Provides a state-sponsored counseling service provided by the Illinois Department of Insurance. Volunteers provide assistance to seniors who have Medicare or other insurance questions or problems.

Counseling and advocacy for individuals who have problems or questions about Medicare, Medicare Part D, health insurance, and long-term care insurance, also assists in completing applications.

Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:

- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.

- Cafe open five days a week. Donations are welcomed to support its operation.

- Medical equipment loan closet.

- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.

- Annual health fair and flu / pneumonia clinic is held in collaboration with the Ogle County Health Department in the facility.

- Exercise and fitness classes, in partnership with Highland Community College, are offered on Mon, Wed, Fri: 9:00 am.

- Houses the SHIP program, which assists clients with Medicare insurance issues and other assistance such as help with Benefit Access Application.

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Provides certified counselors to help with Medicare enrollment and plan selection. All counselors have been trained in Medicare policies and can give information to make an informed decision about coverage options.

Provides a holistic approach to medical problems and aim to address unmet social needs of patients.

Services may include, friendly calling, home visits, shopping/errand assistance, grocery delivery and assistance ordering (requires credit card, does not accept food stamps), smart Meals program, SHIP (Senior Health Insurance Program) counseling, social and educational events, and excercise classes for seniors.

Provides insurance counselors can help seniors learn about, Medicare, Medicare Supplement insurance, Medicare Advantage plans, Medicare Prescription Drug coverage.

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors

SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

Provides services and programs for Rochelle area senior citizens. Offers nutritious meal, meet with friends over coffee, play pool, play cards, take a computer, exercise, or a yoga class, join the quilting, crafting groups or the book club. Many other activities are available.

Offers information and assistance in applying for state benefit programs and Medicare counseling.

Provides trained SHIIP counselors to help understand Medicare coverage options to help make informed choices based upon health, budget or both, of the individual. Provides free assistance to walk individuals through the Medicare process (annual open enrollment period is October 15 through December 7).

Offers caseworkers to provide information and or assistance on benefit programs to assist individuals in remaining independent and in their homes. Also makes referrals to outside community service agencies that may assist in providing additional resources to meet client's needs.

Trained SHIP volunteers provide Medicare information and counseling to help people learn more about their options with Medicare.

Benefit Access Program: Provides a discount on license plate stickers for people who meet eligibility requirements.

Educates clients on what their options for Medicare are and advocating for them as they use their coverage.

Select agents in the office are certified to assist in Spanish or with cases that qualify for the Affordable Care Act (ACA).

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Offers guidance on topics including Medicare, and health insurance issues.

Insurance counseling service for Medicare beneficiaries and their caregivers in Champaign County. SHIP counselors:

-- Answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare managed care plans (HMO, PPO & PFFS) and other health insurance

-- Answer questions regarding prescription drug coverage through Medicare D and other sources

-- Assist in filing Medicare and Medicare Supplement claims

-- Analyze Medicare Supplement and long-term care insurance policies

-- Appeal claim denials

-- Answer questions about Extra Help, a federal program to assist low-income seniors with the costs associated with Medicare D.

Counselors will also assist with the completion of Extra Help applications.