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Provides public housing, available by application.

Volunteer Income Tax Assistance (VITA) offers free tax preparation and electronic filing for low- to moderate-income Iowans, starting February 2026. Certified community volunteers prepare taxes with computer software and help with special tax credits such as the Earned Income Tax Credit (EITC), Child Tax Credit, and Credit for the Elderly or Disabled. 2026 Extension Supported VITA Locations

- Allamakee County | Decorah | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Black Hawk County | Waterloo | By appointment only, call 319-296-4278 to make an appointment

- Cass County | Atlantic | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Cerro Gordo County | Mason City | By appointment only, call 641-423-0844 to make an appointment

- Chickasaw County | New Hampton | By appointment only, call 641-394-2174 to make an appointment

- Clay County | Spencer | By appointment only, call 712-262-2264 to make an appointment

- Clayton County | Elkader | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Dallas County | Perry | By appointment only, call 515-490-2298 to make an appointment

- Fayette County | Oelwein | By appointment only, call 563-425-3331 to make an appointment

- Howard County | Cresco | By appointment only, call 563-277-7246 or email [email protected] to make an appointment

- Kossuth County | Algona | By appointment only, call 515-295-2469 to make an appointment

- Madison County | Winterset | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Mitchell County | Osage | By appointment only, call 641-732-5574 to make an appointment- Poweshiek County | Grinnell | By appointment only, call 641-623-5188 to make an appointment

- Tama County | Toledo | By appointment only, call 641-484-2703 to make an appointment

- Warren County | Indianola | By appointment only, use link to make an appointment https://waitwhile.com/accounts/theiowacenter

- Winneshiek County | Decorah | By appointment only, call 563-277-7246 or email [email protected]

Provides outpatient substance abuse treatment counseling, substance abuse evaluation services, and group therapy. Also provides Medication Assisted Treatment (MAT).

Accepts donations of winter coats, hats and boots for individuals in the area, beginning each fall through the beginning of January. This event takes place around October each year with donations being given out later that month.

Provides individual, couples, and family therapy, as well as mental health evaluations, psychiatric medication evaluations and management. Therapeutic teams partner with clients to achieve goals related to mental health issues, including anxiety, depression, trauma, anger, relationship problems, behavior problems, personality disorders and chronic mental illness.

Provides an entry point for individuals and families looking for assistance in addressing issues related to substance use. Services provided include one-on-one support, facilitation of weekly peer-led support groups and other basic needs. Call or visit website for information on days and times of support groups.

Provides access to materials, including print, electronic, streaming, and downloadable items. Materials are available for circulation and in-house reference use.

Offers behavioral health services, including psychiatry and therapy services. Provides drug and alcohol evaluations and counseling.

Provides research-based strategies to support the holistic development of the young child. Offers information and/or classes about parenting, grandparenting, discipline, child care selection, children and divorce, and money management.

Offers online professional development for early childhood professionals.

Connects consumers to behavioral health services.

- Helps with identifying behavioral health providers and agencies, accessing medical records and assisting with coordination of care, identifying prescription assistance programs, and finding transportation assistance.

- In addition, patients can make an appointment to come in for assistance completing paperwork to access services.

Assists SNAP participants in finding employment and/or training for employment. Provides gas vouchers and other supportive services for independent job search, to attend job search training, vocational training and for job retention.

Provides services and programs to assist consumers and businesses. The focus of a Bureau's activities is on marketplace concerns, such as honest advertising and selling practices. Most BBB services are provided without charge to the public, including:

- Provides information about a company, particularly whether or not there are unanswered or unsettled complaints, or other problems.

- Provides information about charities and other organizations that are seeking donations.

- Helps resolve a buyer/seller complaint against a company, including mediation and arbitration services in many instances.

- Disseminates accurate consumer information so wise buying decisions can be made.

Offers HAWK-I which provides the CHIP benefits (Children's Health Insurance Program) which offers health care insurance coverage for Iowa children in families with limited incomes. Depending on the size of the family Hawk-I is from free to no more than $40.00 per month; See website for income guidelines.

Provides a rental subsidy program for extremely low income individuals in partnership with local landlords. A waiting list may apply.

Provides assistance with dressing, personal cares, cooking, toileting, transferring, ambulation, mobility, cleaning, laundry, grocery shopping, minor wound care, financial and scheduling assistance, communicating with others, transportation to and from the doctor, essential shopping, picking up medication from the pharmacy, and medication assistance.

Offers health workshops on chronic disease management, exercise, fall prevention, hepatitis education, and Memory Café programs for individuals with dementia and their caregivers.

Provides services for those who need in-home, skilled services of a nurse or therapist.

Provides meals for anyone in need on Monday evenings.