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Staff provide one-on-one counseling and information about Medicare and supplemental insurance options depending on individual circumstances. Will work with individuals to help them understand the entire scope of the process, from which services are covered to what financial responsibilities may be on the client. Staff can also act as advocates when disputes arise in billing and/or services.

In addition, because Medicare alone does not cover all healthcare costs, staff can inform individuals about what insurances are available to coordinate with Medicare.

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Assistance for those who have questions or need assistance with Medicare Part D (Prescription Drugs). Offers provider referrals for those who need Medicaid or Medicaid Extra Help.

Medicare Part D (Prescription Drugs) Open Enrollment helps clients navigate the prescription drug plan review process.

Open enrollment happens every year starting in mid October and continues through the first part of December.

Clients may contact a nearby center to assist. If nearby center is booked for appointments, AgeLinc can help with enrollment.

- Effingham - CEFS Economic Opportunity Corp: (217) 342-2193

- Gillespie - IL Valley Economic Development Corp: (217) 839-4431

- Hillsboro - Montgomery Co. Health Dept: (217) 532-2001 ext. 225

- Jacksonville - Prairie Council on Aging: (217) 479-4619

- Lincoln - Senior Citizens of Logan County: (217) 732-6132

- Petersburg - Menard County Board: (217) 632-4412

- Taylorville - Senior Citizens of Christian County: (217) 824-4263

- Springfield - Senior Services of Central IL: (217) 528-4035 or Springfield Center for Independent Living: (217) 523-2587

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:

- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.

- A cafe open five days a week, with donations welcomed to support its operation.

- A medical equipment loan closet that accepts and provides assistive technology equipment, sickroom supplies, and other medical aids for community use.

- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.

- An annual health fair and flu/pneumonia clinic held in collaboration with the Ogle County Health Department at the facility.

- Exercise and fitness classes, in partnership with Highland Community College, offered on Mon, Wed, and Fri at 9:00 am.

- The SHIP program, which assists clients with Medicare insurance issues and other services, such as help with the Benefit Access Application.

Assistance with applying for benefits and services, including Medicare, Medicaid, SNAP, and discounted license plate sticker program. Referrals to other community partners for assistance when applicable.

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Educates clients on what their options for Medicare are and advocating for them as they use their coverage.

Select agents in the office are certified to assist in Spanish or with cases that qualify for the Affordable Care Act (ACA).

Insurance counseling service for Medicare beneficiaries and their caregivers in Champaign County. SHIP counselors:

-- Answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare managed care plans (HMO, PPO & PFFS) and other health insurance

-- Answer questions regarding prescription drug coverage through Medicare D and other sources

-- Assist in filing Medicare and Medicare Supplement claims

-- Analyze Medicare Supplement and long-term care insurance policies

-- Appeal claim denials

-- Answer questions about Extra Help, a federal program to assist low-income seniors with the costs associated with Medicare D.

Counselors will also assist with the completion of Extra Help applications.

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs. 

Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.

Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.

Provides free informational materials and one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims, long-term care insurance, and other related issues. Offers guidance to help individuals determine the need for long-term care insurance, compare and evaluate benefit plans, select suitable policies, or explore alternative options that may better meet their needs.