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Center For Active Seniors, Inc. (CASI)

1035 West Kimberly Road, Davenport, IA 52806
Helps seniors find answers to questions on Medicare, Medicare Supplement Insurance, Medicare Part D Prescription Plans, long-term care insurance and other health insurance issues. Provides objective information and assistance to consumers about senior health insurance and related issues so they can make informed decisions.

Data provided by

United Way of the Midlands

Normal Township Activity and Recreation Center (ARC)

600 East Willow Street, Normal, IL 61761

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors SHIP counselors can advise on:

  • Medicare
  • Medicare Supplement insurance
  • Long-term care insurance
  • Medicare managed care plans (HMO, PPO, & PFFS)
  • Other health insurance
  • Prescription drug coverage (Medicare D)
  • Filing Medicare and Medicare Supplement claims
  • Medicare Supplement and long-term care insurance policies
  • Appealing claim denials
  • Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

Data provided by

United Way of the Midlands

Family Service of Piatt County

1115 North State Street, Monticello, IL 61856

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Data provided by

United Way of the Midlands

York County Aging Services

1614 North Division Avenue, York, NE 68467

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

Data provided by

United Way of the Midlands

CHELP

2545 Millikin Parkway, Decatur, IL 62526
Provides assistance to seniors who have Medicare or other health insurance questions or problems. State-sponsored counseling service provided by the Illinois Department of Insurance.

Data provided by

United Way of the Midlands

Aging Partners - Headquarters

600 South 70th Street, Building 2, Lincoln, NE 68510

Provides benefits counseling and legal assistance services for older adults in need. Services include information on Medicare, Medicare supplemental insurance policies, life, and long-term care policies.

Services may also include free legal counseling and representation for older adults ages 60 and older with limited income and resources. Legal services are limited to civil elder law, including wills, powers of attorney, and debt issues.

Data provided by

United Way of the Midlands

Mercy Insurance Enrollment Office

600 Medical Park, 600 7th Street SE, Cedar Rapids, IA 52403

Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. The service includes guidance for evaluating long-term care insurance options, comparing benefit plans, selecting suitable policies, or exploring alternative solutions based on individual needs.

Data provided by

United Way of the Midlands

Champaign County Health Care Consumers

44 East Main Street, Suite 208, Champaign, IL 61820

Provides a range of services to healthcare consumers, including:

- Certified Application Counselors.

- Enrollment in free or affordable health insurance.

- Access to free or affordable health care.

- Medicaid and SNAP (food stamp) applications.

- Assistance with Medicare Advantage plans and prescription drug plans.

- Access to free or affordable dental care.

- Access to free or affordable eye exams and glasses.

- Access to free or affordable prescriptions.

- Dealing with medical bills and applying for hospital financial assistance.

- Applications for SafeLink phones.

Other services include:

- Information and referrals.

- Assistance.

- Advocacy.

- Case management.

- Disability Services.

Data provided by

United Way of the Midlands

Iowa City/Johnson County Senior Center

28 South Linn Street, Iowa City, IA 52240
Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

Data provided by

United Way of the Midlands

Area Agency on Aging for Lincolnland

2731 South MacArthur Boulevard, Springfield, IL 62704

Assistance for those who have questions or need assistance with Medicare Part D (Prescription Drugs). Offers provider referrals for those who need Medicaid or Medicaid Extra Help.

Medicare Part D (Prescription Drugs) Open Enrollment helps clients navigate the prescription drug plan review process.

Open enrollment happens every year starting in mid October and continues through the first part of December.

Clients may contact a nearby center to assist. If nearby center is booked for appointments, AgeLinc can help with enrollment.

- Effingham - CEFS Economic Opportunity Corp: (217) 342-2193

- Gillespie - IL Valley Economic Development Corp: (217) 839-4431

- Hillsboro - Montgomery Co. Health Dept: (217) 532-2001 ext. 225

- Jacksonville - Prairie Council on Aging: (217) 479-4619

- Lincoln - Senior Citizens of Logan County: (217) 732-6132

- Petersburg - Menard County Board: (217) 632-4412

- Taylorville - Senior Citizens of Christian County: (217) 824-4263

- Springfield - Senior Services of Central IL: (217) 528-4035 or Springfield Center for Independent Living: (217) 523-2587

Data provided by

United Way of the Midlands

Family Service of Douglas County

704 North Main Street, Suit 120, Tuscola, IL 61953

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Data provided by

United Way of the Midlands

White County Senior Citizen's Center

113 South Walnut Street, Carmi, IL 62821
SHIP/SHAP counselors are on site to help seniors with understanding Medicare and other health insurance, and with signing up for Medicare Part D, Medicare Savings Program, Benefits Access Application, etc.

