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(Call Center), Council Bluffs, IA 51503
Provides a centralized state-wide call center that responds to inquiries about the Food Assistance, FIP (Family Investment Program) or Medicaid program.
REPORT CHANGES: the Call Center also takes recipient changes, lets the Income Maintenance Worker (caseworker) know what the change are, and instructs the recipient if any verification is required. Changes included could be income, address, rent/utility payments, household members, etc.
301 Centennial Mall South, Lincoln, NE 68509
Customer service for Electronic Benefits Transfer card. Call for card balance, to change PIN number, or to report a lost, stolen or damaged card.
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