SHIP, a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. Counselors can help compare your current Medicare health or drug plan with others. Can help clients sign up for Medicare.

Information center pamphlets and information available at office on:
Automobile and Homeowner's Insurance
Boat Insurance
Credit Card Services
Dental Insurance
Driver's Safety Classes for seniors
Grief and Loss
Health Care Options
Homeowners Insurance
Investment Programs
Information Center monthly program schedule
Legal Services Network
Identity theft
Life Insurance Program
Medicare
Medicare RX Plan
Medicare Supplement Insurance
Motoring Assistance Program
Motorcycle Insurance
Pharmacy Services
Reverse Mortgages
Social Security

Referrals made to agencies providing service needed throughout Nebraska.

Benefits check-up screenings.

Non-member usage of information center.

Signup assistance for Medicare Part D RX prescription drug plans.

Monthly program providing education and/or entertainment.

Categories

Medicare Information/Counseling
Senior Advocacy Groups
Specialized Information and Referral
Provides free, unbiased Medicare counseling and education to Nebraskans. Services may include: Medicare eligibility and benefits, Medicare Fraud Awareness, quick quotes on supplemental insurance, prescription drug plans, Medicare Advantage plans, and other coverage.

Categories

Medicare Information/Counseling
Medicaid Information/Counseling

Education and assistance for Medicare beneficiaries.

Homestead exemptions filing assistance.

Categories

Tax Information
Medicare Information/Counseling
Certificates/Forms Assistance

Congregate and home delivered meals.

Blood pressure clinics monthly.

Senior centers offer, pool, shuffleboard, exercise, cards (pitch, bridge and chicken foot), puzzles, socialization with coffee every day and pedicures.

Information and referral services.

Categories

Congregate Meals/Nutrition Sites
Senior Centers
Blood Pressure Screening
Caregiver/Care Receiver Support Groups
Medicare Information/Counseling
Home Delivered Meals
Foot Screening
Provides information and assistance to older adults at several sites in the community. Seniors needing assistance with Medicare, housing, energy assistance, Public Aid or other needs are able to meet with and receive assistance from a certified caseworker. Seniors may call to speak with a caseworker or meet with a caseworker in their own home if they unable to come into one of the sites affiliated with Ogle County SIS.

Categories

Senior Housing Information and Referral
Case/Care Management
Specialized Information and Referral
Medicare Information/Counseling

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling

Provides benefits counseling and legal assistance services for older adults in need. Services include information on Medicare, Medicare supplemental insurance policies, life, and long-term care policies. Services may also include free legal counseling and representation for older adults ages 60 and older with limited income and limited resources. Legal services are limited to civil elder law, including wills, powers of attorney, and debt issues.

Categories

Long Term Care Insurance Information/Counseling
Benefits Screening
Medicare Information/Counseling

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Categories

General Benefits and Services Assistance
Medicare Information/Counseling

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling
Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Categories

Medicaid Information/Counseling
Specialized Information and Referral
Geriatric Counseling
General Benefits and Services Assistance
Medicare Information/Counseling

Provides trained SHIIP counselors to help understand Medicare coverage options to help make informed choices based upon health, budget or both, of the individual. Provides free assistance to walk individuals through the Medicare process (annual open enrollment period is October 15 through December 7).

Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

Categories

Long Term Care Insurance Information/Counseling
Medicare Information/Counseling

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Categories

Adult In Home Respite Care
Area Agencies on Aging
Medicare Information/Counseling
Children's In Home Respite Care
Specialized Information and Referral
Adoption and Foster/Kinship Care Support Groups
Children's Out of Home Respite Care
Caregiver/Care Receiver Support Groups
Homemaker Assistance
Home Delivered Meals
Long Term Care Options Counseling
Adult Out of Home Respite Care
Case/Care Management