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Offers families and children in Central and Southern Illinois the following services:

• 97 inpatient psychiatric beds for youth ages 3-17
• Array of outpatient programs including partial hospitalization and intensive outpatient to complement and supplement the community needs of Springfield
• Physicians to monitor medications and treat childhood behavioral and mental health needs
• Inpatient/Outpatient treatment options

• Free 24-hour assessments and referrals
• Multi-disciplined evaluations
• Qualified mental health professionals
• Behavioral therapy
• Expressive therapy
• Individual, group, and family counseling

Offers HAWK-I which provides the CHIP benefits (Children's Health Insurance Program) which offers health care insurance coverage for Iowa children in families with limited incomes. Depending on the size of the family Hawk-I is from free to no more than $40.00 per month; See website for income guidelines.

Information and referral regarding disabilities issues for those in South Central Nebraska.

Educational advocacy for students with disabilities.

Maintains and provides access to official real estate documents, contracts, articles of incorporation, partnerships, state and federal tax liens, military records, birth, divorce, death, and marriage records. Offers services for issuing and renewing licenses for ATVs, boats, snowmobiles, hunting, and fishing, as well as marriage licenses and certificates. Operates as a Passport acceptance facility with photo services and processes military records for tax exemptions and benefits.

Additionally, issues public health permits to certify compliance with health laws for various facilities and institutions. Services include the establishment of standards, review of applications, issuance of permits, and enforcement of compliance through inspections and monitoring.

Provides the city government departments and other city information.

Does not provide rental assistance.

Offers project-based housing.

LIHEAP (Low Income Home Energy Assistance Program) assists low-income homeowners and renters pay for a portion of their primary heating costs for the winter heating season. Assistance is based on household income, size, type of fuel and type of housing. The application period is from October 1-April 30 for elderly and disabled households and November 1-April 30th for the rest of the households. Persons applying must meet 200% poverty guidelines.

LIHEAP also offers a crisis program that may be able to assist homeowners who are with no heat or limited heat during the off months of the LIHEAP program (May-September). The furnace component for crisis runs October 1-April 30th.

Works with businesses who are concerned about their compliance with the ADA, or who wish to improve accessibility of their business for their employees or customers. Staff are available to conduct an onsite Accessibility Assessment and suggest modification in written form, if desired, based on the Illinois Accessibility Code and the Americans with Disabilities Act.

Addresses local community planning and economic development through initiatives such as community engagement, leadership development, economic development, improving regional food systems and creating welcoming recreational and functional spaces.

Provides education for computer literacy skills, including navigating digital spaces, Google workplace tools, finding employment, and advancing in careers. Classes are offered virtually and in-person.

Patients in need of help paying for a prescription can obtain assistance through a voucher.

Provides programs for families involved in the child welfare system or in crisis that need encouragement while they change their lives. Services include advocacy, mentoring, mediation, alternative counseling, workshops, outreach and 3rd party visits. Also provides group sessions and trainings.

Provides free income tax return preparation for taxpayers earning up to $67,000 annually. Helps working families take advantage of all eligible tax credits, including the Earned Income Tax Credit (EITC), Child Tax Credit (CTC) and education credits. Volunteers from the community help prepare basic, current-year tax returns for eligible taxpayers.

Tax preparation is offered primarily in-person by appointment, with an option for walk-in services at the Martin Luther King Community Center (Rock Island).

**Appointments for in-person filing are made online only, beginning January 20, 2026.**

To schedule an appointment (online only), visit the website. (www.unitedwayqc.org/programs/tax-assistance)

Appointments are available from February 2nd, 2026, through April 13th. (Hours vary by location)

Walk-in services at the MLK Center are available from February 3rd, 2026, through April 4th (appointments cannot be made for this location). Hours are Tue-Thu 5 pm-8 pm, Sat 9 am-12 pm.

Christmas gift cards for food boxes.

For Christmas 2026: To be determined.

Provides in-home based mental health services for children.

Provides food, snacks, hygiene items, clothing, winter supplies, and direct street outreach services to those that are in the community. Can also help connect individuals to local resources.

Provides property assessment, property value information, Homestead, Veteran and Family Farm Credit sign up.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Helps overcome life's hurts, hang-up and habits, including addictions and undesirable behaviors.

Offers a course using a strategic 9-week strategic step-by-step approach to improve the understanding of the fundamentals of entrepreneurship. The course is geared toward those who are interested in business ownership and how to start it off right.

Offered every spring and every fall annually.

The course is a live virtual program making it easy to access for those who are low to moderate income, may be single parents, or have transportation challenges. The program group classes are held once a week during a two-hour timeframe. Participants learn the differences between different business structures, how to create and structure the business within the state they live, and how to create a solid business plan.

Offers psychotherapy for the treatment of trauma. Helps people see traumatic memories in new, less distressing ways. Most commonly used for treating post-traumatic stress disorder but also effective for people suffering from other anxiety disorders, severe and persistent mental illness, and substance use disorders.