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Offers a program to improve basic reading, writing, math, life skills, and employability. The class English as a Second Language is also offered. Volunteer tutoring available.

Provides free income tax return preparation for taxpayers earning up to $67,000 annually. Helps working families take advantage of all eligible tax credits, including the Earned Income Tax Credit (EITC), Child Tax Credit (CTC) and education credits. Volunteers from the community help prepare basic, current-year tax returns for eligible taxpayers.

Tax preparation is offered primarily in-person by appointment, with an option for walk-in services at the Martin Luther King Community Center (Rock Island).

**Appointments for in-person filing are made online only, beginning January 20, 2026.**

To schedule an appointment (online only), visit the website. (www.unitedwayqc.org/programs/tax-assistance)

Appointments are available from February 2nd, 2026, through April 13th. (Hours vary by location)

Walk-in services at the MLK Center are available from February 3rd, 2026, through April 4th (appointments cannot be made for this location). Hours are Tue-Thu 5 pm-8 pm, Sat 9 am-12 pm.

Provides community based services to individuals with developmental, intellectual, or severe mental illnesses. The program focuses on goal-oriented, individualized and accessible support to improve self-sufficiency so that people can achieve recovery outcomes, personal growth and decreased need for costly institutional care. Services can include building living skills and learning how to navigate the community and services that are needed. 

Provides emergency assistance with rent, utilities, mortgage, medications, and other needs. 

Head Start and Early Head Start are comprehensive child development programs that serve children from birth to age five, pregnant women and their families. The programs are child-focused and have the overall goal of increasing the school readiness of young children in low-income families.

Both programs provide a range of individualized services in the areas of education, medical, dental and mental health, nutrition and social service to children and their families. Parent involvement is encouraged and support is offered for children with disabilities.

Offers case management services to families with at least one child under the age of 18.  Case management works to help families reach stability. Goals created are client-oriented, and case managers connect clients to job training, health services, housing options, legal help, education, and more. 

Offers free Certified Nursing Assistant (CNA) classes to individuals interested in finding employment in healthcare. The two-week CNA training course covers essential skills for patient care, including healthcare basics, patient assistance, vital sign monitoring, infection control, nursing procedures, communication, safety, medical terminology, ethics, and specialized care.

Crisis team (Engagement Specialist and Crisis Counselor) provide mobile crisis response including on-site counseling, mental health evaluation, and assess the need for psychiatric hospitalization.

Nationally-accredited treatment center, specializing in treating substance use disorders. Voluntary detoxification program for male and female clients age 19 and older who are under the influence of alcohol or drugs, or in a stage of withdrawal.24-hour nursing staff is available. Clients may stay for three to five days and have the opportunity to visit with a counselor/case manager. Short term residential care offers a 30-90 days residential substance abuse treatment program for men, 19 years and older, who have an evaluation recommending a residential level of treatment. Intermediate residential care offers a long-term (3-9 month average)residential substance abuse treatment program for men, 19 years and older, who have a history of chronic substance abuse and have failed other treatment programs. The goal is to return the client to a life without substance abuse and to be able to re-enter our community. Respite offers 1-7 day stay for adult males or females, 19 years and older, who are in crisis but not a danger to themselves or others and are in need of stabilization. Outpatient individual therapy is available to men and women 19 years and older dealing with substance use.

Supportive home for those recovering from drug and alcohol addiction; residents must abide by the rules of the home, including never using drugs or alcohol while a resident. Homes may house men, women, women with children, or men with children.

Vacancies can be searched online at www.oxfordvacancies.com.

Supportive home for those recovering from drug and alcohol addiction; residents must abide by the rules of the home, including never using drugs or alcohol while a resident. Homes may house men, women, women with children, or men with children.

Vacancies can be searched online at www.oxfordvacancies.com.

Food and gifts for families in need.  

For Christmas 2025:

Applications accepted November 3-November 21, 2025. Call to register: (712) 328-8122, Mon-Fri 9 am-11 am and 1 pm-3 pm.

Eligibility Requirements: Picture ID; must be a resident of Southwest Iowa; applicants may apply at one agency only. Agencies coordinate lists of applicants to ensure no duplication.