Data provided by

United Way of the Midlands

Family Service of Champaign County

405 South State Street, Champaign, IL 61820

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Data provided by

United Way of the Midlands

Rock River Center

810 South 10th Street, Oregon, IL 61061
Provides information and assistance to older adults at several sites in the community. Seniors needing assistance with Medicare, housing, energy assistance, Public Aid or other needs are able to meet with and receive assistance from a certified caseworker. Seniors may call to speak with a caseworker or meet with a caseworker in their own home if they unable to come into one of the sites affiliated with Ogle County SIS.

Data provided by

United Way of the Midlands

Lee County Council on Aging

100 West 2nd Street, Dixon, IL 61021

Outreach Counselors work to connect seniors and disabled individuals, with emphasis on those with lower incomes, with those programs that will help them to remain independent. These programs include Benefit Access Applications. SHIP (Senior Health Insurance Program), Real Estate tax reductions, Medicare Part D counseling. SNAP, LIHEAP, and other state and federal programs, Assistance with hearing, A small reserve of funds for occasional GAP funding for emergency needs.

Data provided by

United Way of the Midlands

Senior Services - A Division of Effingham City/County Committee on Aging

209 South Merchant Street, Effingham, IL 62401

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Data provided by

United Way of the Midlands

Southeastern Illinois Area Agency on Aging

602 East 5th Street, Mount Carmel, IL 62863

Counseling and advocacy for individuals who have problems or questions about Medicare, Medicare Part D, health insurance, and long-term care insurance, also assists in completing applications.

Data provided by

United Way of the Midlands

Sutherland Senior Center

100 West County Road, Sutherland, NE 69165

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Data provided by

United Way of the Midlands

MercyOne Genesis Senior Health Insurance Information Program

1401 West Central Park Avenue, Pavilion 1, Suite 430, Davenport, IA 52804
Volunteers give information to help older Iowans understand Medicare benefits and rights, assess needs to make choices about health insurance, compare Medicare supplement and long-term care insurance policies, organize medical bills and Medicare statements and file claims, and find assistance from other agencies including Medicaid when appropriate.

Data provided by

United Way of the Midlands

Lucas County Health Center

1200 North 7th Street, Chariton, IA 50049

Offers general health insurance counseling, long term insurance counseling, and senior health insurance Information by providing free unbiased health insurance information, including Medicare B for seniors.

Data provided by

United Way of the Midlands

Jackson County Regional Health Center

601 Hospital Drive, Maquoketa, IA 52060
Provides information about Medicare, Medicare supplement insurance, long term care insurance, claims filings and the new prescription drug coverage. Do one-on-one counseling to assist Iowa's seniors.

Data provided by

United Way of the Midlands

Mitchell County Regional Health Center and Osage Clinic

620 North 8th Street, Osage, IA 50461
Counselors will assists with questions about the Medicare program, long term care, and other types of health insurance.

Data provided by

United Way of the Midlands

Crossroads of Pella

1554 Broadway Street, Pella, IA 50219

Provides information, counseling, and assistance to Medicare recipients living in Pella and surrounding areas. Trained  staff and volunteers offer one-on-one guidance about Medicare, medicine, and other insurance options tailored to individual circumstances. Services include counseling on long-term care insurance, helping individuals evaluate benefit plans, select policies, or explore alternatives based on their needs. 

Additionally, the program provides Medicaid information and counseling, offering guidance on eligibility requirements, application processes, benefits, managed care options, and the connections between Medicaid and Medicare. Support may include enrollment assistance and referrals to providers who accept State Medicaid health insurance. Free "Welcome to Medicare" seminars are also available, typically held in May and September.

Data provided by

United Way of the Midlands

Faith in Action - Vermilion County

812 North Logan Avenue, Danville, IL 61832

Offers support services for older adults, services include friendly calling, home visits, shopping assistance, SHIP (Senior Health Insurance Program), exercise classes, ramp construction, and garden share.

Data provided by

United Way of the Midlands
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Monroe County Hospital and Clinics

6580 165th Street, Albia, IA 52531
Provides free informational materials along with one on one assistance with questions and problems related to Medicare benefits, supplement insurance and insurance claims.

Data provided by

United Way of the Midlands