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Offers a variety of activities and services for adults whose physical or mental impairments limit their ability to function in the community. Caters to people living with an acquired traumatic brain injury, and others who would benefit from a smaller, quieter, and more relaxed setting.

Provides individual, couples, and family therapy, as well as mental health evaluations, psychiatric medication evaluations and management. Therapeutic teams partner with clients to achieve goals related to mental health issues, including anxiety, depression, trauma, anger, relationship problems, behavior problems, personality disorders and chronic mental illness.

Public library services.

- Free wireless internet access in and around the library building. Offers 12 computers with printing capabilities, for use in-house.

- Library staff can print objects on a 3D printer. Some restrictions and a small fee apply.

- Library staff can fax documents for a small fee. Self-serve copy machine available, and library staff can make photocopies.

Provides a food pantry and emergency food pantry available. Suggested frequency of visits is once per month.

Provides a confidential, 24/7 crisis intervention for runaway and homeless youth and their families via phone, chat, email, text, and bulletin board. Referrals, conference calling with a parent upon youth's request, conflict mediation, and information hotline. Free bus tickets home to family or shelter for qualified youth ages 12-21. Call or text 1-800-RUNAWAY (786-2929) or visit www.1800runaway.org

HOME FREE PROGRAM: In partnership with Greyhound Lines, Inc., NRS helps reunite qualified runaway youth ages 12-21 with their families, or alternate living arrangement through a free bus ticket home. Youth must call 1-800-RUNAWAY (786-2929) to start the process.

Let’s Talk: Runaway Prevention Curriculum:

A free 14-module, interactive prevention curriculum that is available in English and Spanish. This evidence-based tool builds life skills; increases knowledge about available resources; educates about alternatives to running away; and empowers youth to access and seek help from trusted community members.

Offers voluntary programs to eligible landowners and agricultural producers to provide financial and technical assistance to help manage natural resources in a sustainable manner. Through these programs the agency approves contracts to provide financial assistance to help plan and implement conservation practices that address natural resource concerns or opportunities to help save energy, improve soil, water, plant, air, animal and related resources on agricultural lands and non-industrial private forest land, with emphasis on market stability and commodity pricing.

Offers fire and rescue to all city of Des Moines residents.

FIRE STATION LOCATIONS IN DES MOINES:

• 1330 Mulberry Street
• 1727 East Walnut Street
• 2458 Easton Boulevard
• 1505 Martin Luther King Jr. Parkway
• 711 42nd Street
• 1919 SE 6th Street
• 3500 East 12th Street
• 1249 McKinley Avenue
• 4800 Douglas Avenue
• 5900 Indianola Road
• 4150 East 42nd Street

Provides weatherization services to low income households, which helps conserve fuel and reduce energy costs by making homes and apartments more energy efficient. Also provides many health and safety upgrades.

Services vary, but may include insulation installation, HVAC repair or replacement, electric base load reduction (lighting and refrigerator replacement), and air sealing.

Maximum $15,000 for energy-related weatherization and repair work (per client's home). Maximum $3,500 for health and safety-related measures.

Provides energy assistance to those in need. Assists with LIHEAP, or the Low-Income Home Energy Assistance Program, applications. LIHEAP supplements the high cost of winter heating for low-income households, provides emergency furnace repairs or replacement for income-qualifying homeowners. Households with income levels at or below 200% of the poverty level are eligible for benefits. Applicants are served on a first-come first serve basis. The application period is from October 1-April 30 for elderly and disabled households and November 1-April 30th for the rest of the households. Bring completed application, along with any other required documents, to your local Operation Threshold office.

Offers a comprehensive, multi-specialty clinic that is open to the community. Services include family medicine, osteopathic manual medicine, physical therapy, foot and ankle, radiology and imaging, behavioral health and sports performance and athletic training. 

Energy assistance program for low income households with assistance paying part of fuel bills through the winter months (Federal Fuel Assistance Program). Applications are accepted November-April. For those that are elderly or disabled, applications are accepted October-April. Call for an appointment. A letter has been sent to those who may be eligible for early application in August or September. **This program is not designed to pay a household's total energy costs. The program will provide supplemental assistance based on several factors. This is a one-time payment to your energy provider.

Provides residential and vocational support services to persons with mental and physical disabilities. Includes HCBS waiver programs, supported community living, transportation, job coaching and placement, CDAC, medication management, independent living skills, and payee services for clients.

Provides an emergency overnight shelter serving 20–25 guests per night and entry point for addiction recovery and mental health services.

Provides outpatient services, counseling or therapy for children, teens , adults, couples, and families who need help with problems that affect their mental health. 

Volunteer Income Tax Assistance (VITA) offers free tax preparation and electronic filing for low- to moderate-income Iowans, starting February 2026. Certified community volunteers prepare taxes with computer software and help with special tax credits such as the Earned Income Tax Credit (EITC), Child Tax Credit, and Credit for the Elderly or Disabled. 2026 Extension Supported VITA Locations

- Allamakee County | Decorah | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Black Hawk County | Waterloo | By appointment only, call 319-296-4278 to make an appointment

- Cass County | Atlantic | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Cerro Gordo County | Mason City | By appointment only, call 641-423-0844 to make an appointment

- Chickasaw County | New Hampton | By appointment only, call 641-394-2174 to make an appointment

- Clay County | Spencer | By appointment only, call 712-262-2264 to make an appointment

- Clayton County | Elkader | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Dallas County | Perry | By appointment only, call 515-490-2298 to make an appointment

- Fayette County | Oelwein | By appointment only, call 563-425-3331 to make an appointment

- Howard County | Cresco | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Kossuth County | Algona | By appointment only, call 515-295-2469 to make an appointment

- Madison County | Winterset | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Mitchell County | Osage | By appointment only, call 641-732-5574 to make an appointment- Poweshiek County | Grinnell | By appointment only, call 641-623-5188 to make an appointment

- Tama County | Toledo | By appointment only, call 641-484-2703 to make an appointment

- Warren County | Indianola | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Winneshiek County | Decorah | By appointment only, call 563-277-7246 or email [email protected]

Provides financial assistance for utility bills if the individuals budget going forward is sustainable, and if the total amount owed will be covered with our contribution. 

Offers counselors and therapists providing outpatient treatment for alcohol, drug, gambling, and tobacco use disorders.

Services include individual and group counseling, relapse prevention, and Medication-Assisted Treatment (M.A.T.). The program may also incorporate structured daytime activities such as educational and vocational services, social and recreational activities, 12-step meetings, family support programs, and continuing care for individuals who require intensive treatment but do not need 24-hour hospital care. Open to adolescents and adults.

Provides a thrift store that sells donated, gently used products. Clothing vouchers available for children in need and adults in need of clothing for job interview.