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Medicare Information Line | Centers for Medicare and Medicaid Services

General information on Medicare and Medicare supplemental insurance (Medigap). Updated information about Medicare health plan options, including fee-for-service Medicare, and where available, managed care. Specific quality and satisfaction information about managed care plans. Telephone numbers for help with billing questions, Medicare claims, and more complex questions about health insurance. During non-business hours, callers can access an automated line to request information.

Medicare and You handouts or audio tapes in English or Spanish, request updated information about health plans, and/or listen to pre-recorded answers to frequently asked questions.

Comparisons of Medicare Managed Care plans and Prescription Drug Plans available for potential enrollment (changing current enrollment) during Open Enrollment each year, which is October 15 through December 7.

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State Health Insurance Program (SHIP) / Senior Medicare Patrol (SMP) | Northeast Nebraska Area Agency on Aging and Aging and Disability Resource Center

Provides free, unbiased Medicare counseling and education to Nebraskans. Services may include: Medicare eligibility and benefits, Medicare Fraud Awareness, quick quotes on supplemental insurance, prescription drug plans, Medicare Advantage plans, and other coverage.

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Outreach Services | Senior Services - A Division of Effingham City/County Committee on Aging

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

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Aging and Disability Resource Center (ADRC) | Whiteside County Senior Center

Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs. 

Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.

Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.

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Medicare Information/Counseling | White County Senior Citizen's Center

SHIP/SHAP counselors are on site to help seniors with understanding Medicare and other health insurance, and with signing up for Medicare Part D, Medicare Savings Program, Benefits Access Application, etc.

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Aging Services Navigation | Family Service – Serving Champaign, Douglas, and Piatt Counties

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

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Senior Services | West Central Nebraska Area Agency on Aging

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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SHIP - Senior Health Insurance Program | Normal Township Activity and Recreation Center (ARC)

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors

SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

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Senior Services | West Central Nebraska Area Agency on Aging

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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Senior Center | Hub City Senior Center

Provides services and programs for Rochelle area senior citizens. Offers nutritious meal, meet with friends over coffee, play pool, play cards, take a computer, exercise, or a yoga class, join the quilting, crafting groups or the book club. Many other activities are available.

Offers information and assistance in applying for state benefit programs and Medicare counseling.

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Faith in Action | Faith in Action - Vermilion County

Offers support services for older adults, services include friendly calling, home visits, shopping assistance, SHIP (Senior Health Insurance Program), exercise classes, ramp construction, and garden share.

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Medicare Consultation | Insurance Advisors

Educates clients on what their options for Medicare are and advocating for them as they use their coverage.

Select agents in the office are certified to assist in Spanish or with cases that qualify for the Affordable Care Act (ACA).

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Certified Application Counselor (CAC) Assistance | Central Counties Health Centers

Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

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Senior Services | York County Aging Services

Services and activities for senior citizens within York County to support their independence and community involvement.

Information and referral, including referrals for minor home repair, yard work, personal care, and homemaker services.

Counseling and case management.

Recreational activities.

Assistance with Medicare and medical insurance.

Friendly visiting.

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Medicare Information/Counseling | Southeastern Illinois Area Agency on Aging

Counseling and advocacy for individuals who have problems or questions about Medicare, Medicare Part D, health insurance, and long-term care insurance, also assists in completing applications.

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Senior Health Insurance Information Program (SHIIP) | Strom Center

Staff provide one-on-one counseling and information about Medicare and supplemental insurance options depending on individual circumstances. Will work with individuals to help them understand the entire scope of the process, from which services are covered to what financial responsibilities may be on the client. Staff can also act as advocates when disputes arise in billing and/or services.

In addition, because Medicare alone does not cover all healthcare costs, staff can inform individuals about what insurances are available to coordinate with Medicare.

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Senior Health Insurance Information Program (SHIIP) | Monroe County Hospital and Clinics

Provides free informational materials along with one on one assistance with questions and problems related to Medicare benefits, supplement insurance and insurance claims.

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Senior Health Insurance Information Program (SHIIP) | MercyOne Genesis

Volunteers give information to help older Iowans understand Medicare benefits and rights, assess needs to make choices about health insurance, compare Medicare supplement and long-term care insurance policies, organize medical bills and Medicare statements and file claims, and find assistance from other agencies including Medicaid when appropriate.

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Senior Services | West Central Nebraska Area Agency on Aging

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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Medicare Assistance | Champaign County Health Care Consumers

Helps Medicare beneficiaries with the following:

- Understand their benefits.

- Enroll in Part D prescription coverage.

- Enroll in Advantage plans.

- Enroll in Medicare Savings Program.

- Help pay for Part B.

- Enroll in Extra Help - to reduce prescription costs.

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Health Insurance Information/Counseling | Urbandale Senior Recreation Center

Senior Health Insurance Information Counseling provided by volunteers for Medicare assistance. Counseling done by appointment only.

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Iowa Senior Medicare Patrol (SMP) | Iowa Insurance Division

The Iowa Senior Medicare Patrol (SMP) empowers and assists Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. The Iowa SMP provides group presentations and works one-on-one with Medicare beneficiaries. Additionally, we assist individual Medicare beneficiaries impacted by fraud, errors, or abuse. When fraud or abuse is suspected, we ensure the proper steps are taken by the beneficiary and refer the case to the appropriate state and federal agencies for further investigation.

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Senior Center Services | Polk County Senior Services - Nebraska

Congregate and home delivered meals.

Blood pressure clinics monthly.

Senior centers offer, pool, shuffleboard, exercise, cards (pitch, bridge and chicken foot), puzzles, socialization with coffee every day and pedicures.

Information and referral services.

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Senior Services | West Central Nebraska Area Agency on Aging

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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Senior Services | West Central Nebraska Area Agency on Aging

Senior Care Options program available to older Nebraskans who are considering admission to a nursing home and may be eligible for Medicaid assistance. Clients are screened according to a standardized assessment process developed by the Department of Health and Human Services.

Care Managers arrange for services, which allow older adults to live as independently as possible, for as long as possible.

Housekeeping and supportive services to include grocery shopping, cleaning, laundry, transportation and personal care.

Family Caregiver Support for those caring for an aging adult or grandparents caring for a minor child. Provides information, assistance, support group, respite care, and supplemental services.

Home delivered meals are provided to homebound by reason of illness, disability or isolation. The meals meet 1/3 of the daily dietary recommended needs of adults 60 years and over and the requirements of the Older Americans Act and state and local laws.

Public benefit services, legal assistance, education, Medicare filing, and volunteer training through SHIIP.

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