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Trained counselors provide health insurance information to area senior citizens and help with organizing medical bills, medicare statements, and filing claims. Information is provided on Medicare, Medicare supplements, long term care insurance, and claim reports.

Categories

Medicare Information/Counseling
Health Insurance Claims Assistance for Beneficiaries

Provides a range of services to healthcare consumers, including:

- Certified Application Counselors.

- Enrollment in free or affordable health insurance.

- Access to free or affordable health care.

- Medicaid and SNAP (food stamp) applications.

- Assistance with Medicare Advantage plans and prescription drug plans.

- Access to free or affordable dental care.

- Access to free or affordable eye exams and glasses.

- Access to free or affordable prescriptions.

- Dealing with medical bills and applying for hospital financial assistance.

- Applications for SafeLink phones.

Other services include:

- Information and referrals.

- Assistance.

- Advocacy.

- Case management.

- Disability Services.

Categories

General Benefits and Services Assistance
Medical Expense Assistance
Affordable Care Act Insurance Information/Counseling
Medicare Information/Counseling

Offers general health insurance counseling, long term insurance counseling, and senior health insurance Information by providing free unbiased health insurance information, including Medicare B for seniors.

Categories

Long Term Care Insurance Information/Counseling
Medicare Information/Counseling
General Health Insurance Information/Counseling

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling
Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.

Categories

Long Term Care Insurance Information/Counseling
General Health Insurance Information/Counseling
Medicare Information/Counseling
Medicaid Information/Counseling

Offers support services for older adults, services include friendly calling, home visits, shopping assistance, SHIP (Senior Health Insurance Program), exercise classes, ramp construction, and garden share.

Categories

Friendly Visiting
General Health Insurance Information/Counseling
Friendly Telephoning
Community Gardening
Errand Running/Shopping Assistance
Medicare Information/Counseling
Home Maintenance and Minor Repair Services
Provides help with Medicare insurance, billing and information, supplemental and long term care insurance.

Counseling and advocacy for individuals who have problems or questions about Medicare, Medicare Part D, health insurance, and long-term care insurance, also assists in completing applications.

Volunteers can help seniors and their families find answers to important questions on Medicare, supplemental insurance, long-term care insurance, other health insurance issues and Medicare prescription drug coverage.
Federally-trained Certified Application Counselors (CACs) on staff to assist with questions about Medicaid, SHIP and the Affordable Care Act. CACs are available to meet to provide a consultation and assist with the enrollment process.

Categories

Medicare Information/Counseling
Certificates/Forms Assistance
Affordable Care Act Insurance Information/Counseling
Welfare Rights Assistance
Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling

Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:

- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.

- Cafe open five days a week. Donations are welcomed to support its operation.

- Medical equipment loan closet.

- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.

- Annual health fair and flu / pneumonia clinic is held in collaboration with the Ogle County Health Department in the facility.

- Exercise and fitness classes, in partnership with Highland Community College, are offered on Mon, Wed, Fri: 9:00 am.

- Houses the SHIP program, which assists clients with Medicare insurance issues and other assistance such as help with Benefit Access Application.

Categories

Assistive Technology Equipment
General Benefits and Services Assistance
Medicare Information/Counseling
Medical Equipment/Assistive Technology Donation Programs
Senior Centers
Provides free informational materials along with one on one assistance with questions and problems related to Medicare benefits, supplement insurance and insurance claims.

Provides information, counseling, and assistance to Medicare recipients living in Pella and surrounding areas. Trained staff and volunteers offer one-on-one guidance about Medicare, medicine, and other insurance options tailored to individual circumstances. Services include counseling on long-term care insurance, helping individuals evaluate benefit plans, select policies, or explore alternatives based on their needs.

Additionally, the program provides Medicaid information and counseling, offering guidance on eligibility requirements, application processes, benefits, managed care options, and the connections between Medicaid and Medicare. Support may include enrollment assistance and referrals to providers who accept State Medicaid health insurance. Free "Welcome to Medicare" seminars are also available, typically held in May and September.

Categories

Medicare Information/Counseling
General Health Insurance Information/Counseling
Long Term Care Insurance Information/Counseling
Medicaid Information/Counseling

Offers SHIP, a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. Counselors can help compare your current Medicare health or drug plan with others. Can help clients sign up for Medicare.

Provides information and assistance to older adults at several sites in the community. Seniors needing assistance with Medicare, housing, energy assistance, Public Aid or other needs are able to meet with and receive assistance from a certified caseworker. Seniors may call to speak with a caseworker or meet with a caseworker in their own home if they unable to come into one of the sites affiliated with Ogle County SIS.

Categories

Case/Care Management
Medicare Information/Counseling
Specialized Information and Referral
Senior Housing Information and Referral

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Categories

Medicare Information/Counseling

Insurance counseling service for Medicare beneficiaries and their caregivers in Champaign County. SHIP counselors:

-- Answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare managed care plans (HMO, PPO & PFFS) and other health insurance

-- Answer questions regarding prescription drug coverage through Medicare D and other sources

-- Assist in filing Medicare and Medicare Supplement claims

-- Analyze Medicare Supplement and long-term care insurance policies

-- Appeal claim denials

-- Answer questions about Extra Help, a federal program to assist low-income seniors with the costs associated with Medicare D.

Counselors will also assist with the completion of Extra Help applications.

Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs.

Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.

Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.

Categories

General Benefits and Services Assistance
Medicare Information/Counseling
Comprehensive Information and Referral
Offers a free program for seniors and their families. SHIIP counselors can help find answers to questions on Medicare, Medicare supplement insurance, long term care insurance, and other health insurance issues.

Categories

Medicare Information/Counseling
Long Term Care Insurance Information/Counseling

Outreach staff visit older persons or their caregivers to inform them about available benefits and services. Outreach Services may include:

- Encouraging older persons to participate in senior programs.

- Assisting older persons in gaining access to needed services (Benefit Access Application, Medicare Part D, etc.).

- Follow up with older persons and agencies to determine whether services have been received and the needs of the older person are met.

- Provide client advocacy to secure benefits.

Categories

Medicare Information/Counseling
General Benefits and Services Assistance

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Categories

Specialized Information and Referral
Medicare Information/Counseling
Geriatric Counseling
Medicaid Information/Counseling
General Benefits and Services Assistance
SHIIP provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare and other health insurance options depending on individual circumstances.

To find local SHIIP representatives, visit https://shiip.iowa.gov/find-a-shiip-counselor

Categories

Medicare Information/Counseling
General Health Insurance Information/Counseling

Helps Medicare beneficiaries with the following:

- Understand their benefits.

- Enroll in Part D prescription coverage.

- Enroll in Advantage plans.

- Enroll in Medicare Savings Program.

- Help pay for Part B.

- Enroll in Extra Help - to reduce prescription costs.