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Polk County River Place, 2309 Euclid Avenue, Des Moines, IA 50310
Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.
Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.
209 South Merchant Street, Effingham, IL 62401
Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:
- Encouraging older persons to participate in senior programs.
- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).
- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.
- Provide client advocacy to secure benefits.
1207 West 9th Street, Sterling, IL 61081
Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs.
Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.
Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.
115 North Vine Street, North Platte, NE 69101
Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.
Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.
Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.
Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.
Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.
Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.
312 9th Street SW, Waverly, IA 50677
Provides trained SHIIP counselors to help understand Medicare coverage options to help make informed choices based upon health, budget or both, of the individual. Provides free assistance to walk individuals through the Medicare process (annual open enrollment period is October 15 through December 7).
600 South 70th Street, Building 2, Lincoln, NE 68510
Provides benefits counseling and legal assistance services for older adults in need. Services include information on Medicare, Medicare supplemental insurance policies, life, and long-term care policies.
Services may also include free legal counseling and representation for older adults ages 60 and older with limited income and resources. Legal services are limited to civil elder law, including wills, powers of attorney, and debt issues.
620 North 8th Street, Osage, IA 50461
Counselors will assists with questions about the Medicare program, long term care, and other types of health insurance.
710 Chief Street, Benkelman, NE 69021
Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.
Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.
Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.
Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.
Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.
Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.
1776 East Washington Street, Urbana, IL 61802
Insurance counseling service for Medicare beneficiaries and their caregivers in Champaign County. SHIP counselors:
-- Answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare managed care plans (HMO, PPO & PFFS) and other health insurance
-- Answer questions regarding prescription drug coverage through Medicare D and other sources
-- Assist in filing Medicare and Medicare Supplement claims
-- Analyze Medicare Supplement and long-term care insurance policies
-- Appeal claim denials
-- Answer questions about Extra Help, a federal program to assist low-income seniors with the costs associated with Medicare D.
Counselors will also assist with the completion of Extra Help applications.
114 East Jefferson, Sullivan, IL 61951
Provides a state-sponsored counseling service provided by the Illinois Department of Insurance. Volunteers provide assistance to seniors who have Medicare or other insurance questions or problems.
214 Main Street, Farnam, NE 69029
Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.
Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.
Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.
Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.
Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.
Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.
100 West 2nd Street, Dixon, IL 61021
Outreach Counselors work to connect seniors and disabled individuals, with emphasis on those with lower incomes, with those programs that will help them to remain independent. These programs include Benefit Access Applications. SHIP (Senior Health Insurance Program), Real Estate tax reductions, Medicare Part D counseling. SNAP, LIHEAP, and other state and federal programs, Assistance with hearing, A small reserve of funds for occasional GAP funding for emergency needs.
9 East Front Street, Mount Morris, IL 61054
Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:
- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.
- A cafe open five days a week, with donations welcomed to support its operation.
- A medical equipment loan closet that accepts and provides assistive technology equipment, sickroom supplies, and other medical aids for community use.
- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.
- An annual health fair and flu/pneumonia clinic held in collaboration with the Ogle County Health Department at the facility.
- Exercise and fitness classes, in partnership with Highland Community College, offered on Mon, Wed, and Fri at 9:00 am.
- The SHIP program, which assists clients with Medicare insurance issues and other services, such as help with the Benefit Access Application.
600 East Court Avenue, Suite 100, Des Moines, IA 50309
Benefits Outreach Program connects older Americans and their families to public and private benefits that support health and financial security; provides fact sheets for each state, Benefits QuickLINK on-line screening tool that connects people to programs in their community, and Prepare to Care planning guides for families who are, or may soon be, supporting parents and/or older relatives.
6817 Harvard Hills Road, Harvard, IL 60033
Offers SHIP, a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. Counselors can help compare your current Medicare health or drug plan with others. Can help clients sign up for Medicare.
223 North Tecumseh, Wauneta, NE 69045
Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.
Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.
Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.
Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.
Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.
Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.
1200 North 7th Street, Chariton, IA 50049
Offers general health insurance counseling, long term insurance counseling, and senior health insurance Information by providing free unbiased health insurance information, including Medicare B for seniors.
620 East 25th Street, Suite 12, Kearney, NE 68847
Assists seniors regarding health insurance issues such as Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, group health insurance, etc.
1400 West Park Street, Urbana, IL 61801
Provides one-on-one insurance counseling to seniors. The SHIP counselors can answer questions about Medicare, Medicare supplement insurance, advantage plans, HMOs, PPOs, PFFs, prescription drug coverage, long-term insurance, claims and appeals and beneficiary rights and guarantees.
2550 North Annie Glidden Road, Dekalb, IL 60115
A certified application counselor assists community members in enrolling in healthcare insurance and Medicare coverage.
810 South 10th Street, Oregon, IL 61061
Provides information and assistance to older adults at several sites in the community. Seniors needing assistance with Medicare, housing, energy assistance, Public Aid or other needs are able to meet with and receive assistance from a certified caseworker. Seniors may call to speak with a caseworker or meet with a caseworker in their own home if they unable to come into one of the sites affiliated with Ogle County SIS.
214 Center Avenue, Curtis, NE 69025
Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.
Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.
Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.
Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.
Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.
Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.
803 Wyoming Avenue, Creston, IA 50801
Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.
600 East Willow Street, Normal, IL 61761
Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors
SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)
409 Harrison Street, Mount Vernon, IL 62864
Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:
- Encouraging older persons to participate in senior programs.
- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).
- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.
- Provide client advocacy to secure benefits.