Provides a centralized state-wide call center that responds to inquiries about the Food Assistance, FIP (Family Investment Program) or Medicaid program.

REPORT CHANGES: the Call Center also takes recipient changes, lets the Income Maintenance Worker (caseworker) know what the change are, and instructs the recipient if any verification is required. Changes included could be income, address, rent/utility payments, household members, etc. Call 1-877-347-5678 or Fax 515-564-4041.

Electronic Benefit Transfer Customer Service provides customer service for EBT cards including: Choosing PIN for first Iowa EBT card, Changing PIN number, Account balances, Recording of last 10 transactions, Reporting a problem with account, Ask a question about using the EBT card, and Reporting a lost, stolen, or damaged card.

Customer service for Electronic Benefits Transfer card. Call for card balance, to change PIN number, or to report a lost, stolen or damaged card.

Electronic Benefits Transfer Customer Services provides customer service for EBT cards including choosing PIN for first Iowa EBT card; changing PIN number; account balances; recording of last 10 transactions; reporting a problem with account; ask a question about using the EBT card; and reporting a lost, stolen, or damaged card.