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Provides trauma-informed, client-centered case management and connection to services as a pathway from risky behaviors, specifically group and gun violence, and toward positive relationships. We utilize the evidence-based model - Group Violence Intervention and are part of a community collaborative.

Offers, as resources allow, to help refugees and asylees reach economic self-sufficiency and to them with any problems, interests and concerns they may have. The Bureau of Refugee Services works to serve as a central clearinghouse in order to refer refugees and asylees to any resource necessary and available to them. The Bureau is the service agency for all refugees enrolled in FIP, the state welfare reform program. Now offering a Commercial Drivers License (CDL) program. This program will help participants prepare for the class, enroll into the DMACC CDL program at no cost, and obtain a job after completion. Participants will also qualify for “Jump Start” training specially designed to help English Language Learners.

A space where people experiencing homeless or loneliness may gather to be together in a safe environment. Coffee and cool drinks are available, as well as games, puzzles, and a children's room. Community case management is available, as well as appointments with the community health navigator. A classroom may be reserved for meetings or classes.

Offers DUI evaluations and risk education classes.

Offers animal assisted therapy which works to enhance well-being and reduce stress through the bond with animals. This therapy integrates animals as key elements in treatment, assisting therapists in creating and sustaining effective, solution-focused programs.

Specific program services are available for the following - Veterans: Courage to Heal, At-Risk Youth: Path to Empathy, Students: Discovering Nature's Classroom, and Seniors: A New Lease on Life.

Offers programs to evaluate and treat mental health problems, including individual and group therapy, psychological testing, and anger management services. Anger management programs provide educational and therapeutic opportunities for individuals to learn positive and functional ways to manage anger, whether internalized or expressed outwardly. 

These programs may include court-ordered or voluntary sessions for individuals involved in domestic violence or child abuse, as well as general workshops for those seeking to improve their anger expression.

Temporary emergency shelter for victims of domestic violence and accompanying children. Emergency needs such as food and clothing can be provided while in shelter, if needed.24 hour crisis line provides support, info and confidential emergency services available 24 hours a day, 7 days a week.

Client advocacy is available to help support individuals through crisis, such as assistance in applying for Department of Health and Human Services economic assistance programs, finding a new place to live, or for emotional support and talking through options.

Legal advocacy provides assistance with filing domestic violence and harassment protection orders, legal referrals, help in finding legal representation, and court accompaniment.

Medical advocacy offers referrals and accompaniment as needed.

Bilingual advocacy provides immigration information for victims of domestic violence or sexual assault. To reach a Spanish-speaking advocate, contact the Spanish line or stop in at the Crete office to speak with a Spanish-speaking advocate.

Information and referrals provided regarding assistance outside of Hope Crisis Center.

Community education programs offered free of charge on topics such as: domestic violence, sexual assault, bullying, good touch/bad touch/secret touch, teen dating violence, date rape, violence in the media, sexting, domestic violence and the effects on children, sexual assault and the effect on children, and others.

Offers to connect families with a care coordinator who will work with them to address the child’s mental and physical health needs. Services are given to the family while the child grows into adulthood.

Provides activities that are centered around a weekly theme. A typical day includes, active group game, crafts, clubs, free play, 30-minute break time with age-appropriate math and reading activities. Youth leaders have specialized training prior to start of camp and are CPR /First Aid certified. Children bring a lunch daily.

Provides crisis intervention services for run-away, locked-out, homeless, and ungovernable youth. Will make sure youth gets emergency psychiatric or substance abuse treatment if needed. Can provide short-term or long-term placements if reunification is not immediately possible. Once the youth is reunited with the family, a follow-up care plan is created and implemented. 

Provides sexual health education. Testing and treatment for chlamydia and gonorrhea.

Provides short-term emergency type assistance to individuals lacking the resources to meet their basic needs. It is not intended to provide on-going, long-term aid to any individual and/or family. Funds cannot be used for any utility or rent deposits. Funds cannot be used to reconnect utilities once disconnected.

Provides a public library serving the residents of Rockford. Website has links to various local resources, including tax forms and legal self help.