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Offers free and confidential behavioral health services to students and their families through the Student Assistance Program (SAP). Services include a short-term intervention service designed to help students and their families manage challenges that may impact emotional well-being, academic success, or family functioning. 

Provides financial assistance for those experiencing financial hardship from a layoff, mental health issues, or strain from medical bills. Various assistance includes, rent and mortgage assistance, food help, transportation expense help, and prescription medication costs assistance.

Offers a little food pantry to those in need. Located on the north side of the Annex building. 

For caregivers of children (under the age of 18) living with a mental health condition.

Parents’ Night Out is a respite program for families living in Macon County. While parents enjoy a “parents’ night out,” children get the opportunity to participate in social interaction, crafts, games, creative play, and guest performers. Parents’ Night Out also explores the community through field trips, such as the zoo, museum, parks, bowling, and going to the movies.

There are three session per month – one on Friday evening, one on Saturday afternoon, and one on Saturday evening.

Conducts routine inspections of public facilities such as restaurants, grocery stores, schools, etc.

Services include:

• Food sanitation
• Cottage food permits
• Training aids
• Investigation of complaints made by private citizens
• Mobile unit licensing
• Change in ownership (type of ownership, new partner, or new owner)

Trained volunteers are matched with an Afghan family to teach them English in their home.  Provides academic support for youth, including enrolling in Kindergarten and assistance with college applications.  

Offers library services for residents of Arthur City. Services include a catalog of books and A/V materials (including DVDs, music CDs, and audio books) available to the public. Also provides free access to the internet (wireless), computer labs, meeting and study rooms, and other programs.

For Thanksgiving 2026:

Thanksgiving food count as the monthly pantry for November. One pantry distribution per address. IDs are required for each household member. Forms of ID accepted:

- Driver’s license,

- Passport,

- School/Work ID,

- Housing Authority ID,

- Tribal ID,

- Mug shot,

- Social Security Card,

- Birth certificate,

- Medicaid/Medicare card.

Clients may not receive food at one pantry and receive food at the other. Clients attempting to receive food at more than one Heartland Hope pantry per address will be denied.

South Omaha hours (2021 U Street):

-- Tuesday 11/17, 6:30 pm-7:30 pm.

-- Thursday 11/19, 1:30 pm-4 pm.

-- Saturday 11/21, 9:30 am-12 pm.

-- Tuesday 11/24, 6:30 pm-7:30 pm.

West Omaha hours (15555 Industrial Road):

-- Wednesday 11/18, 1:30 pm-3:30 pm.

Provides the following services

- Free on-site pregnancy testing.

• On-site limited obstetrical ultrasound services.
• STI/ STD testing.
• Parenting education (HOPE program).
• Support to pregnant woman whose unborn baby has been diagnosed with an adverse or terminal condition and wish to carry to term (Willow Story program).

Financial assistance available (when funding is available) to income eligible applicants who have suffered a loss of income through an event that was out of their control. These funds can be used to pay one month rent (no deposits) for those in danger of being evicted from their home due to nonpayment of rent. Assistance is also available to help with water bills.

Services include:

Licenses and Permits: driver's licenses, motorcycle licenses, chauffeur's license photo identification ($5) and permits for commercial licenses are obtained at this site. The Iowa driver's license knowledge examination is printed in the following languages: Albanian, Arabic, Bosnian, Burmese, Cambodian, Chinese, English, French, German, Greek, Hebrew, Hmong, Italian, Korean, Laotian, Polish, Portuguese, Russian, Somali, Spanish, and Vietnamese. Individuals may consult with their local driver's license examiner if special translation arrangements are needed.

REAL ID can be obtained at the DOT office. Beginning October 1, 2020, TSA will require that you show a REAL ID-compliant license or ID to go through airport security. The REAL ID will also allow entrance into Federal or nuclear facilities. Documents required include proof of identification (official birth certificate with a seal, valid U.S. passport, or most recent U.S. Citizenship and Immigration Services immigration or refugee document), proof of social security number (social security card or W-2/1099), proof of residency (2 items showing your name and address where you live, no PO boxes e.g. utility bill, credit card bill statement, pay stub), proof of any legal name changes (marriage certificate, divorce decree, court order under petition for name change).

ONLINE RENEWAL system allows U.S. citizens to view their driving record and renew their license online (open to older adults ages 70 and older, must have a valid driver's license, must not have any medical/vision conditions that may impact ability to drive and must have same address and name) https://mymvd.iowadot.gov/Account/Login

HIGHWAY HELPER, call 9-1-1 COMMERCIAL VEHICLE INFORMATION - 800-925-6469 (toll free in Iowa) TRUCK PERMITS - 515-237-3264 PUBLIC TRANSIT - 515-239-1875 or www.iatransit.com AVIATION - 515-239-1691 or www.iawings.com RAIL - 515-239-1052 or www.iowarail.com BICYCLISTS - 515-239-1713 or www.iowabikes.comMULTI-USE TRAILS - 515-233-7733 or www.iowabikes.comWATERWAYS - 515-239-1653 or www.dot.state.ia.us/barge.htm

Provides delivery of hot meals to home-bound seniors. Additional frozen meals available to be used for dinner and on weekends.

Behavioral health programs for youth provide care primarily for mental health disorders and co-occurring substance use disorders. Outpatient services include individual, group, and family therapy; psychiatric services and medication management; partial hospitalization programs (PHP); and community-based services in schools and courts.

Offers residential treatment and outpatient treatment.

Offers family therapy tailored to the unique needs of clients and their loved ones.